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“the good, the bad and the broken air conditioning” 3 of 5 stars
Review of Hotel Oceania Le Metropole

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Hotel Oceania Le Metropole
4.0 of 5 Hotel   |   3 rue Clos Rene, 34000, Montpellier, France (Formerly Holiday Inn)   |  
Hotel amenities
Ranked #38 of 85 Hotels in Montpellier
Leeds, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“the good, the bad and the broken air conditioning”
3 of 5 stars Reviewed February 19, 2013

i stayed here back in may, we were unlucky enough to visit when the air con wasn't working. The room was ok, clean enough we had a twin room which in fairness was a bit on the small side. The Best parts of the hotel are the grand foyer and reception area and the new pool and sunbathing area which is a nice tranquil area away from the hustle and bustle of the city. I didnt eat in the hotel, with so many great resteraunts on your doorstep, why would you?.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mark t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

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Montreal, Canada
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 17, 2012

This property became an Oceania Hotel just a week or so before i stayed there. Front desk staff was very friendly and helpful and the public spaces are quite beautiful -especially the main lounge.The restaurant was rather characterless although the breakfast was excellent. My "executive" room was really spacious but poorly designed. the TV was placed in such a way that it was impossible to change channels from the bed, the bedside lamp was controlled from a switch in the hallway, the closet had insufficient space to hang clothes, the shower was difficult to operate until someone showed me how to work it....However the location of the hotel is excellent and i assume that with the new ownership, renovations will be done.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Hanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

Stayed just 2 nights in this hotel with some trepidation, having read these reviews - AFTER making the reservation. However, I have to say we were pleasantly surprised. The hotel has a really nice atmosphere with helpful and friendly staff. Our room was a bit shabby, but clean and comfortable. Understand that Holiday Inn are selling this hotel to the Oveana group. Perhaps they will refurbish the rooms - they certainly need it! Would recommend.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank jpleshette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staines, United Kingdom
Level Contributor
352 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed November 10, 2012

I was really looking forward to staying in Montpellier, a place i had never visited before. Not knowing the area, i though 'Holiday Inn' was a safe bet in the centre of the city.
It was almost impossible to find by car with very poor signage and a hotel car park hidden through the one-way system.
The room was OK but really nothing special.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TheChap69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 7, 2012

Stayed in nice autumn weather, jobwise on a conference in October.
The hotel is close to the centre and the railwaystation, nice lobby and staircase: The latter has the ancient elevator preserved.
But yes, my room on (200something) was not nice... Not a place to spend more time than necessary. Bathroom => check others photos. Can confirm most dark corners and dusty fans...
Some noise from the street, still OK.
Free wifi worked well, so no exceptional speed.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Ru M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 4, 2012

I booked this hotel as a 'secret hotel on a booking website. The hotel was ok if you only need a bed for the night but it was fairly shabby. The room was a bit dilapidated. The shower was the smallest I've ever been in - it's impossible to shave your legs in this shower! The hotel must have been grand once but the rooms are very much in need of updating. The service was very good and the staff spoke good English (and kindly tolerated my mediocre French!). Breakfast wasn't included so we went out. The location is very good.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HannahMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Oceania Le Metropole, responded to this review, November 26, 2012
Dear HannahMM,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. We appreciate your nice comment regarding our staff.

However, It sounds like we fell below your expectations especially on the room and the shower size. I understand the discomfort this caused you. We will look into this points and assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 25, 2012

The hotel is virtually impossible to access by car. We spent 1.5 hours circling around it - it's now cut off by tramlines. Our friends abandoned their car after 2 hours and eventually arrived on foot.
The rooms are dirty and tired.
Paintwork was chipped and bashed and never cleaned - covered in thick dust
Mould hung from our ceiling.
Toilets were brown and stained
No mattress protector
Old tired bed linen with holes!
Ripped chair fabric
Dirty carpets in rooms and hallways
Coffe facilities had odd chipped mugs
No Duty Manager all weekend despite our constant requests to see someone
We were lucky - our friends rooms were far worse!!!!!!!!!!!

  • Stayed October 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Oceania Le Metropole

Address: 3 rue Clos Rene, 34000, Montpellier, France (Formerly Holiday Inn)
Location: France > Languedoc-Roussillon > Herault > Montpellier
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Montpellier
Price Range (Based on Average Rates):
Hotel Class:4 star — Hotel Oceania Le Metropole 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Montpellier Hotel Montpellier
Montpellier Holiday Inn

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