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“Good service from Frederique” 5 of 5 stars
Review of BEST WESTERN Eurociel

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BEST WESTERN Eurociel
3.0 of 5 Hotel   |   1 Avenue Pont Juvenal, 34000 Montpellier, France   |  
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Ranked #2 of 82 hotels in Montpellier
Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good service from Frederique”
5 of 5 stars Reviewed January 8, 2014

This girl was so helpful in getting me a taxi to take me Vauvert. She arranged everything just right. I am very pleased about this. Thank you so much.
My stay was a very good one. Got directions to a good restaurant. Got upgraded on the room. Most excellent all round with special praise for Frederique.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, January 20, 2014
Dear Dennis K,
all the team (and Frederique!!) is thanking you for your stay and your warm review on this website.
hoping having the pleasure to welcome you again very soon.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Johannesburg, South Africa
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 7, 2014

Stayed here one night on my trip through Europe. The hotel was small but adequate. We had a superior room which had 2 single beds,a coffee machine and a huge bathroom. The room was basic but clean. The staff were great, extremely friendly and very helpful. Parking was on site and reasonably priced compared to other hotels we stayed in on this European odyssey. The centre of town is a couple of hundred meters away. We did not have breakfast at hotel but opted for one of the many patissieres in town. Good hotel with great staff. Will definitely recommend it. Loved the colors of hotel and names for different floors.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, January 20, 2014
Dear SafiyaM,
we would like to thank you for your stay in our hotel in Montpellier
and your very nice review on tripadvisor.
hoping welcoming you again soon.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

We stayed 2 nights at the Eurociel hotel and enjoyed it a lot. The staff was great, friendly and professional (especially Jean-Daniel and Alexandra). The room was *very* small but it was the cleanest room I ever experienced. The bed was comfy and huge, the tiny bathroom was more than OK because the rain shower was gigantic.

I have few mobility problems and the staff was careful and helped me to have a perfect stay :)
Thanks a lot guys !!

Room Tip: We had the 41, which was small. We don't mind but maybe you will.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, January 20, 2014
Dear Alexandra,
a perfect review !!
many thanks from our staff !!
hoping welcoming you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northants
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2014

It has to be said that the staff here are very good and the location is excellent being 5 mins walk from the old town. The shame is that he room was very small and , being next to the tram line there is a "noise/ vibration" whenever a tram rolls by.
Car park was secure but not cheap at 12 euros for the night.
Might try elsewhere next time for a larger room for the money.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, January 20, 2014
Dear RogerL,
many thanks for your stay and your review on this website.
as you wrote we are in the center of the town with 'tramway' very near; when we built the hotel
we do our best to gest eventual noises and i think the result is very good.
but for your next stays, we will give you a much bigger room with absolute quiet.
best regards
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Chippenham, United Kingdom
Top Contributor
104 reviews 104 reviews
55 hotel reviews
Reviews in 75 cities Reviews in 75 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed January 5, 2014

Spent 4 nights here and enjoyed every minute. The checkin staff were very good and friendly and over the 4 nights all the staff were friendly. There is excellent secure parking at €12/day behind the hotel.
We had a room on the 5th floor which was good, it was classes a superior double/twin and included a mini fridge, tea and coffee facilities including a pod coffee maker. However the staff were reluctant to provide too many pods and no instant coffee is provided so a bit sad if you drink alot of coffee.
Breakfast is available at €10 pp and was reasonable for that price. There are plenty of nearby restuarants available for all meals. The Comedy Plaza is only 5 minutes walk away.
There is a tram station right behind the hotel which is good but also a train is right behind the hotel under the tramway. So our room was on the other side but we could still hear a slight rumble of the trains so would not take a room on that side.
There is free internet which was quite good and a couple of english news tv channels.
Bathroom was good with lovely big showerhead.

Room Tip: Ask for a room on the front away from the train station. On the 5th floor this includes 58, 55 and 5...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, January 20, 2014
Dear M. Valandroy,
many thanks for your stay in our hotel Eurociel.
for your next stay, we will give you more coffee pods with pleasure.
hoping welcoming you soon
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremantle, Australia
Top Contributor
139 reviews 139 reviews
43 hotel reviews
Reviews in 58 cities Reviews in 58 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 11, 2013

We landed without a reservation and they only had the loft apartment left across the road. Nice roomy loft - although you have to watch your head constantly - with mod cons and loads of space. only draw back - if you had a large suitcase it would be very difficult to get it up the spiral stars to the loft. We had a travel so bag so it was relatively easy although my knees were not appreciative.

Located a short walk away from the restaurants and bars of Montpellier, the staff in particular Luis, were very helpful. He recommended several places for us to visit and was spot on in his recommendations. Thanks Luis1

Room Tip: The train line is close and can be a little noisy.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, December 12, 2013
Dear Soosie999,
all the team of Eurociel Hotel is thanking you for your stay and your review on this website.
for your stay, we did not had the choice to offer you better accomodation (even if the loft is completely new and very comfy)
for your next visit, we will do our best to give you an other room or appartment with elevator.
we wish you a nice travel
best regards from France
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2013

I wasn't expecting such a great hotel… Even after reading all the great reviews, you always wonder if the number 1 ranked hotel truly is the best. Well, it is.
Everything, from the welcoming and helpful staff to the clean, modern and beautiful rooms, to the delicious breakfast, is outstanding.
I lived in Montpellier for many years and came back recently for a business trip, and will definitely stay there next time. I simply can't find any reason not to give it as many stars as possible. Even the manager often in the surroundings is extremely friendly. You can really tell that everybody (including the night shift receptionist) cares for making our stay the best possible. They responded right away to my emails, managed to help me with planning my business trip, and I am sure that without having stayed there, it would have been completely different: I was energized in the morning, and was looking forward to relax there in the evening.
The cleanliness is perfect, along with the view of the Montpellier roof tops. Location is unbeatable (only steps from the Tram station, Train station, Mall, and heart of the City, the Place de la Comédie). They even have a patio!
Only aspect that could improve the guests' experience: the stairs going to the Tram stop. The city doesn't do its job cleaning it. Sponsoring its regular cleaning would be a great idea that would also contribute to improving the community vibe.
Kudos to you guys! See you soon.

Room Tip: Ask for a room with a view of the roof tops surrounding the Place de la Comédie.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fabienSala, Directeur Commercial & Marketing at BEST WESTERN Eurociel, responded to this review, December 4, 2013
Dear Christian
all the team is thanking you for your stay and your warm review.
we hope welcoming you again soon.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Eurociel

Address: 1 Avenue Pont Juvenal, 34000 Montpellier, France
Phone Number:
Location: France > Languedoc-Roussillon > Herault > Montpellier
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 82 hotels in Montpellier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Eurociel 3*
Official Description (provided by the hotel):
An invitation to travels, relaxation and rest for this new hotel opened in 2012.Immersed in a warm and contemporary atmostphere, the journey can begin. Spain, Italy, Germany, Benelux, England and Greece: 6 floors / 6 stopovers, the choice is yours. The decoration subtly combines the travels and the charm of Montpellier. Family operated and independent hotel where customer service and attention are the motto. Hotel fully sound proofed.Our salon ''Stars'' welcomes you in a felted and contemporary atmosphere suitable for relaxation (starry sky, living green walls, aquarium and Mediterranean plants).Reception open 24 hours. An outdoor terrace equipped with a smoking area/solarium. Internet corner free and fully equipped (printer and fax) ... more   less 
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