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“Novotel Narbonne Sud” 5 of 5 stars
Review of Novotel Narbonne Sud

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Novotel Narbonne Sud
4.0 of 5 Hotel   |   130 rue de l'hotellerie | Quartier Plaisance, 11100 Narbonne, France   |  
Hotel amenities
Ranked #8 of 23 Hotels in Narbonne
A TripAdvisor Member
“Novotel Narbonne Sud”
5 of 5 stars Reviewed July 2, 2012

We stayed 4 nights in this excellent hotel, which we could not fault. It is in a quiet location and conveniently close to the main road. Meals at the hotel were good but as an alternative, there are several good restaurants nearby.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Asia, Peru
Top Contributor
123 reviews 123 reviews
119 hotel reviews
Reviews in 85 cities Reviews in 85 cities
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed June 25, 2012

LOCATION: Easy access by the motorway. Free outdoor car park by the hotel. Twenty minute walk to the city centre.

HOTEL: Friendly front desk staff. Good size room. Uncomfortable beds and pillows. Quiet air-conditioner. Good shower.

Stayed June 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenoble
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2012

Small room. cleanliness of bed sheet doubtful : hairs in the sheet. On Sunday morning before 8:30 am Hotel Clean staff speaking very loud in the corridors. No respect for customers quietness. I have informed the hotel staff that I had a 40 euros voucher when arriving. They told me to use it the day after when checking out. When checking out the day after at the front desk the staff was unwilling me to use it because they told me it was pre paid or something like this. No flexibility. I asked to call the hotel director and she didn't want. So I left her the voucher and I was really frustrated and lost money in this affair. Not much at the end but the way it was managed was not customer oriented. As usual in France no customer orientation. The service you get for the cost of such a room is really poor.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2012

Rooms are new and modern, but there is only heating and no air conditioning! Very poor service from the people at the desk to solve the problem with the climatization, absolutelly no reaction or technical assistance ... I agree with the previous comment that if everythink works, the hotel is fine.. if you need help, you'll be alone!

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Narbonne Sud

Address: 130 rue de l'hotellerie | Quartier Plaisance, 11100 Narbonne, France
Location: France > Languedoc-Roussillon > Aude > Narbonne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Narbonne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Narbonne Sud 4*
Number of rooms: 95
Official Description (provided by the hotel):
The Novotel Narbonne Sud is a hotel located near the A9 motorway and close to beaches. The hotel offers 96 rooms, including two with facilities for guests with limited mobility, a restaurant, bar and ten conference rooms for your meetings and seminars for up to 200 people. This 3 star hotel is equally suited to a business trip to Narbonne or a holiday in the Languedoc Roussillon region with your partner or family. Guests also enjoy the benefit of free private parking and a swimming pool. ... more   less 
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Also Known As:
Novotel Narbonne
Narbonne Novotel

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