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“Good value , great breakfast and lovely swimming pool” 4 of 5 stars
Review of Novotel Toulouse Centre

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Novotel Toulouse Centre
4.0 of 5 Hotel   |   5 place Alfonse Jourdain, 31000 Toulouse, France   |  
Hotel amenities
Ranked #48 of 135 Hotels in Toulouse
Southampton, United Kingdom
1 review
“Good value , great breakfast and lovely swimming pool”
4 of 5 stars Reviewed September 4, 2012

The staff were all very courteous , location close to town centre . Carpets could do with a clean and the lift was a bit worn however that was reflected in the price. Surrounded by modern buildings , next to a park and the metro that you can ride into town - only two stops - metro is fun as there is no driver like being on a roller coaster.

Room Tip: choose the rooms with the large balconies overlooking the swimming pool.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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465 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Leeds, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 19, 2012

We stayed here for one night in the summer of 2012. The hotel is as you would expect from the chain - always reasonable value in my experience. The hotel is very central - but not on a busy road - being located a mainly traffic free square about 5-10 mins walk from the main central square. No pool but a nice fitness centre with hot tub, sauna, and exercise machines. We booked two rooms (family with teenagers) one was a suite and was exceptional value (a Nespresso coffee machine in the room for example. There were two large TV's - one in the sitting room, one in the bedroom. The room was large, airy and very quiet, it overlooked the square at the front of the hotel. The room booked through Booking.com cost around £100. Breakfast is good - although expensive if not included in the room rate. Would return here - keen to explore more of the city on another visit.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Antalya, Turkey
Top Contributor
97 reviews 97 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 17, 2012

Good, clean hotel with friendly, helpful staff. Breakfast buffet is good and the location is ideal for sight seeing and for the Metros. The spa is a little disappointing as the only facilities are a sauna and small hot tub unless you want a serious fitness workout. Other hotels in the area have pools. Good facilities in reception for children and good restaurants around the square outside.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 23, 2012

I stayed for four nights (checked in as an A-Club GOLD member) and, in the very end, was very disappointed, especially about the service:
- no benefits for gold members (I know that these would have been optional, but they even did not serve a welcome drink, complimentary bottle of water or something else)
- incomplete room service after the first night (ashtray, litter bins, etc. were not empty ...)
- NO room service after the second night, although I place the signed 'clean up the room' on my door. When I complained at the reception desk (7 pm), I was told to either change to another room or to wait until the next day !??
- poor recreation areas (only five sun beds around the pool, all occupied by childrens, ...)

For a comfortable business stay I would NOT recommand this hotel!

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Novotel Toulouse Centre

Address: 5 place Alfonse Jourdain, 31000 Toulouse, France
Location: France > Midi-Pyrenees > Haute-Garonne > Toulouse
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Toulouse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Toulouse Centre 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Novotel Toulouse Centre is a 3 star hotel close to the centre of Toulouse, alongside the magnificent Compans Caffarelli Park and the Japanese Garden, across from the Convention Centre. Offering 135 airconditioned rooms, the Novotel Cafe bar and restaurant and 6 conference rooms for meetings and seminars, this very quiet hotel is equally suitable for a business trip or a sightseeing trip with your partner or family. The private car park and swimming pool are a real bonus for an inner city hotel. ... more   less 
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Also Known As:
Novotel Toulouse Centre Hotel Toulouse
Accor Toulouse Centre
Toulouse Novotel

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