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“Very good” 4 of 5 stars
Review of BEST WESTERN Grand Hotel Les Capitouls Toulouse

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BEST WESTERN Grand Hotel Les Capitouls Toulouse
4.0 of 5 Hotel   |   29 Allees Jean Jaures, 31000 Toulouse, France (Belfort)   |  
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50% less on 2nd night !*
Ranked #49 of 135 Hotels in Toulouse
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Very good”
4 of 5 stars Reviewed May 15, 2011

Location is great, service is very good and rooms are spacious and clean

  • Stayed May 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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168 reviews from our community

Traveler rating
    34
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    36
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
London
Top Contributor
64 reviews 64 reviews
56 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 1, 2011

This hotel is about a 10 minute walk from the Capitole and is in a good location. The shuttle from the airport stops right outside the hotel (Jean Jares stop) and the train station is about a 15 minute walk. All of the tourist attractions are accessible on foot from this hotel. The only comments on the hotel are firstly that the breakfast is expensive (lots of cheaper places close by) and the lack of a shower curtain on the bath.

Head for Place St George - it is much nicer that the Capitole and has some great restaurants and is good for people watching and having a cup of coffee. The cathedral and archaeology museum are certainly worth a visit. The river boat trip (does not take you any distance up or down the river with the main attraction being going through a lock) is a non event and they do not provide commentary in English so unless you speak French don't bother with this.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2011

This hotel is a bit pricey, but it is worth it, It's perfectly situated, the shuttle to the airport stops right in front, the subway is a few steps away and the city center is very close. The staff was charming (also very cute) and the rooms were very comfortable. After staying in many hostels, the hotel felt luxiurious almost decadent. The breakfast buffet was also a great part of our stay there. If in France, stay in Toulouse, the city is charming and this hotel is simply wonderful!

  • Stayed May 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 7, 2011

We stayed in hotel les Capitouls for 2 nights & arrived by train. From the station it was only a 10 minute walk (with luggage) to the hotel. Quick Summary;
Comfort - great bed, wifi in room (stable for our time) clean & cozy. Probably needs a shower curtain.
Staff - Always happy to help with anything. We highly recommend the 380 Airbus tour which was booked by the staff.
Location - Very convenient to get around. 10 minutes walk for the train station. 5 minutes walk to the town centre. 20 minutes to the Airport/Airbus HQ
Breakfast - Good quality and freshly made omelettes.
Final remarks - A great choice for Toulouse for the price.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2010

We stayed overnight in this hotel on our way from St Cirq la Popie to Nice. We'd stayed in a few hotels (Hotel des Grans Hommes in Paris, and in St Brieuc). The most amazing thing about this hotel was the size of the room - which was massive compared to where we'd stayed previously. The level of cleanliness was also superb. And they had a massive lift!

Add to that, the location was approximately 2 blocks walk from the train station. In fact, it was about 2 blocks walk to everything fantastic. We arrived mid-party as Brazil had won a game in the Scoccer so that town was in a frenzy. It was a very exciting place to arrive in and the hotel made the night's sleep very comfortable.

I should also add, the staff were very friendly and helfpul. The internet is only accessed in 20min blocks, however. I must also say it had the oddest hairdryer I'd every seen, which, most importantly, worked quite well.

Would definitely stay again.

Stayed June 2010, traveled as a couple
Was this review helpful? Yes 1
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Juneau, Alaska
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2010

One of my overseas tips is to make your first hotel as seamless as possible. The Grand Hotel les Capitouls totally fills the bill. The rooms were clean, quiet and comfortable. No surprises. The hotel was easy to find. A short walk to many hotels on Place Wilson. Helpful, courteous staff top to bottom. Excellent breakfast though for a charge. Recommended.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Memphis, Tennessee
1 review
4 of 5 stars Reviewed April 26, 2010

My wife and I stayed at this Hotel while visiting our Daughter in Toulouse. We were very impressed with the level of service we received and the overall attitude of the staff was above and beyond expectations. We always felt like we were top priority when dealing with all of the staff. From the cleaning crew to the kitchen help to the Front desk; everyone was so nice and helpful. We had to extend our stay 3 nights due to a flight cancellation and the staff allowed us to stay day to day and gave us a reduced rate as well! Great location to get to and from the airport via aeorbus and we were walking distance to everything. Our room was spacious, comfortable and clean. Bed was very comfortable and our room was "Sound Proof" from outside noise and other adjoining rooms. On caveat was the shower curtain, there was not one! I think this may be a French issue but maybe they will consider intstalling a shower rod and curtain in the future.
Overall 4/5 stars!
As a bonus, Air France is located down the street and if you have any flight issues(as we did during the Volcano Eruption) they are very helpful. Air France partners with Delta and they helped us book our Delta flight back home when Delta dropped the ball on us.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Grand Hotel Les Capitouls Toulouse

Address: 29 Allees Jean Jaures, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Belfort
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Luxury Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Grand Hotel Les Capitouls Toulouse 4*
Number of rooms: 55
Official Description (provided by the hotel):
This hotel, installed in a former private home, resumes the spirit of Toulouse and is just off the Place du Capitole close the main subway station. This authenvity is emphasised by the photographs of Stéphanie Wilain de Leymarie, wich show off the beauty of the pink city. ... more   less 
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Also Known As:
Best Western Hotel Toulouse
Best Western Toulouse
Toulouse Best Western

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