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“Save your money” 3 of 5 stars
Review of L'Empire Paris

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L'Empire Paris
4.0 of 5 Hotel   |   48 rue de l'Arbre Sec, 75001 Paris, France (Les Halles)   |  
Hotel amenities
Ranked #404 of 1,794 Hotels in Paris
Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
“Save your money”
3 of 5 stars Reviewed January 7, 2013

I booked this hotel for a last minute work trip to Paris as my favorite hotel was booked. I was attracted to the photographs of the L'Empire hotel on their website - offering calm, modern and clean-line rooms. Worried the website may be mis-leading, I called the hotel prior to booking to be assured that the photos properly reflected the hotel design and room available. I was assured, by telephone, email and attached photos, that indeed the photos represented the room I would be staying in for the weekend.
Instead, and contrary to the personal assurances of the hotel staff, I was checked into "the Lady Gaga Style Room" upon arrival and informed "we are fully booked and there are no other rooms available." This "Lady Gaga Style Room" was like being at the circus - a bad circus. I was forced to endure a room with black (yes black) wallpaper, mirrors at every spare space reflecting the black paper, red strips of curtain to apparantly off-set the black and mirrors, and amidst this eye color dance, a back bedboard of a grey and black harlequin pattern supporting my clown/circus surroundings.
Had it not been 11 pm I would have left. The staff moved me to another room the following day (nearly the same as the photo sent with my hotel booking confirmation) to avoid my leaving the hotel.
I will never go back. Be careful and be warned.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Lima
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 1, 2013

The location is perfect, right in the middle of downtown Paris, walking distance to all central attractions. The room we stayed in was good, though not quite up to the quality that I would have expected for the price.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2012

The hotel staff were extremely helpful. One of our tours was cancelled and they helped resolving the situation. They made reservations for my lunch cruise and handled getting us a taxi. The only reason why I did not give them excellent was their restaraunt in my personal opinion it was not very good.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2012

Very good position for walking Paris centre. Very close to metro station, just between the rue Royal and rue St Honore. Very close to Louvre. Nice breakfast, VERY attentive staff. Though the room was really small, it was cosy and clean. Free WiFi. I enjoyed my stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moscow
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 4, 2012

Stayed as a family with 2 kids in late September 2012. To be very honest we chose this place because there was hardly anything else decent available in the whole central Paris. We wanted a room or a suite where we could all fit but sleep in different rooms. Luckily they had such room for us so we were happy to finally find a place to stay, however, the price was quite high.

Location
Near Louvre on Rue de Rivoli it is located fairly conveniently. Everything is about 7 min walk including nearest metro/RER station, Louvre, Cite (maybe slightly longer but still very manageable). Rue Saint Honore is next turn and is offering nice choice of café, restaurants, and shops, becomes main boutiques street after 10 min walk. It is an old district so you can expect nice architecture and a very nice ambience around.

Room
It is half-way to design hotel. At least some of the amenities are definitely there for beauty not for use. Light switches are not where you want them and they puzzled us initially by their operation. Sanitary equipment was not in good order. Toilet could not be used too frequently as it would not accumulate enough water in reasonable time. Bathroom tap was not broken but slightly worn out with some parts missing.
Otherwise the room was clean. Room cleaning service brought no issues. Wi-Fi was free, however, it was dropping signal all the time.
Our room windows were facing the street and as we are used to open them at night we had to survive through terrible noise made by construction site nearby, which apparently never stopped activity even at night. No one really made any note about this to us when we were booking or checking in but we are used to this kind of things in other places as well.

Other
Breakfast facility is not big enough. It is actually very small. If there are more then 10-15 people having breakfast at once you will not be having yours. We faced it at least once. We had to wait for at least 15-20 minutes and when we expressed our dissatisfaction with this issue we were grilled by the attendant at the facility that it was actually our own fault that we wanted a table for four and they never offered us any alternative. Otherwise the breakfast content was quite good with a very good choice of top class bread, croissants, meat, etc.
Reception was mostly helpful. We can only note that their choice of nearby restaurants was quite limited. It could be that there are just not many good family restaurants nearby though.
There is only one small lift so traffic jams are not unusual in the peak hour. It is essential as the hotel is very narrow but has many floors.

Overall
If not location it would be a pretty average experience. We think it deserves its place in Tripadvisor ranks. Not more not less. It is maybe OK for Paris but in European context it is not value for money.

Room Tip: Try avoiding rooms facing the street
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2012

Ideally situated in the centre of Paris close to the Louvre this hotel was a pleasant find in the city. It is a boutique hotel in a modern style. The staff are friendly and efficient and rooms well appointed. The breakfast was wonderful with a good selection. My room was quiet and it the hotel is just a little bit removed from the busier main streets in the area. There is some renovation/construction work going on in the building next door but there was no noise from that area except during the day. Definitely better than the large chain hotels in Paris or the rather run down three stars with grumpy staff and plastic breakfasts that are so common in Paris.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 27, 2012

We've stayed in Paris a number of times and would have to say that this hotel's location is excellent for exploring all areas of the city. It's within walking distance of the Louvre and easy walking access into other areas of Paris.

Check in was fast and the front desk staff very friendly, in fact all staff here were helpful and attentive. Breakfast was included in our room rate and was excellent and service prompt and friendly. Our room was on one of the lower floors, the hallway was a little dark and the carpet needs some attention, it was a little scruffy, which did detract from the overall experience. The room was quite large and we had no problems with the cleanliness nor housekeeping service whilst here. Internet access was easy to set up and the speed was fast enough for me to upload fairly large files, so this is a good choice if you like to use fast Internet service.

There are a number of restaurants surrounding the hotel, which provide very good quality meals so you don't need to walk to far.

Very nice hotel that we sincerely recommend for location, service and friendly staff.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about L'Empire Paris

Address: 48 rue de l'Arbre Sec, 75001 Paris, France
Location: France > Ile-de-France > Paris > Les Halles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#184 Family Hotel in Paris
#200 Luxury Hotel in Paris
#347 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — L'Empire Paris 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
l`Empire Paris Hotel Paris
l Empire Hotel Paris
Lempire Paris

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