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Ibis Carcassonne Centre: Traveler Reviews


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3.0 of 5 stars 40 reviews
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The worst Ibis/ Accor hotel ever!

Ibis Carcassonne Centre

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1 of 5 stars
Allysev   2 contributions
Sevilla, Spain
Jul 7, 2009 | Trip type: Couples

We arrived on an extremely hot afternoon and the air-conditioning unit did not work properly! Impossible to rest or sleep.
The room was so (!!!) small that if my husband opened his case we could not get into the toilet. The furnishings were old and tacky. The room was not even very clean.
The bathroom was literally a cupoard in the room. It was practically impossible to even sit on the toilet!
This hotel does not deserve to belong to the Ibis/ Accor group. It is a disgrace to their name.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Placer
  • Traveled with Con mi pareja
  • Member since July 07, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
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Not room to swing a mouse let alone a cat!

Ibis Carcassonne Centre

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2 of 5 stars
Shardlow   8 contributions
Derbyshire England
May 12, 2009 | Trip type: Couples

The worst ibis we have ever stayed in. Small and pokey. Staff were
nice and the cleaning was OK but that was all. No ambience whatsoever.
Very exxpensive. Equal to our pound £75 per night without breakfast and
expected to stay in a broom cupboard. The pillows were awful and the bathroom
teeny, very difficult to even use the loo. Not near to anything really everywhere
was a walk.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 30, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Good Location, ok hotel

Ibis Carcassonne Centre

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3 of 5 stars
estmat   6 contributions
northamptonshire
Oct 7, 2008 | Trip type: Couples

Hotel in good location, ideal for visiting La Cite and the town centre, however rooms are small and despite the no smoking signs our room and corridor smelt of cigarettes every morning.

Walls and doors are also abit thin, and don't try for a lie in as the cleaning staff are hoovering by 8am.

Basic facilities are provided and reception staff not the most welcoming or informative. Very little local information provided.

Ask for a front facing room onto the Square Gambetta as rooms at the rear of the Ibis look out onto a derelit building inhabited by lots of stray cats.

Didn't pay the 8 euro charge each for continental breakfast as there was a good patisserie nearby which sold great croissants for 89 cents.

  • Liked — Location
  • Disliked — Size of room
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 26, 2004
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Tourists
  • I do not recommend this hotel for An amazing honeymoon, People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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needs renovating

Ibis Carcassonne Centre

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2 of 5 stars
wiltshirelad   9 contributions
bordeaux
Sep 20, 2008 | Trip type: Couples

This hotel looks sad and worn. The tiny bedroom had hardly enough room for two people to move around, the bathroom had only a cheap simple shower with one position, and a plastic curtain. The tiles need replacement. The car park is the municipal underground car park and one has to carry all ones luggage across a busy street.
In late September a room cost over 80€ and it simply is not worth it. You might as well stay at a cheap chain hotel for half the price and virtually the same facilities.

  • Liked — leaving it
  • Disliked — size
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 17, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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NOT what you would expect from an Ibis

Ibis Carcassonne Centre

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2 of 5 stars
curiouscritter   4 contributions
Norfolk, England
Sep 11, 2008 | Trip type: Solo travel

The thing about 'no frills' hotels like Travelodge, Express Holiday Inn and Ibis is that you usually know what to expect - the rooms are basic but reasonably modern and clean.

The rooms on this particular Ibis were beyond dated, not very clean and in quite a state of disrepair. And there was a distinctive 'smoking' smell about the place ~ which was supposedly 'non-smoking'.

The bathroom was no bigger than what you get on a plane and the ceiling above the shower looked as if it was going to collapse at any minute.

Other reviewers already mentioned the awful pillows and I would add that the bed itself was not much better.

Yes, the location is good and the staff were friendly, but that did not make up for the appalling condition of the rooms - and at £70 per room per night, you could probably find a better alternative.

  • Liked — location
  • Disliked — the room!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveller
  • Age group 35-49
  • Member since September 23, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $105 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Ibis Carcassonne Centre Also Known As

  • Accor Carcassonne Centre
  • Ibis Carcassonne
Address: 5, square Gambetta, 11000 Carcassonne, France
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