This is a lovely old hotel very charming and in a great location! We stayed here because my parents had stayed in the past and loved it. unfortunately we made the classic mistake of choosing the cheapest room in the hotel and it really seemed a step below the rest. The room iteself was fine but not as lovely as those on the website but it was mostly the bathroom that was disappointing as it was very dated and old. I would really recommend paying just that little bit more to upgrade to a nicer room and think it would make a world of difference as the hotel was lovely and all other rooms I passed looked much more spacious and luxurious. The staff were very helpful however initially on day one the wifi wouldn't work (think modem just needed rebooting) and despite telling them this on multiple occasions that staff just didn't want a bar of it. Eventually the wifi began working again but I suspect a more well off guest made a complaint that was taken more seriously. There was a lovely lounge and bar area however strangely whenever we sat there no one ever asked if we would like to order a drink.. not sure how that works. Would recommend to anyone willing to pay for the next room up.
- Official Description (provided by the hotel):
- Ideally located in the heart of town and within walking distance of historic monuments of Narbonne, enjoy the comfort of a 3-star hotel where everything is provided for your relaxing holiday or business trips.Veritable institution of Narbonese hotels , La Residence is housed in a nineteenth century mansion that ombines charm and authenticity. ... more less
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- Also Known As:
- La Residence Narbonne
- La Residence Hotel Narbonne