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“Good for weekend away” 4 of 5 stars
Review of Suite Novotel Lille Europe

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Suite Novotel Lille Europe
4.0 of 5 Hotel   |   Boulevard de Turin, 59000 Lille, France   |  
Hotel amenities
Ranked #7 of 103 Hotels in Lille
Certificate of Excellence 2014
London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
“Good for weekend away”
4 of 5 stars Reviewed December 21, 2013

We went for a Xmas weekend via Eurostar from London.
Hotel is directly outside the station and next to a main road, but due to great French engineering you don't even notice this.
Staff at the hotel speak very good English and are very friendly. They provided a map of the city centre.
The rooms are large, modern and clean. The style is modern and quirky which matches this new part of Lille. The TV is good with free film channel and also free wifi.
There is a shopping centre a short walk from the hotel towards the city centre, with all the normal shop and quick places to eat.
A bit further down the road is the centre with shops, cafes, restaurants and sites. Lille centre is quite small and easy to walk around. Grand Rue has lots of good restaurants and just a 10 min walk from the hotel. When I first visited Lille 10 years ago hardly anybody spoke English, now unlike most French the citizens of Lille welcome English speakers and are keen to converse in English. They came across as true people of Flanders warm, friendly and a pleasure to be with.
So thank you to the hotel staff and the people we bumped into both workers and general public who were just wonderful.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, Guest Relation Officer at Suite Novotel Lille Europe, responded to this review, January 10, 2014
Dear Susanna,

It is most heartily that we receive your appreciations. We are very keen for having offered you a nice stay and a genuine experience at the Suite Novotel Lille Europe.
Looking forward to welcome cordially once again.

We wish a happy new year 2014

Kind regards,
R. Ken.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Chennai (Madras), India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2013

Its right next to Lille Europe Station, rooms are big, very neat and clean, staffs are very gentle and helpful. Only problem I faced is they dont have restaurant so everyday I had to walk till city center for dinner. There is onky 1 restaurant Quck nearby which closes by 10pm. However its very close to the mall Euralille which is another added advantage,.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, Reception Team at Suite Novotel Lille Europe, responded to this review, December 22, 2013
Dear Shubranshu,

Thank you for your stay at Suite Novotel. We sincerely appreciate that you were pleased by the services of our hotel. Yes in fact, the concept of Suite Novotel propose the Boutique Gourmande offering you a wide range of sweet and savoury delights;(prepared dishes, salads, desserts, etc-24hrs) rather than a restaurant. We hope it might help you for your next stay if you would like to eat at the hotel.

Awaiting to see you soon.

Merry Christmas and a Happy New Year.

Kind Regards,
R. Ken.
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Bristol, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2013

Very welcoming, nice large room for two with separate bathroom and toilet, very clean, very quiet, slept well, bed comfortable. The hotel is literally across the road from the station but it does mean you have a good ten minute walk into town. Breakfast adequate but if we stayed again we would walk into town for coffee/croissant. We were able to leave the suitcase when we checked out, the staff were very efficient at all levels. Would definitely recommend.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, Reception Team at Suite Novotel Lille Europe, responded to this review, December 22, 2013
Dear guest,

It is really appreciating that you had a suitable stay at SUITE NOVOTEL.
We ought to pinpoint that rooms are being renovated and that breakfast has been enhanced so as you guests can enjoy a new breath while sojourning at your Suite Novotel and experience a brilliant stay.

It will always be a pleasure welcoming you.

Wishing you a Merry Christmas and a Happy New Year.

Kind Regards,
R. Ken.
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France
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 15, 2013

Perfect place for an overnight in Lille. The rooms are big and the internet connection is good. There is a real desk for work purposes and you could even eventually hold a meeting (2/3 people). There is no restaurant but there is plenty of choice 10min away walking distance or you can buy correct food in the lobby and use the microwave in your room.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, RECEPTION TEAM at Suite Novotel Lille Europe, responded to this review, December 21, 2013
Dear Glag,

We are glad you had a nice stay. Thank you for your reside at SUITE NOVOTEL LILLE EUROPE. We shall uphold with your assertion; indeed we have multifarious facilities akin Web Corner, Suite Box, Boutique Gourmande, Fitness Room, Ironing Room etc, to allow our guest enjoy their stay to the best.

