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“Delightful little Hotel ideally situated in Old Part of Montpellier” 4 of 5 stars
Review of Hotel du Palais

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Hotel du Palais
3 rue du Palais, 34000 Montpellier, France   |  
Hotel amenities
Ranked #14 of 82 hotels in Montpellier
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
“Delightful little Hotel ideally situated in Old Part of Montpellier”
4 of 5 stars Reviewed May 30, 2012

We stayed two nights at this hotel in April 2012 and found it to be pretty much everything we wanted for such a stay : warm, comfortable and clean, within walking distance of things we enjoyed seeing and wonderful eating too.
The bedroom and ensuite bathroom were by Australian and New Zealand customs small, but we knew this would be the case in advance having used TA's other reviews and looked at the website. There was a dear little balcony behind the shutters overlooking a treesy 'place' and the decor was equally charming.
We speak enough French to get by and hotel staff were helpful and spoke enough English to help us with the necessary booking in and out procedures and we were happy.
Two things, however decided us not to rate this hotel 'excellent' though. The first was that smoking is plainly ok within the hotel somewhere or perhaps at least near the aircon system: we could smell fresh cigarette smoke frequently coming into our room and even throughout the night . We strongly dislike this and actually are always dismayed to see how many people still smoke everywhere in France. We have become used this area of success in NZ health promotion and like being able to breathe fresh clean air -everywhere. We also don;t think this is a very good safety factor in an old building where access in and out is not that fantastically easy.
Secondly, we did not like having to leave our room key in a basket on the public stairs for the maid in the morning and nor did we like being so discourteously asked to leave it when we left the hotel -every time. We consider this insecure. We are used to being able to lock up our possessions in our room when we leave it and take the key, although we don't leave passports and anything similar behind of course.
While we appreciate that is an old and beautifully historic hotel and the doors are old with large old keyholes (and indeed the key we were given was enormous and attached to a large heavy 'thingammy' -presumably so it would not be taken) -we think perhaps a second key could indeed be cut for the maid! At the least please don't ask guests to leave their key in front of other members of the public at the front desk or hang it on the numbered hook so that it is plain to anyone keen to know that the room is unoccupied just now. In fact, we also like to be asked before our room is serviced each day as mostly we would choose for it not to be. We don't think its necessary. (Nothing like coming back to the pillows you want to put your cheek on with the dirty old cover or cushions which have been put on the floor while the bed is made resting right back on them either -ugh) And who wants their toiletries rearranged and personal bits and pieces dusted anyway for such a short stay. If we need a clean towel we will request one -mostly there are heaps in the bathroom to suffice for a one or two night stay.
Not to end on a moaning note though: Hotel du Palais has great reviews on this site and it is worthy of them. A lovely French experience.

Room Tip: If the smoking thing concerns you ask to be well aware from any possibility of inhaling smoke, but l...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Toulouse, France
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 13, 2012

The location of this hotel is definitively difficult to beat. Right in the centre of the old town, close to the shops, bars and restaurants of Montpellier Centre. We came by car and parking is only available a little further away but the staff was helpful in advising a cheaper parking close by. The rooms were clean and the breakfast very good.
Our room however was not the best since it was partially in the sous-terrain and so our window opened straight on the street. The rooms upstairs are probably the better option.

Room Tip: The room downstairs has only a small window that open to the street, not ideal on a summer evening.
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 16, 2011

room (2) was quite small - I was alone but for 2 people it would be 'intimate'. Very clean, friendly staff, perfect location, right opposite a very good fish restaurant La Coquille.
Good value for money, very French decor - almost pefect in every way.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
Top Contributor
97 reviews 97 reviews
27 hotel reviews
Reviews in 51 cities Reviews in 51 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 8, 2011

We were actually looking for an apartment in Montpellier. After many fruitless enquiries, I asked an owner if he could recommend a hotel - Hotel du Palais was his recommendation. I think we fell in love with Montpellier as soon as we left the railway station (which is unusual as stations are usually in the seedier parts of towns). And walking to the hotel along Rue de Maguelone through Place de la Comedie and Rue de la Loge, our enchantment continued. The hotel is located in a lovely quiet backwater close to the Arc de Triomphe (yes, Montpellier has one too!) with a superb restaurant across the little square, and another around the corner and, and ... The hotel's room doors and carpets have seen better days, but don't be put off. The rooms are arty, a bit basic but comfortable. Our bathroom was nice/bright with solid fixtures and fittings. Breakfast was excellent and served in the little square.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 25, 2011

Great hotel. Staff, especially 'madame', (a charming lady of the old school who chatted away in French whether you could understand her or not) and young man (good English) excellent. Very quiet, central location - short walk to many good restaurants. Has a good deal with nearby secure parking. Deserving of more than its 2 stars.
Free Wi-Fi and night porter service.

It pays to book, especially in 'high season', as the hotel was full most nights of the 13 we stayed there. The rooms are serviced every day, including Sunday.

We are a gay couple and were made to feel very welcome - no prejudice whatsoever. Brilliant.

Will we stay there again? YOU BET!

Room Tip: We had a room with bath overlooking the very quiet, mainly pedestrian, street. No problem sleeping...
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orleans, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2011

I live in Montpellier, and booked a room in this hotel for my parents when they came to visit me. They were here over Christmas, so the staff was reduced and not many people were here, but the service was still great. The man and woman working there didn't speak very much English, and my parents speak no French so I was in charge of communication; I would recommend knowing at least basic French if you stay here, although my parents managed to order breakfast without me.

The room was small, but clean, and was nicely painted. There were fresh flowers in the room, even in December, and the owner would ask me each day if they were wilted at all and if she should replace them.

The location is wonderful, right next to a rose garden and up the street from the cathedral St. Pierre. It is at the top of a hill and a bit of a walk from the closest tram stop (Albert 1ere) and Place de la Comedie with luggage. The hotel offered free wi-fi and a rather large, albeit expensive, breakfast.

The service was absolutely exceptional, and the owner was very friendly, often chattering to my parents although they couldn't understand a word she said. I loved how it was tucked away from busy streets, but the walk up hill was difficult, so I would recommend a taxi to and from the train station.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
128 reviews 128 reviews
86 hotel reviews
Reviews in 74 cities Reviews in 74 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 17, 2010

This is a cute little hotel in a great location in the old town. The owner is lovely, and so is her dog. The rooms are a little small, though some of the front rooms have quite a nice spacious feel. The breakfast is good too, though the delicious croissants are a little on the small side.

You will not find a better priced hotel in Montpellier.

They have a good deal with a local parking station if you are driving, which is also very affordable.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel du Palais

Address: 3 rue du Palais, 34000 Montpellier, France
Location: France > Languedoc-Roussillon > Herault > Montpellier
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#2 Best Value Hotel in Montpellier
Price Range (Based on Average Rates): $
Also Known As:
Du Palais Hotel
Hotel Du Palais Montpellier

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