Keep the Chefs & Fire the Waiters!
Last Friday at 18.30 I went with a friend, an hour before the start of the opera next door. We had only one dish each and yet had to dash next door with only minutes to spare - having told the waiter on arrival we would need prompt service. Once we were seated with the menu card, we had to wait 10 minutes for anybody to take our order. Then another 10 minutes for the food to arrive - incomplete. I had ordered a plate of cheese with a complimentary glass of Port but had to ask 3 waiters for my port. Eventually it came, by now I'd started eating the cheese as we'd have to leave soon. Very disappointing, such good cheese (5 amazing combinations) but having to eat it dry. Of course, had to wait for the bill. Paid in cash and had to wait another 10 minutes, and stop 2 waiters to ask for our 20 Euro change.
It completely ruined the meal, which is a shame as their kitchen is clearly in a different league to their front of house management.
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