Immediately given key to tiny unpleasant room up in the clouds, total opposite to what I requested.
Checked our return booking to see if it was ok. No it was not, they had booked us in on a wrong night. Checked that Booking.com had given correct info to hotel, they had. Asked staff what the could do for us! Had various answers, from `its a mistake`, to its a `big big mistake`. Asked what again they could do for us, answer, shrug of the shoulder. To be honest I got the impression they didn't want to be there.
Ended up paying considerable more for another hotel, through Booking.com.
Totally unimpressed with staff and hotel, apart from its location.
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