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“Nice weekend away hotel” 4 of 5 stars
Review of Crowne Plaza Toulouse

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Crowne Plaza Toulouse
5.0 of 5 Hotel   |   7 Place du Capitole, 31000 Toulouse, France (Saint Rome)   |  
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Ranked #23 of 135 Hotels in Toulouse
Duravel, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice weekend away hotel”
4 of 5 stars Reviewed December 9, 2011

Booked a much needed weekend away in Toulouse. The Crowne Plaza was bang smack in the middle of the bustling Toulouse town centre. Being the Christmas season, the Christmas market was just starting, right on the door step. Perfect! Our room was wonderful. Huge king size bed, free coffee, water, chocolates. Lots of pillows and some wonderful sleeping scents to nodd off to. Helped brillantly. The room faced the internal courtyard and was nice a quiet. The "American" style breakfast left a bit to be desired. Scrambled eggs were very runny, and the bacon overdone, stuck to continental breakfast instead which was plentyful. Nice bar with piano. Very strange full size horse statue in hallway with lamp on it's head!!! not sure what that was about, either have a nice lamp or a statue of a horse - not a good idea to combine the two. Staff very helpful and attentive. Would recommend and stay again.

Room Tip: Ask for room facing the internal courtyard, nice and quiet
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Builth Wells
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 23, 2011

Very good city centre hotel in prime position in Toulouse. Business like bedrooms in modern style. Good value restaurant. Parking opposite when you can find the entrance!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Middlesbrough, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2011

Stayed here for 3 nights recently. The twin bedded room was large and had some nice touches like an in built socket for UK 3-pin plugs, complimentary water and tea & coffee facilities (which some french hotels don't). The location, over the road from the main square, is ideal for a sightseeing base and the restaurants on the square are good for breakfast. Eight euros will get you coffee, orange, croissant, bread roll, jam, eggs and bacon at Le Florida. The staff were friendly and helpful. Taxis ordered via reception were on time, but the driving of the local taxi drivers was erratic bordering on dangerous at times.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Barcelona, Spain
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 14, 2011

Made the booking through Crown Plaza´s website and took offer of advance payment for a double NON SMOKING room for a reasonable, not cheap rate.

Arrived to the hotel, checked in all ok but once in the room we were ABSOLUTELY dissapointed as the room was very small, had a smoke smell and the bathroom was 100% adapted for handicaped people, so extra high loo, very low mirror (difficult to shave) etc. I have no problem with this if I had been told this in advance at leat on check in!! I feel this is not correct with the customer and the value was very poor from my point of view.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 15, 2011

Attractive hotel in a great location, just off the Capitole - Toulouse's heart. I stayed for two nights on business and was upgraded to a club room. Good size and very well equipped, but not cheap at over 200 euros a night. Conference centre is within walking distance and the area has as many bars/restaurants/shops as anyone could want, plus a good atmosphere.

The main downside was a bad experience with room service, which took an hour to arrive and was wrong when it finally came. The rest of the staff were excellent.

Traffic restrictions are such that it is impossible to find taxis on the street. They have to be booked and will take at least 10 mins to arrive. Walking/metro is the better option if you can.

Room Tip: Ask for a room on the inner courtyard. Rooms at the front could be noisy.
See more room tips
  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tring, United Kingdom
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 24, 2011

a last minute booking came with a nice surprise. The CP toulouse is such a perfect location in the heart of Toulouse so nothing is very far away. the staff were very friendly and couldnt do enough to help, keep our luggage etc. We even got a free upgrade. definitely would stay again.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cambridge, United Kingdom
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 9, 2011

it was great hotel,higly recomended!staff were also brilliant!good food,great location it was great stay!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000 Toulouse, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Saint Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Romantic Hotel in Toulouse
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Official Description (provided by the hotel):
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square.Our Gastronomic restaurant called L Autan-tic invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking, our Summery Restaurant, The Grand Patio proposes salads and provençal grills. And to finish your evenings, the Plaza Bar welcomes you to spend Jazzy nights every Tuesdays and Thursdays.Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza

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