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“Pleasantly surprised!” 5 of 5 stars
Review of Hotel du Chateau

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Hotel du Chateau
Route du Chateau, 46500 Rocamadour, France   |  
Hotel amenities
Ranked #8 of 20 hotels in Rocamadour
Lincoln, United Kingdom
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
“Pleasantly surprised!”
5 of 5 stars Reviewed July 20, 2012

Like the previous reviewer I also stayed as part of a train travelling group which meant that there was little choice at dinner. However the interesting and high quality food proved very acceptable to us. Prior research had left most of us with an unfair preconceived view. Somehow we had expected a claustrophobic atmosphere which proved to be totally wrong. The hotel and sister restaurant nearby were spacious and in a very attractive position surrounded mostly by open countryside.

All the staff were extremely pleasant and efficient providing dinner outside with even the pianist on his dias also being moved outside to accompany us during our evening meal..

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
North Devon
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 3, 2012

we stayed as part of a group train trip to the dordogne. the hotel was a tranquil place with good facilities and a swimming pool. restaurant fine but we had little choice.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Top Contributor
65 reviews 65 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 7, 2011

OK for a brief stopover whilst touring, but not somewhere to stay for more than a couple of nights. The room was adequate, nearly up to Travelodge standard. Not a place for anyone with mobility problems. If you can't carry your bags upstairs ask for a ground floor room; there's no porter service. Breakfast is on site but other meals have to be taken at a nearby restaurant, which is about a hundred yards down a bumpy track. Remember to pack an umbrella!

Provision for vegetarians is virtually non-existent. The restaurant manager took umbrage when we politely pointed out that vegetarians don't eat meat or fish. The fish was taken away in high dudgeon and replaced by a plate of leaves.

The big positives are the swimming pool, big enough for serious swimming, and the proximity to both upper and lower Rocamadour.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2011

We are annual visitors to France and this year brought a group of 14 to spectacular Rocamadour. This hotel is a 3 star property and has a sister hotel (2 Stars) called Relais Amadourien. Both properties are well run and maintained. The owner, Madame Marnac is a woman of incredible energy and dedication who also owns the adjacent restaurant (where all meals are served). The food is nothing if not exceptional and is constantly frequented by both tourists and the local french population (which is always a reliable barometer for quality). The french are a race of people who are never satisfied with second rate food and will not tolerate it (nor why should they).

My wife and I always inspect each property in the preceeding year to our intending visit in order to ensure that it meets the highest standards so that our groups are always satisfied and this establishment certainly passed the test. We have no hesitation in recommending this hotel to others and especially so the restaurant. As for the region of the Lot in general and the Cite of Rocamadour in particular, it can only be described as "breathtaking". The hotel complex also has a substantial outdoor swiming pool which is a bonus for either those who need a wakeup swim at the break of dawn or in our case, in the late afternoon after a "hard day's exploration of the numerous villages within reach of the hotel before partaking of a G&T or whatever takes your fancy. This place certainly deserves a visit.

Room Tip: All of our rooms overlooked the nearby countryside. We experienced continual peace and quiet from la...
See more room tips
  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penrith, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2011

Enormous comfortable bed, spacious bedroom, excellent shower, pleasant location with easy access to town by lift.
Our group arrived at midnight (breakdown of Eurostar) and were served a very good freshly cooked meal. We enjoyed good French food and wine and comfortable accommodation. It is not a trendy hotel just one that provides very good service and facilities.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2011 via mobile

You kind of wonder how they got 3 stars. The room was horrible, the bed was tiny, the hotel is in serious need of an update (stuck in the 70's).
We came back from diner at 11pm and the door was lock with no way to open it yourself. We had to wake up and old lady and apologize for it.... The Internet is not working, the wifi or the computer in the lobby. When we said something we were told that it was working and when we showed them the answer was "well I don't know it's not my fault. It must be the server"....
Lack of customer service!!!!

  • Stayed June 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brasil
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2009

the city is amasing, the hotel charming and romantic, simply loved it all.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel du Chateau

Address: Route du Chateau, 46500 Rocamadour, France
Location: France > Midi-Pyrenees > Lot > Rocamadour
Hotel Style:
Ranked #8 of 20 hotels in Rocamadour
Price Range (Based on Average Rates): $
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