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“Nice hotel but parking and area itself maybe leaves a little to be desired” 4 of 5 stars
Review of Privilege Hotel Mermoz

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Privilege Hotel Mermoz
4.0 of 5 Hotel   |   50 rue Matabiau, 31000 Toulouse, France   |  
Hotel amenities
Ranked #18 of 135 Hotels in Toulouse
United Kingdom
Top Contributor
333 reviews 333 reviews
107 hotel reviews
Reviews in 123 cities Reviews in 123 cities
393 helpful votes 393 helpful votes
“Nice hotel but parking and area itself maybe leaves a little to be desired”
4 of 5 stars Reviewed April 21, 2012

Stayed here for a week for business and was pleased with the rooms which are nicely done with modern design but with a slight edge of 50’s chic in the choice of numbering on the doors and art in the rooms. The sliding doors on bathroom and wardrobe were nice – although they make the separate toilet stand out by virtue of looking like a storage cupboard beside these! Bed very comfortable, wireless free and more than able to support video calls and similar demand. The bathroom itself is well design in terms of furniture in there, even if the bath/shower feels a little under-designed to be in there.

Breakfast was good and was OK value for money if you eat plenty and the bar looked comfortable even though I never spent time in there.

In terms of location the hotel is handy for walking into the central area of Toulouse (maybe 10-15 minutes light walk?) but it is not in the nicest of areas – the streets immediately around had a surprising amount of dog-fouling compared to other areas I visited and there were one or two prostitutes working just around the corner from the hotel (as you walk towards town). Having said that, we only saw them after 2300 on two nights and generally the area felt safe and offered no evidence of crime.

The only real problem for us was the parking – we managed one day in it before giving up and paying only slightly more for public parking a few hundred meters away. Access to the hotel parking is very narrow and twisty, and once you get inside the area it is very tight and small thanks to small spaces and too many badly placed pillars. We scraped the one of the cars on exit and getting in and out in the few times we did it was a nightmare of backwards/forwards small movements. My advice would be anything other than a very small car would be best going somewhere else (which luckily there is nearby).

Very comfortable and welcoming hotel then, just the local area could be a little nicer and the parking is probably best ignored unless you are in a very small car.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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109 reviews from our community

Traveler rating
    28
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    5
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Essex
Top Contributor
98 reviews 98 reviews
37 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 11, 2012

If you arrive by car, the car park is very tight but at least you have a lift to the hotel reception. If you arrive on foot, you have to carry your bags up a number of steps, which isn't ideal. Cute location. Nice rooms, but noisy -especially if you have a connecting door to the room next door. Couldn't turn off the room heating either - which was noisy. Staff pleasant at reception. Breakfast OK - nothing special

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Athens, Greece
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 1, 2011 via mobile

Good value for money hotel, with a nice "french" atmosphere. Nice clean room, decent breakfast (this should be improved a little bit), friendly personnel. I would definitely go there again.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 20, 2011

We checked in very early and have to leave very early the next morning as well. So we requested for our breakfast to be serve during our check in instead of the next day. The front desk officer was kind enough and understand our situation so she gave us the breakfast and let us have our room earlier.

Great service and not bad for the price we paid.

Room Tip: Choose the corner rooms.
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  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 27, 2011

When we arrived at the hotel for our midweek in toulouse we were not very impressed with the location due to it being in a more run down street but we didnt feel unsafe. The service from the staff at reception is good but they were not very quick off the mark with breakfast time, each day we had to request cutlery, mugs and glasses.
The receptionist is also the bar steward so you need to get their attention whenever you'd like a drink if they're not too busy, we used the bar a couple of times and there was never anybody else there but they still managed to run out of wine... we couldnt believe it as we thought 'this is france!"
The rooms are very clean, sumptuously decorated and the bed is large and blissfully soft and comfortable i could have just spent my week in bed instead of worked, i'd have been happy with that. There is only one english television channel so on the quieter evenings there was no option to watch anything other than CNN. There are no facilities for leisure or evening meals so you need to venture out for entertainment but a 5 minute walk up to the centre and you're right in the hub of a lively, busy area full of restaurants, bars, brasseries and cinemas etc. The best things about this hotel is the comfort of the rooms and the helpful ladies at reception so for simple trips i would reccomend it if you are not expecting to stay in the hotel other than to sleep. Value for the money it costs..?? no.... i'm glad i wasnt paying!

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Top Contributor
99 reviews 99 reviews
84 hotel reviews
Reviews in 81 cities Reviews in 81 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed October 28, 2010

We unexpectedly decided to visit Toulous for one night. We consulted both the Lonely Planet and Tripadvisor. We chose this hotel because it was close to the railway station. Wow!! What a find. The reception staff were marvellous and extremely friendly and helpful. The room was very well appointed and the hotel was within easy walking distance to the major sights. We felt safe at all times walking to and from the hotel. If I went back to Toulous I would definately stay at the Mermoz Hotel. We did not use the dining room and therefore I cannot comment with regards to the breakfasts. Toulous was a wonderful city and in hindsight I would have spent more time here.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 15, 2010

We stayed in the Mermoz for 2 nights in July and were really impressed. The location was within walking distance of the train station and I can see why some have commented that the area was kind of seedy. I never felt unsafe though. The hotel is set back off the street through a lovely tiled courtyard that makes you feel you are away from it all. We didn't hire a car as it was just a city break but managed to walk everywhere - I did notice there was underground parking available however.
The hotel room was nice, a bit of an odd shape but nicely decorated and spotless. Air Con worked brilliantly and there was an in-room safe. The bed was the comfiest I have ever slept in in a hotel and the room was lovely and quiet. The bathroom was all marble with a shower over the bath, but it was a great shower with fantastic water pressure. My only gripes were probably that we had expected a view of some sort - we ended up being at the back of the hotel looking out over a wierd plastic roof thing covering who knows what! It also advertised satellite TV with international channels which were not available. These were only little niggles though and did not have a significant impact on the stay.
We didn't eat at the hotel so can't comment on the quality of the food but the staff were excellent. All were professional, friendly and multi-lingual so jumped in when my pigeon French faltered! Would definately stay there again and have already recommended to friends and family.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Privilege Hotel Mermoz

Address: 50 rue Matabiau, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Toulouse
#10 Romantic Hotel in Toulouse
#15 Business Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Privilege Hotel Mermoz 4*
Number of rooms: 51
Official Description (provided by the hotel):
Located in the heart of Toulouse, only a few steps away from the hustle and bustle of the Capitol square, the restaurants and luxury boutiques, the Privilege Hotel Mermoz welcomes you in the haven of its peaceful patio and private gardens.With its ideal location, this 4 star hotel is the perfect base for a business trip or to explore the city and discover its rich architectural and historic heritage. ... more   less 
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Also Known As:
Hotel Jean Mermoz
Jean Mermoz Hotel Toulouse

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