We stayed in Carcassonne for 2 nights and the hotel was exactly what we needed for a short stay. The check in process was easy and friendly. They even offered to split the bill between our two individual credit cards which was exactly what we wanted, but had wrongly assumed would not be possible. At check in we were provided with an excellent map of the town and a guide to the region. The receptionist also marked the best walking route into town for us.
The hotel is clean, simply furnished and colour co-ordinated throughout. The shower worked perfectly and hot water was immediate and plentiful. Air conditioning was quiet and effective-even though it was 32 degrees outside.
Tea and coffee facilities are provided in the rooms and as the hotel is situated on the edge of a retail park you can walk within 2 mins to the supermarche to buy whatever food you want. However the hotel also provides reasonably priced meals.
The hotel website refers to the number 1 bus from the airport which stops nearby the hotel. We used this bus there and back to the airport. Cross the main road outside the airport, go down rue Jacques Vaucanson , then turn left at the end into R.Henri Bouffet - bus-stop is by a roundabout. It is more convenient than the dedicated airport shuttle as the No.1 takes you right across the city to where the hotel is ( St Georges). The bus has a screen showing what the next stop is going to be so you know when to get off. It is only 1euro each way as opposed to 5 on the airport shuttle. We caught the 15.32 hrs from near the airport. The bus company also has an office in Carcassonne ( near the Dome, Rue Georges Brassens) and they are very helpful with any queries if you want to do any trips by bus.
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