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“Appalling, overpriced and living in the past, hopefully for not much longer!” 1 of 5 stars
Review of Grand Hotel du Luxembourg

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Grand Hotel du Luxembourg
3.0 of 5 Hotel   |   25 Rue Des Bouchers, FR-14400 Bayeux, France   |  
Hotel amenities
Ranked #18 of 22 Hotels in Bayeux
York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Appalling, overpriced and living in the past, hopefully for not much longer!”
1 of 5 stars Reviewed August 16, 2012

Booked through Booking.com as an air conditioned suite, the reality was a dark dingy non airconditioned room akin to a Paris brothel with dark Blue decor and gold fittings surrounded by smoked glass mirrors. The lack of aircon meant sleeping with open windows, consequently we were awoken at 5am by traffic noise. The bathroom was even worse with a peach coloured suite, once again gold fittings and smoked glass. The whole decor was very 1980's but the price charged was most certainly up to date, a total of 168 euros for B&B and parking, this for a very second rate 3 star establishment. Items that did not work included TV, phone, radio, spa bath, and the shower riser fell to pieces when touched. There were no toiletries in the bathroom just dispensers of indeterminate liquid of unknown pedigree, no tea or coffee facilities and no fridge for cold drinks. Feeling that a cold beer was in order at this stage , I went down to the bar, situated opposite reception, but, despite sitting there for some time, and prompting the receptionist, I eventually gave up. Faced with the ongoing disaster, my wife and I decided not to chance the restaurant and eat out. On leaving, I reported all the items not working to reception, nothing had been done on our return. My complaints upon departure and a demand for a reduction in the bill were Gallically ignored, it was our impression that the staff had heard it all before, and really did not give a damn.

Room Tip: Take a camper van!
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
melbourne
Level Contributor
4 reviews
3 of 5 stars Reviewed April 25, 2012

Great location for walking around Bayeaux and driving Normandy region. However, this hotel is as described by other travelers, dated and in need of attention. The shower rose position doesn't allow you to stand under it.
We booked with bookings.com and the hotel was supposed to have air conditioning and it does not.
It is in a quiet location but the beds need to be upgraded.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt Sterling
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2012

When we checked in, the clerk at the front desk stated we had not paid yet. I had a computer print out of our paid receipt and gave it to her. Had I not had this, I'm sure we would have been charged again. Save your receipts!!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 29, 2011

After a little confusion since reception was not in same hotel as we had booked our rooms, since they combine two hotels together, believe in order to cut the staff short and worst in the restaurant area, way short off staff, but have to give some credit to the cook since we had a great dinner and food was great even that we had to wait for a while for the service. Later in evening we ask for some local info for visiting the landing beaches and the Bayeux from the night receptionist, He is Normandy & d-day encyclopedia, we just followed his step to step guided tour and info. How ever the rooms were cold, dusty and badly need a new decoration, looks like they have been neglecting on investing in this hotel for a while.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunei Darussalam
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 30, 2011

I always forget when I travel in france that the rooms in old buildings, in the centre of a town are always smaller than 'modern' standards. But wait the rooms had on-suite, a TV, a double bed and there was a lift. The resturant was also of a decent standard and coped really well with the large group of people I was with.

Location is where this hotel wins, and it had a court yard for parking aswell. 150m down the road is Bayeux Cathedral. It isn't the best but for the price, and what we needed it for it was very good.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Godalming, United Kingdom
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed September 20, 2011

Very basic facilities - The hotel is listed as a 3 star however I think it rates as a 2 star on reflection. The room was large and even had a balcony, the sheets an pillows had a musty smell and I suspect the room had not been used for quite a while, the bathroom was a good size and had been re tiled at some stage but the bath and shower were 70s throw backs and were crying out for replacement.
Separate WC also needed replacing but had been re tiled. Breakfast was continental and OK.
Bar was a 24 hr set up but staff were seemingly untrained and not that knowledgeable.
All in it was a convenient position in the town however I wouldn't hurry back to the hotel there as I think it needs a makeover and is starting to look very tired.

  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new haven, connecticut
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed September 7, 2011

Visited this hotel several years ago during April with an old friend. Just came across it while 'surfing', and thought I'd pass along some information about our stay.

My buddy and I were visiting the battlefields, so a comfortable hotel was not high on our agenda. The Luxembourg was fine. It is small, but centrally located (Bayeux is not very large anyhow) and clean. We really enjoyed our stay for some bizarre reasons. When we first got in a young man working the desk checked us in (although he was more interested in chatting up a young lady who was also behind the desk). We got our key, and the young couple disappeared. We had no idea where to go so we wandered. There was literally no one around. We went into a kitchen, It was large and clean, and we checked out what was being served that evening and helped ourselves to some bread and butter. Finally found our room - small but nice. It contained two single beds, a set of drawers, and bath (again small but clean). The room colors were rather bright, especially when the rest of the hotel was more dark and earthy. Went out touring the area which was very pleasant and safe.

When we returned to the hotel, again we found no one available even though there was a line for the movie theater across the street. There was another young man bartending (while also feeding the lobsters in the tank), and of course we asked where was the best place to go for drinks. Interestingly he did not recommend the hotel. We ended up at an Irish Pub with a Scottish name (Loch Ness?) full of Belgium girls speaking English. Getting back to our room, my friend decided we should have separate rooms (he snores!). So we went behind the reception desk (again no one there) and got another key. We left a note (in French and English), but never heard from anyone, went back through the kitchen and sipped some wine that was open on the counter, and had a pleasant sleep in our rooms.

Next morning was breakfast. A very small but pleasant dining room with good food and excellent service. We told our waiter about our adventures and asked who we should talk to. She smiled and just shrugged her shoulders. We spent the day at the beaches and touring the battle areas (truly interesting and moving). When we returned to the hotel that night my friend went to his "room". Only this time there had been an influx of British high school students on an educational field trip. He (a large red-bearded Yank) had an interesting time explaining to a few of them why he was removing his clothes from their drawers! We went back to the reception desk to try and sort everything out. The person at the desk had gone to supposedly get some bags. There were some late arriving high school kids there and they were getting fidgety, so we went behind the desk and got them their room keys and checked them in as best we could (there was a paper with names and room assignments on the desk). We went back through the kitchen. This time there was a chef in there who asked if we we were looking for the carpark (?!). We ended up chatting with him for a while and sharing some fairly good cheese.

We checked out the next morning. A different person was at the desk and really didn't want to hear our story. We were charged for one room, one night, and one breakfast despite our saying we owed more (probably considerably more).

All in all, I would go back to this hotel. It was clean, and sure provided us with one of the most interesting/amusing stays I have ever enjoyed.

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel du Luxembourg

Address: 25 Rue Des Bouchers, FR-14400 Bayeux, France
Location: France > Normandy > Basse-Normandie > Calvados > Bayeux
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 22 Hotels in Bayeux
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel du Luxembourg 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Best Western Bayeux
Bayeux Best Western

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