Kind regards,
R. Ken.
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Maidstone
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 11, 2013

Stayed at this hotel for a weekend to visit local Christmas Market. The Ferris wheel in the Town is good value and gives great views over the Town, it's not for the faint hearted as it is completely open and can be turned by the passengers by twisting the central column. The Hotel is suitable for families and short stays, modern with all the facilities you could want including a microwave and small fridge in the room. Normal hotel TV satellite channels CNN, Sky News & BBC World Wide. Parking is payable at 22.50 Euro per day in a underground car park, you have to exit the hotel and cross the road and enter the railway station to gain foot access to return to your car, this is not obvious and not sign posted. The hotel was undergoing a refurbishment during our stay but this did not have a negative impact on our facilities. We would recommend a visit to Arras, it has a much larger Christmas Market and if you go on Saturday, this combined with the 'regular' market, gives you a very wide range of goods and eateries, it's about 25 miles away via dual carriageway.

Room Tip: Go higher up to get good views.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, RECEPTION TEAM at Suite Novotel Lille Europe, responded to this review, December 13, 2013
Dear GWT MORRIS,

We are very pleased that you had a nice stay among us at the SUITE NOVOTEL LILLE EUROPE.
We are sorry for not having our own hotel parking. Indeed our hotel is about 10 to 15 minutes walking distance to the main square Rihour.
The rooms at the hotel are being renovated gradually, so as we can welcome you in a modern designed accommodation. Nevertheless, we are being very watchful of not disturbing the guest during this overhaul. But in the near future you shall be enjoying a renewed atmosphere and decoration.

We hope to see you soon.

Wishing you a Merry Christmas and Happy New Year.

Kind Regards,
R. Ken.
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London, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 26, 2013

I love this hotel as a stop over into Calais and onward into Europe, or just for shopping at the entrance to the tunnel at Cite Europe. For shopping and wine buying it is conveniently located. The rooms are very standard but extremely clean and comfortable. It is quite as the windows are air tight, and the bathrooms are pre-build pods like many Novotels. the only comment I have is if pillows are important to you then bring your own

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEN R, RECEPTION TEAM at Suite Novotel Lille Europe, responded to this review, December 13, 2013
Dear Robert,

Thank you for your appreciation. We are pleased that you had a nice stay at our hotel.
We hope welcoming you soon amid us. Yet we shall always do our best to help you guest enjoy your stay the most agreeably possible.

Wishing you a Merry Christmas and a Happy New Year.

Kind regards,
R. Ken.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
87 reviews 87 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 25, 2013

We chose that hotel for our weekend trip to Lille and found:
+ Location right next to the TGV train station, with a Metro station where you can reach city center within a couple of minutes
+/- For those arriving by car: the hotel does not offer own parking - you have to use the public station car park which is well maintained and new, but we found the price of 22Eur/night rather high.
++ Rooms are huge and equiped with modern furniture - WIFI is available in the room free of charge, the flat screen TV worked well and offers a small selection of foreign channels.
+/-The rooms are fully insulated - you won't hear anything from outside the building. Unfortunately this is not the case in the building (you can hear the neighbour).
+ We didn't like the bathroom/toilet cabins - it felt a bit like being in a ship to us. The installations are well maintained and we found the modules clean and functional. You have the choice of using a bath or a well accessible shower cabine.
++ Hotel check in/out is quick and efficient - the personell is friendly and helpfull, ready to assist you with a city map and restaurant/tourist place suggestions during your stay.
All in all a very good option when visiting Lille.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Suite Novotel Lille Europe

Address: Boulevard de Turin, 59000 Lille, France
Location: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Lille
#3 Romantic Hotel in Lille
#4 Business Hotel in Lille
#5 Luxury Hotel in Lille
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Lille Europe 4*
Number of rooms: 126
Official Description (provided by the hotel):
3 star hotel with 126 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, which includes WiFi and hardwired internet, calls to landlines within France, video and music on demand, music, photos and more. Located in the city centre, across from Lille Europe station and not far from Lille Flandres station. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and public outdoor pay car park. Accessible facilities. ... more   less 
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Also Known As:
Suite Novotel Lille Europe Hotel Lille
Accor Lille Europe
Suitehotel Lille

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