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Suite Novotel Lille Europe: Traveler Reviews

4.0 of 5
Boulevard de Turin, 59000 Lille, France
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Suite Novotel Lille Europe
Ranked #5 of 92 hotels in Lille
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671 reviews from our community

Traveler rating
    284
    320
    49
    11
    7
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Families
174
 
Couples
194
 
Solo
81
 
Business
156
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
97 reviews 97 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
53 helpful votes 53 helpful votes
“Good Location but a bit dull”
4 of 5 stars Reviewed January 4, 2013

The hotel itself is just behind the EuroLille Station on the opposite side to the town, we thought we'd get a great view but it was blocked by the Credit Lyonnais building which is very ugly and looks like a 1950's robot's foot.
The rooms were nice but the only english speaking channels were rolling news and sky and bbc world didn't really work. There is a fridge in the room so you can stock up on drinks etc which is handy as the bar is crap and shuts at midnight even on NYE. In fact the two times I ordered a beer at it, whilst waiting for my better half to get ready, it seemed nearly a chore for the very young staff to deliver, not very encouraging.
It's location is ok for Eurostar, about five minutes from the station, on the wrong side for town but its not really a problem. During the day it is a fine walk through the station and then park to the old town and shops passing a very odd spray / steam installation at the side, about 10-15 mins.
The hotel is fine, free wifi, some microwave meals and snacks available for purchase 24 hours and friendly enough staff.

Room Tip: Stock up on drinks as the bar is not very good and you have a fridge and get the wifi code.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Ask Phatbloke about Suite Novotel Lille Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VGasinerDirecteur, Responsable relations clients at Suite Novotel Lille Europe, responded to this review
March 11, 2013
Dear guest,

First of all, thank you for taking time writting your comment.
We are very sorry that you encounter some problems during your stay. Please, be sure that your comment helps us improving the quality of our services.

We would be very glad to welcome you during a futur trip to Lille,

Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowestoft, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask tradgar about Suite Novotel Lille Europe
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
VGasinerDirecteur, Responsable commercial at Suite Novotel Lille Europe, responded to this review
March 11, 2013
Dear guest,

Thank you so much for your kind comment.

All the team is working hard to satisfy the guest, and is really please to know that you enjoyed your stay,

We hope to welcome you soon,

Best regards,
Jessica Bruneau
Deputy Manager
Suite Novotel Lille Europe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Margate, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Nice hotel, quirky breakfasts”
5 of 5 stars Reviewed December 30, 2012

We stayed here just one night for the Christmas Market.
The staff were very friendly and welcoming, even gave our little boy a toy plane to play with on arrival.
Room was clean and spacious. Loved the partition that we pulled across to separate the room and we also enjoyed watching a free film.

We chose to have the hotel's breakfast. A little on the pricey side for 2 people but as our little boy ate for free it worked out not too bad. It was rather quirky with little pots of this and that, muesli, pain perdu etc to try but we liked that. There was also a good selection of croissants and breads etc. Husband tried the egg boiler machine but would advise to let the eggs cook for longer than you would normally.

We actually drove but the station opposite was very convenient and if we are coming again we would probably come by train and would definitely stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Donnaspud about Suite Novotel Lille Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lidlington, null, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly, clean, great location - perfect for a family.”
5 of 5 stars Reviewed December 30, 2012

We were over the moon with the great service and friendliness of the staff at this hotel. All the little detail was attended to before we even asked; an umbrella for the weekend, attentive table service in the bar, surprises for our son and help with our pigeon French! No it isn't located in the old town of Lille, no it isn't full of old architecture, no it's not quaint but for a family of three who want the convenience of dumping their bags and getting out there to explore, it's perfect. Spacious rooms, clean, separate bath and shower and a handy fridge. This was definitely on the right tracks for us for this occasion. Thank you to the really great team (on duty 22nd-23rd December). We will be back.

Room Tip: 904 is a great room!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joeybee72 about Suite Novotel Lille Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“The most welcoming hotel I have ever stayed in!”
5 of 5 stars Reviewed December 24, 2012 via mobile

Having stayed in many hotels over the years ,I have never been so lucky to find one with such friendly staff working there. They also gave my son a free gift when checking in, and had free movies in the room. The hotel was very clean and fantastic value for money. It is perfectly located next to the train station, a shopping centre and only a few minutes walk from the town centre. I would not consider staying anywhere else when next in Lille and give them the highest recommendation. 5 stars

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Villagemotors1982 about Suite Novotel Lille Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Suite Novotel Lille Europe

Also Known As:
Suite Novotel Lille Europe Hotel
Suite Novotel Lille Europe Hotel Lille
Accor Lille Europe
Suitehotel Lille
Address: Boulevard de Turin, 59000 Lille, France
Phone Number:
Region: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Lille
#2 Business Hotels in Lille
#3 Luxury Hotels in Lille
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
3 star hotel with 126 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, which includes WiFi and hardwired internet, calls to landlines within France, video and music on demand, music, photos and more. Located in the city centre, across from Lille Europe station and not far from Lille Flandres station. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and public outdoor pay car park. Accessible facilities. ... more   less 
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