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“We shouldn't have chosen cheapest room in lovely hotel” 3 of 5 stars
Review of La Residence

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La Residence
3.0 of 5 Hotel   |   6 rue du 1er-Mai, 11100 Narbonne, France   |  
Hotel amenities
Ranked #2 of 23 Hotels in Narbonne
Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“We shouldn't have chosen cheapest room in lovely hotel”
3 of 5 stars Reviewed September 12, 2012

This is a lovely old hotel very charming and in a great location! We stayed here because my parents had stayed in the past and loved it. unfortunately we made the classic mistake of choosing the cheapest room in the hotel and it really seemed a step below the rest. The room iteself was fine but not as lovely as those on the website but it was mostly the bathroom that was disappointing as it was very dated and old. I would really recommend paying just that little bit more to upgrade to a nicer room and think it would make a world of difference as the hotel was lovely and all other rooms I passed looked much more spacious and luxurious. The staff were very helpful however initially on day one the wifi wouldn't work (think modem just needed rebooting) and despite telling them this on multiple occasions that staff just didn't want a bar of it. Eventually the wifi began working again but I suspect a more well off guest made a complaint that was taken more seriously. There was a lovely lounge and bar area however strangely whenever we sat there no one ever asked if we would like to order a drink.. not sure how that works. Would recommend to anyone willing to pay for the next room up.

Room Tip: Don't choose the cheapest room
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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    67
    23
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Laval, Canada
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 10, 2012

Nice old hotel, Staff friendly and helping. Room was very clean and beds comfortable. Good arrangement for parking. We stayed there for 7 nights. We used this location as our base to visit other cities (Sete, Millau, Carcassonne, Perpignan, Béziers and many other places. Hotel is very close to the .Grande Place. restaurants and cafés. Wifi was free but couldn't get the signal from my room, had to go to the common area downstair, very fine from there.

Room Tip: Ask for a room where Wifi signal is good enough
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2012

stayed two nights there, in different rooms. one night in the upper floor the room was perfect, really nice setting of furniture etc.; even a little "balcony" though you can't sit on it. the second room was not as nice but still good.
overall a clean place with atmosphere and nice staff. Nice surrounding, sights in walking distance

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 16, 2012

We stayed at this hotel for a night on our way from Spain to the Alps.
As we had the last room, it was very small but confortable.
The staff was helpful and the breakfast was ok.
It is ideally situated for the town centre and the restaurants there. We were lucky to benefit from one of the garaged parking spaces, so we did not have to worry about leaving some cases in the car. All in all a good stopover city hotel .

Room Tip: Book early and I was told room 30 was the best!
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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narbonne2011, Propriétaire at La Residence, responded to this review, August 19, 2012
Hello and thank you for your contribution. For information, the minimum size of our rooms are 16 m2 for standard rooms, 20 m2 for comfort rooms and a minimum of 24 m2 for superior rooms.
Looking forward to recieving for your next visit in Narbonne.
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Stavanger, Norway
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 30, 2012

Hotel centrally located in the heart of Narbonne with all that the city has to offer within walking distance. Our room was very spacious and comfortable with a big and modern bathroom. Hotel was nice and quiet, staff very friendly and welcoming. The hotel has a small garage with room for only two cars. Even though I hadn’t booked parking, they managed to make room for my car for the night.
The breakfast is typically French continental with a selection of croissants, baguettes, jam, cheese and ham. Nothing special, but all fresh and nice.
All in all we had a very pleasant stay, but the hotel rates are a bit too high to get full marks from me.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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narbonne2011, Propriétaire at La Residence, responded to this review, August 8, 2012
Thank you for your kind comments.
Our breakfast buffet offers a variety of products (salted and sweet) focusing on regional products of the season labeled "South of France" or "Cathar Country" (seasonal fruit, melon, cookies or honey). We also offer a variety of Bio products like bread and jam.
Regarding rates, our rates are in the range of tariffs generally practiced in this season by the hotels of equivalent standard. To take advantage of more attractive prices, we invite you to visit our area outside the high season to enjoy the beauty of our region in tranquility and softer prices!
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Cork
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2012

Very convenient, staff very helpful & co operative. Prime location for visiting Narbonne. Easy access by car. No parking provided, advert indicated there was parking available, when we checked into hotel we were totd only two parking spaces available within hotel and both were not available to us while we were staying in hotel.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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narbonne2011, Propriétaire at La Residence, responded to this review, August 8, 2012
Thank you for taking the time to write a comment on your stay. To facilitate your arrival, there is a minute stop outside the hotel to unload luggage and the best solution to park safely is to go to the Médiathèque Parking within 100m of the hotel (Guarded underground parking). The hotel has only two parking spaces that are reserved in priority for disabled guests.
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 10, 2012 via mobile

We stayed at La Residence in Narbonne recently for 2 nights. The hotel is just off the main street where the canal runs through, right around the corner from a major bus stop. The office of tourism is also just around the corner.

The receptionists were very helpful & spoke excellent english. The restaurant they recommended (less than 50 m away), Melo, Meli, was superb! They cook the meat over an open fire & it has a lovely atmosphere.

The room was very comfortable, had tea & coffee making facilities & a very modern bathroom, with a high pressure shower. We didn't have breakfast at the hotel, so I can't make any comment on the value. We walked to Les Halles, for the food market each morning, to have breakfast.

This hotel is in an excellent location for seeing Narbonne, we also caught the bus to Narbonne beach, it only took 40mins & cost 1 euro each way! As I said, the staff were very kind & helpful - for directions, calling a taxi or restaurant recommendations, etc.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Residence

Address: 6 rue du 1er-Mai, 11100 Narbonne, France
Location: France > Languedoc-Roussillon > Aude > Narbonne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Narbonne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Residence 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located in the heart of town and within walking distance of historic monuments of Narbonne, enjoy the comfort of a 3-star hotel where everything is provided for your relaxing holiday or business trips.Veritable institution of Narbonese hotels , La Residence is housed in a nineteenth century mansion that ombines charm and authenticity. ... more   less 
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Also Known As:
La Residence Narbonne
La Residence Hotel Narbonne

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