Last week we made reservations for a small weekend in France at the end of May in Le Jardin d'Alix. I had received an offer and the room was confirmed the same evening. A few days later we get a mail asking us if we want to maintain our booking. Strange, because it was already confirmed. So we confirmed again, but unfortunately the room we reserved was already rent to somebody else. They even asked for our understanding because a lot of travellers change their mind. But we are not like this. Only option was a studio for a week, but we do not want to stay for a week. So now our little trip to France seems to been cancelled. But furthermore I have never been treated this way. You do not take double bookings. It is not the way to handle clients. A pitty, because we so looked forward to our stay.
- Official Description (provided by the hotel):
- In the exclusive garden district of Lille, this house of luxury stands in the midst of a huge garden filled with mature trees and rose bushes. The historic center of Lille is very close thanks to the nearby tram. There are off the street parking facilities and a Wifi. Gourmet breakfasts with homemade jams and pastries are served in antique china ... more less
- Reservation Options:
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