I stayed at this hotel at the beginning of April.
After checking in, we went to the room. Just after arriving, my wife noticed a piece of parsley on the floor. Upon closer inspection, I picked up the following items
- Toe nail clipping
- Used contact lens (2).
In addition, my pillow was dirty and the table was very dusty.
I took down these items down to the receptionist. She seemed rather cross that I had done this and was very rude in her attitude. She asked if we wanted to change rooms - I said yes and the replied that it was not possible. She also asked why we had not brought this to her attention earlier. I explained that she had only just checked us in within the last hour.
The following morning, I asked to speak to a manager but noone was available.
Yes, the hotel is in a very convenient location, but so are many others.
- Also Known As:
- Europe Hotel Lille
- Lille Europe Hotel
- Official Description (provided by the hotel):
- Hotel with multilingual staff; set in a modern urban complex; walking distance from the old city center. ... more less
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