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“very small but convenient hotel in the center of Lille” 4 of 5 stars
Review of BEST WESTERN Up Hotel

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BEST WESTERN Up Hotel
4.0 of 5 Hotel   |   17 Place des Reignaux, 59000 Lille, France   |  
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Ranked #5 of 105 Hotels in Lille
Certificate of Excellence
Brussels, Belgium
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“very small but convenient hotel in the center of Lille”
4 of 5 stars Reviewed January 26, 2013

hotel was pretty small but the service was amazing. we booked last minute over te phone and the (same) lady at the reception explained substantially "where and what". we received the room on the ground floor which was just big enough to have 2 double beds. the amenities were great (occidentale).
we didn't have breakfast in the hotel as there was a "pain quotidien" 2 blocks away. the breakfast there was perfect: a wide range of bread and other healthy and fresh alternatives.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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318 reviews from our community

Traveler rating
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    23
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58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Maidenhead, United Kingdom
Top Contributor
88 reviews 88 reviews
29 hotel reviews
Reviews in 47 cities Reviews in 47 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 11, 2013

We were completely taken back by the level of excellence this hotel was at. The staff were very friendly and gave us great advice on what to see, where to go and where to eat, all turned out to be great advice. The rooms were a good size with a comfortable bed and the bathrooms were great, all very clean and very modern. The location was right in the heart of town only about 5 mins walk from the xmas market, which is what we came to see. They happily stored our bags on ou last day so that we could have a final wander around the town. Will definitely stay here again if I return to Lille.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2013

Lille is an excellent environment to go continental shopping and eat with either family or friends. Lille is unique for having streets of numerous boutique style shops rather than the latest huge shopping malls that are springing up everywhere in famous European towns. Hotel Up is uniquely placed in the centre so that you do not need to use public transport once you have arrived. As for the rooms and service?? Absolute 1st class!

Room Tip: If you are travelling with a family, to avoid disappointment, book as early as possible with Hotel U...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 of 5 stars Reviewed November 25, 2012

I spent one night at the hotel Up this week. Room I was given at first was very cold, and it took me a while to find out that it had a faulty heating system. I was offered a replacement room, so all was sorted out eventually. So, one recommendation if you are staying in this hotel in the winter time... request a warm room.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 17, 2012

We spent 3 nights at the Hotel Up recently. The hotel is very modern and funky and the room was well furnished & fully equipped with L'Occitane toiletries. The bathroom was very spacious with new towels at your request on a daily basis.
We picked this hotel based on it's proximaty to the railroad stations and central to everything, and it didn't disappoint at all. The staff were absolutely lovely and extremely courteous, checking in and checking out was problem-free! Basically if something is not right with your room/stay just ask the staff. They are there to help and do so willingly. We were even given a hug of milk each night to make tea in our room!
We didn't eat at the hotel but explored the restaurants nearby. There's a thai, chinese, italian- "Romona" right across the road from the hotel. Lots of other cuisines are just around the corner so you can be spoilt for choice. There are lots of places near the hotel to visit. The buggest aatraction for us was the big Wazemmes Market on Sunday. Definately a place to get bargains and perfectly safe and only 3 stops on the metro from the hotel. Get there early and spend the whole day. Another main attaraction was the Upside Down House near to Museum of the Hospice Comtesse. "Fantastic" exhibition in Lille of museums, gallaries and sclptures runs across Lille until January 2013.
Hotel up and Lille is definately a place I would go back to.

Room Tip: We had a big room that slept 3 people comfortable (1 king size bed and 1 double sofa bed) on the fou...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Kent UK
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2012

We picked this hotel based on it's proximaty to the railroad stations and it didn't disappoint at all. The staff were absolutely lovely, checking in and checking out! The room was bright, very clean, with lovely linens and toiletries. I only wish they would put a sheet on the bed as well as a duvet - the duvet was too hot and it was too cold without! However, this is a failing of many fine hotels! We had a room at the front overlooking the street - it was fascinating street watching! If we were to stay in Lille again, we would certainly stay at Hotel UP!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epsom, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2012

We spent a night at the Hotel Up recently. The hotel is very modern and the room was very funky and well furnished. The toiletries were L'Occitane. Breakfast was brilliant, although should have been for 15 Euros! Staff were friendly and helpful.

Room Tip: We were on the 4th floor and had a bit of a mosquito problem during the night ( even though it was a...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Up Hotel

Address: 17 Place des Reignaux, 59000 Lille, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Lille
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #5 of 105 Hotels in Lille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Up Hotel 4*
Number of rooms: 27
Official Description (provided by the hotel):
The hotel is located in the center of Lille and near Lille train station and shops. The hotel, brand new, consists of 27 comfortable rooms and modern decor. The hotel has a cozy bar: "The Tulip Bar" where you can enjoy delicious cocktails, champagnes, soft drinks and snacks. Parking: Consult us ... more   less 
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