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“Good position” 4 of 5 stars
Review of Mercure Caen Centre Port de Plaisance

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Mercure Caen Centre Port de Plaisance
4.0 of 5 Hotel   |   1 rue Courtonne | BP 3086, 14018 Caen, France   |  
Hotel amenities
Ranked #9 of 44 Hotels in Caen
Liverpool
Top Contributor
77 reviews 77 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Good position”
4 of 5 stars Reviewed May 7, 2014

Very clean and presentable hotel. We had a wide choice for breakfast which was delicious. We went out for our dinner. The bathroom in our room was a little strange in design as if the sink and surround had been a bit of an afterthought. Everything was very high up also for a smaller person. Bed was very comfortable though and the bedroom itself looked out over the main street.These however were small gripes. Full Wi Fi should be free nowadays and it isn't here yet, it was in Mercure Rouen. But despite reservations, for a short stay it is fine. We avoided the tour group at breakfast time as a full coach could've been a bit chaotic. Eating after they had left proved very relaxing.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, May 12, 2014
Google Translation
Cher Client,

Nous voulions vous remercier d’avoir pris quelques minutes pour mettre un commentaire sur notre établissement.
Toute l’équipe du Mercure Caen Centre est heureuse que votre séjour se soit bien passé, malgré le petit désagrément que vous avez rencontré sur notre réseau WIFI. Celui-ci à entre temps été révisé afin de vous offrir un service adapté à vos attentes.
Nous vous souhaitons une bonne journée.

GUTH Jean-Yves
Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Minneapolis
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 5, 2014

Stayed as part of a Globus tour, so had no choice of hotel.Hotel was new and modern, close to the waterfront with shops and restaurants. Included tour breakfast and dinner were very poor. Rooms were clean, good customer service. My room was facing the street and a little noisy, above the main lobby, which I did not realize until I was trying to sleep. Would stay again, but not eat there and pick room more carefully.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, April 8, 2014
Dear Madam, Dear Sir,

Thank you very much for your comments
I will pass them on to our teams.

Best regards.

Jean-Yves GUTH
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadway, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 5, 2014

We stayed here twice, once into France and again coming back. Very well located and helpful staff. One thing with Mercures is that when you ask them to recommend a "good" restaurant they send you to the Ibis. Resist this and go for an independent. Room 354 is by far the best - top floor middle room with a big window overlooking the water.

Room Tip: Room 354 - no contest
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, March 7, 2014
Dear Sir, Dear Madam,

We thank you for taking the time to share your comments about your stay with us.
My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction.

We look forward to welcoming you again in the near future.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chalfont, Pennsylvania
Top Contributor
105 reviews 105 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 30, 2014 via mobile

When visiting Caen this is a very good choice. The hotel is clean, we'll appointed, and has a friendly staff. It is also very conveniently located with many restaurant choices within easy walking distance. I stay here very time I am visiting on business.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, February 3, 2014
Dear Madam, Dear Sir,

Thank you very much for your comments
I will pass them on to our teams.

Best regards.

Jean-Yves GUTH
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. George, Utah
Top Contributor
96 reviews 96 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 25, 2013

Stayed here for three nights....found their breakfasts to be the best "Chain" meals I've come across...absolute quality and choice....breads and cheeses aplenty!...a pleasure to eat.
Rooms are fine, location is fantastic...centre town, easy parking....could not ask for better.

Room Tip: rear is quietest.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review, November 28, 2013
Dear Madam, Dear Sir

We thank you for taking the time to share your comments about your stay with us.
My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction.

We look forward to welcoming you again in the near future.

Best regards.

Jean-Yves GUTH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Caen Centre Port de Plaisance

Address: 1 rue Courtonne | BP 3086, 14018 Caen, France
Location: France > Normandy > Basse-Normandie > Calvados > Caen
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Caen
#4 Business Hotel in Caen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Caen Centre Port de Plaisance 4*
Number of rooms: 126
Official Description (provided by the hotel):
Stay in the heart of Normandy in the city of William the Conqueror: the Mercure Caen Centre Port de Plaisance, located in the city center, has 126 luxury rooms, renovated in 2009, including 24 Privilege Rooms and 4 suites, all with air conditioning. Our Atrium and 6458 sq. ft (600 m²) of modular conference rooms can be booked for receptions and seminars. Private paying car park. ... more   less 
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Also Known As:
Mercure Caen Centre Port De Plaisance Hotel Caen

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