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“No hot water” 2 of 5 stars
Review of 9HOTEL OPERA

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9HOTEL OPERA
3.0 of 5 Boutique Hotel   |   14, rue Papillon | 9th Arr., 75009 Paris, France (Montmartre)   |  
Hotel amenities
Ranked #486 of 1,794 hotels in Paris
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“No hot water”
2 of 5 stars Reviewed January 19, 2014

The room we stayed in had no hot water. The people on reception are clueless. But you pay peanuts and this is what you get. The rooms are very small as one would expect for the price. If you want a cheap place in a decent location then the hotel is fine.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9HOTEL, Gérant at 9HOTEL OPERA, responded to this review, February 3, 2014
Dear Junglelad,

Thanks for taking the time to review our hotel.

We do apologize for the inconvenients you underwent during your stay at the 9HOTEL OPERA. Our hosts’ fulfilment is very important to us, and my team and myself really do focus on this issue.

We did our best to fix the water issue quickly, and we are sorry it took longer than expected.

We hope you will give us another chance, so you can experience our genuine standard of service.

Best Regards,

Silvia Carrère
9HOTEL OPERA Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 19, 2014

Before you check into this hotel be sure to check that your room has hot water. My partner and I had a fifteen minute wait in reception while another couple refused to pay their bill at the end of their stay because they had no hot water. The manager of the hotel does not work at weekends so the problem was unresolved.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

Me and my friend stayed at this hotel for a long weekend in January and really enjoyed our visit. The hotel is very quiet, modernly decorated and has this homey feeling. It is conveniently located in a nice neighborhood, with lots of restaurants around and in short walking distance from metro stations, shops and other attractions. The staff was friendly and our room, though small, was very clean and cozy with a comfortable bed and good shower. All in all we were very happy with our stay.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9HOTEL, Gérant at 9HOTEL OPERA, responded to this review, January 15, 2014
Dear Emmbryn,

Thank you for reviewing our hotel.

We are pleased you liked your stay at the 9HOTEL OPERA. Keep you posted by following us on Facebook “9HOTEL OPERA” and signing up our newsletter (on our website, at the bottom of the page).

Looking forward to host you again !

Yours sincerely,

Silvia CARRERE
9HOTEL OPERA manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed January 14, 2014

Been to a few hotels in Paris, and like to think I've experienced the lower priced/decent hotels, this was not that, although well-priced during Summer. It was the right atmosphere I wanted for a romantic break.

Really clean and area was walking distance to nice restaurants, bars, and clubs.

Book away and enjoy your trip!

Room Tip: Rooms facing the street have a nice Parisian view.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 26, 2013

My friend and I stayed here while attending a horse show at the Exhibition Centre near the airport. The hotel was very convenient, being a short walk from the Gare du Nord where we took the train each day to the exhibition, but still in a central area of Paris with good restaurants and bars nearby.

The hotel was very comfortable and clean, though with small rooms. The staff were very friendly and helpful. I would definitely choose to stay here again.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9HOTEL, Gérant at 9HOTEL OPERA, responded to this review, December 27, 2013
Dear konamantarays,

Thank you for reviewing our hotel.

We are pleased you liked your stay at the 9HOTEL OPERA. Keep you posted by following us on Facebook “9HOTEL OPERA” and signing up our newsletter (on our website, at the bottom of the page).

Looking forward to host you again !

Yours sincerely,

Silvia CARRERE
9HOTEL OPERA manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 12, 2013

We had a great stay. Modern lobby with designer furniture. Great welcome and service. The room was small, but clean and comfortable. Although on the street side the room was quiet. The hotel breakfast was delicious and plentiful (although the hot food could be a bit hotter). The location is also excellent - just a 10 min walk from Gare Du Nord and there is a metro station just a minute away.

Room Tip: The breakfast in the basement is great - delicious croissants.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9HOTEL, Gérant at 9HOTEL OPERA, responded to this review, December 13, 2013
Dear MikeyMikeAus,

Thanks for taking the time to post your kind words.

We are pleased you liked your stay at the 9HOTEL OPERA. Keep you posted by following us on Facebook “9HOTEL OPERA” and signing up our newsletter (on our website, at the bottom of the page).

Looking forward to host you again in Paris!

Yours sincerely,

Silvia CARRERE
9HOTEL OPERA manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2013

We stayed here three years ago and I was happy to secure a room in the hotel for a couple of nights before leaving France.
While the rooms are small they are very clean and comfortable, in short perfectly adequate for a visitor. I did eat breakfast on the first day which was very plentiful, diverse and of good quality. One could probably find something cheaper in the neighbourhood, but all you can eat for 15EUR it isn't overly expensive.
The staff are very friendly and while their English is excellent, they were not unhappy to allow me to mangle their language!

Room Tip: Rooms at the rear don't have a view, but are quieter.
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9HOTEL, Gérant at 9HOTEL OPERA, responded to this review, November 14, 2013
Dear mklawrenceslater,

Thank you for posting a comment.

We are pleased you liked your stay at the 9HOTEL OPERA. Keep you posted by following us on Facebook “9HOTEL OPERA” and signing up our newsletter (on our website, at the bottom of the page).

We hope you will come back soon to practice your French with us !

Yours sincerely,

Silvia CARRERE
9HOTEL OPERA manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about 9HOTEL OPERA

Address: 14, rue Papillon | 9th Arr., 75009 Paris, France
Location: France > Ile-de-France > Paris > Montmartre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#283 Business Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — 9HOTEL OPERA 3*
Official Description (provided by the hotel):
9HOTEL is a 48 rooms Boutique Hotel situated in the Opera district, in the center of Paris. The hotel is astonishing in its simple elegance, uncluttered, functional and comfortable spaces which are distributed over six floors.9HOTEL combines a traditional facade and historic surroundings with a totally updated and modern interior, designed by the Castel Veciana studio.9HOTEL has an ideal location, close to the department stores and to the Opéra, Gare du Nord, the Montmartre hill, the “Grands Boulevards” and other hidden secrets.The rooms are equipped with large flat screen TVs with wooden floor, individual A/C, large flat screen TVs, a wide range of national and international channels, Free WIFI, Ipod/Iphone docking station in Superior and Club Rooms, slippers and many other welcoming gestures… ... more   less 
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Also Known As:
9 Hotel Paris

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