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“Typical Ibis” 3 of 5 stars
Review of Ibis Lille Centre Gares

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Ibis Lille Centre Gares
3.0 of 5 Hotel   |   29, Av Charles St-Venant | Le Forum, 59000 Lille, France   |  
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Ranked #22 of 103 Hotels in Lille
Netherlands
Top Contributor
86 reviews 86 reviews
85 hotel reviews
Reviews in 72 cities Reviews in 72 cities
70 helpful votes 70 helpful votes
“Typical Ibis”
3 of 5 stars Reviewed 4 days ago NEW

It is a typical Ibis Hotel close to the station Gare Flandres and within easy walking distance to the Thalys and TGV station Lille Europe. Front desk staff speaks English and was helpful. The rooms are small and Ibis standard and the beds slept just fine. We didn't have breakfast in the hotel. We mainly choose the hotel for its location with close proximity to the station as we arrived by Thalys for a weekend trip. It is a good choice if you don't expect much and and don't want to spend a lot of money.

  • Stayed December 2014, traveled with friends
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    30
    119
    49
    4
    5
See reviews for
26
75
16
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Germany
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there with my wife and our daughter for 1 night last Saturday.
I booked the room via booking.com as they pointed that it's possible to share double room with one child for free of charge, but when we came there we were notified that their policies don't allow to do so. Therefore we had to ask them to book one more room for our daughter with extra charge :( As an advise they suggested us to call the reception and ask for family room next time before or after booking (they have only 4 family rooms).
Location is good enough, 10 minutes of walk to the center. About 300m to central train station. They have a big Christmas Market full of attractions, souvenirs and varieties of delicious foods. Hotel personnel is very pleasant. They have free onsite parking which is located under hotel. (don't forget to pick the ticket with code to get out of parking before you leave).
Hotel state is outdated, room was not so clean, many corners in bathroom were mildew covered, just two towels were in the room, WiFi connection was very poor (had to re-connect many times), breakfast was poor also. Thin walls in a hotel make it very noisy when your neighbours speak loudly.
For those, who want to visit their concert hall "Zenith De Lille" it's very nice location. Just 7-10 min of walk.

Room Tip: Higher floors have less noise level.
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  • Stayed December 2014, traveled with family
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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H0901, Directeur général at Ibis Lille Centre Gares, responded to this review, 1 week ago
Thank you so much for you pleasant comment on your stay on IBIS LILLE CENTRE GARES

I m pleased to see that you have appreciat the welcoming of our staff , and the proximity of the city center with the christmas market .

Hope to see you soonly on our website ibishotels.com

Best regards

Anne Bertoux
IBIS LILLE GARES Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just been away with over 100 young girls from a school in Guildford. Arrived early at hotel & although rooms not ready for us with half an hour everything was done. The hotel staff are very accommodating, friendly and nothing is to much. The hotel it's self is perfectly placed and your in the city centre within 2 minutes. We ate in the restaurant and the food was 5*.

Room Tip: All rooms are very good, an upmarket Travel Lodge.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0901, Directeur général at Ibis Lille Centre Gares, responded to this review, 1 week ago
Google Translation
Cher(s) Client(s)

Merci beaucoup d'avoir pris le temps de ce commentaire , les équipes et plus particulièrement celles des Étages sont régulièrement sollicitées afin de satisfaire les arrivées au plus tôt , cela bouscule souvent les organisations et rares sont les commentaires en ce sens . Donc merci pour elles , je transmet sans souci . Merci de nous avoir choisi et au plaisir de vous retrouver parmi les clients de l'IBIS Lille Gares .

Anne Bertoux Directrice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maisons-Laffitte, France
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time that I have stayed at this hotel — both times for one night while in Lille for business. What I find is that the room is very comfortable, clean, and well maintained. The staff is friendly and helpful and provide good service.

I originally intended to go out and eat in a local restaurant. However, after working, I was tired and decided to eat in the hotel restaurant. I found it to be surprisingly good - a good selection, well prepared, and with good service.

