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“Worst experience ever” 1 of 5 stars
Review of Campanile Montpellier Sud

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Campanile Montpellier Sud
3.0 of 5 Hotel   |   Avenue Du Mas D'Argeliers, 34070 Montpellier, France   |  
Hotel amenities
Ranked #35 of 85 Hotels in Montpellier
Top Contributor
120 reviews 120 reviews
67 hotel reviews
Reviews in 97 cities Reviews in 97 cities
64 helpful votes 64 helpful votes
“Worst experience ever”
1 of 5 stars Reviewed March 16, 2015

By far the rudest staff I've ever met in my life... Rooms are terrible... Water was not working... But nothing tops how unprofessional the people working there are... I think people should stay away from this hotel

Stayed October 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valerie B, Directrice at Campanile Montpellier Sud, responded to this review, 3 weeks ago
Google Translation
Nous avons pris connaissance de votre commentaire sur votre séjour . Afin d’améliorer notre accueil, je vais alerter l’équipe sur ce point.
Les commentaires de nos clients sont toujours source d'amélioration.

Cordialement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    6
    25
    20
    5
    5
See reviews for
7
25
6
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

This is a well known and established budget brand that gives great value with a good standard of service and accommodation. We stayed at this hotel for 2 days and found it to be well equipped and comfortable. The staff were very helpful and pleasant. Our French was quite poor but they understood and gave us good directions and help for our visit. Our one and only complaint was that there seemed to be a shortage of towels. we were short one towel on arrival. We were out all day the next day and didn't get back till gone midnight when we found we didn't have any hand towels or a bath mat. The hotel is close to the motor way and very easy to find. There is a bus runs by the hotel and the tram station is a couple of minutes walk away. To buy tickets at the tram station is very easy but you need coins, the machines do not accept notes but you can use credit/debit cards. Montpellier is a lovely city, well worth a visit. If you can, be there on a Friday, it's festival day.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLaren Vale
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 16, 2014

This hotel is an overpriced disaster. Almost impossible to find even with GPS - it's stuck behind other buildings. The rooms are tiny, tastelessly decorated, towels threadbare, staff can barely understand English, and it is miles out of the city, by the motorway. It has nothing whatsoever going for it.

Room Tip: There are no good rooms - stay elsewhere
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  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 31, 2014

Hotel is good in general but stuff is not helpful at all. When we checked in the reception just replied with a single "no" to everything that we asked for. Rooms are cosy and hotel is in a quiet area which feels like you are in a forest but in the morning there are a lot of constructions happening around so its a bit noisy. The internet doesn't work at all at the point where is difficult to even receive emails. Tried to speak with the night shift receptionist about internet issues and receptionist was also not helpful by saying only "I don't know" and then started speaking French so that I don't understand him.

Room Tip: Internet does not work all times and if it does its extremely slow
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 22, 2013

We had booked an overnight stay here on way to Barcelona. This is ultra basic with its decor and services e.g. no tissues,hand towels,safe . Added to this the hand soap was empty,spiders in the bed, no restaurants within walking distance (other than the one at the hotel) . This would only be OK if you were looking for an overnight stay near the highway and got it at a cheap price.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campanile Montpellier Sud

Address: Avenue Du Mas D'Argeliers, 34070 Montpellier, France
Location: France > Languedoc-Roussillon > Herault > Montpellier
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #35 of 85 Hotels in Montpellier
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Montpellier Sud 3*
Number of rooms: 56
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