The hotel is convenient to the center of Lille and the two train stations as well as the school of management where I teach.

Overall, for short stays, the hotel provides very good quality for a reasonable price. I can recommend it and will be back.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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H0901, Réceptionniste at Ibis Lille Centre Gares, responded to this review, 2 weeks ago
Google Translation
Nous vous remercions d'avoir déposé ce commentaire et que vous ayez à nouveau choisi notre hôtel.

Nous sommes heureux que vous ayez retrouvé la qualité de service que vous attendiez.

En espérant vous accueillir une troisième fois!

Cordialement Matthieu
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Mackenbach, Germany
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there 2 nights in Nov 14. A group of us booked about 15 rooms over the Remembrance/veterans day ceremonies. It's good value. Clean rooms, good wi-fi, and a good breakfast. Simple but good. Underground parking is secure, but trying to get a Toyota mini-van in there was "sporting". It's made for European size vehicles, and mine is definitely not fitting that description. Location is great as there are many, many restaurant options just in the immediate area; so no driving required. It's a little tricky to get to, but the GPS worked well. Good value.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0901, Directeur général at Ibis Lille Centre Gares, responded to this review, 4 weeks ago
Thank you very much for your nice comment on your stay at the IBIS LILLE CENTRE GARES .It'a real pleasure to read that . We try to welcome our guest like some friends , and when it's working it's nice .

Best regards

Anne Bertoux
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset
Top Contributor
98 reviews 98 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 18, 2014

Easy acess and own secure parking. Very close to Lille Flanders station, city centre 5 mins walk and Exhibition Centre also. Clean and tidy, rooms of average size for Ibis. Quiet on the third floor at the far end from the lifts. Looked out on a grassed and tree-filled large square.
Good value for money. Was busy and slight lack of seating at breakfast perhaps.
Have stayed in two others in Lille and this was the best, because cleaner, larger rooms and quiet.
Friendly desk staff and cleaners.
Yes, a very good experience indeed. Will use again.

Room Tip: Away from lifts will always be quieter, perhaps a bit further to walk though!
See more room tips
Green Features: Normal enviro friendly Ibis programme like towel/tree set-off.
  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0901, Directeur général at Ibis Lille Centre Gares, responded to this review, 4 weeks ago
Google Translation
Cher " Steaminggarond"

Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel Ibis LILLE CENTRE GARES .

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe.

Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, , en l’expression de nos sentiments les meilleurs.
Anne Bertoux
Directrice
IBIS LILLE CENTRE GARES
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Wetherby
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2014

This is a great budget hotel in an excellent location, just down a side street 2 mins walk from Lille Flanders train station & 5 min walk to the main squares in the city centre. Hotel was nice & clean & has lockers where you can leave your bags in reception. Also has an underground car park as well.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0901, Directeur général at Ibis Lille Centre Gares, responded to this review, November 4, 2014
I wanted to personally thank you for taking the time to give me back your comments about your stay in my hotel.
These are necessary to me daily to ensure a pleasant stay for my guests.
Your feedback is very pleasant to hear and be sure that I would share it with my team.
Looking forward to welcoming you again in IBIS Coquelles

Anne Bertoux Cugny
Directrice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Lille Centre Gares

Address: 29, Av Charles St-Venant | Le Forum, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#9 Romantic Hotel in Lille
#14 Business Hotel in Lille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Lille Centre Gares 3*
Number of rooms: 154
Official Description (provided by the hotel):
Close to the Lille Flandres train station and near Lille Europe train station, ibis Lille Centre offers comfortable accommodation booking. Ideal for business trips or leisure, its location provides easy access to major attractions: La Grand' Place, Le Vieux-Lille, Lille Grand Palais, Le Zenith, Le Palais des Beaux Arts, the Louvre-Lens Museum, Tripostal, Pierre Mauroy Stadium. Restaurant and reception renovated in 2013 ... more   less 
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Also Known As:
Ibis Lille Centre Gares Hotel Lille

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