Other than the close location to Gare De Lyon Station, I discourage any one who would ever think of staying at this hotel. The receptionists are rude and unhelpful and could hardly speak a word of English.l. I requested one of the lady receptionist for assistance to help me call for airport transfer from hotel as I had trouble calling through my phone. The receptionist told me rudely in English "call yourself!" I was really abhorred by their cold and rude attitude. There was no offer to assist me. I was left in despair without any means of arranging for my airport transfer. In the end, I had to book online for my hotel transfer.I cant imagine that this is coming from a hotel staff of a hotel. Even a 2 star hotel can offer better service.
The room that I stayed in was very small with a so called double bed smaller than a queen size. The shower screen in my bathroom was broken and the table lamp was not working. I have requested for change of room but was told indifferently by the staff that they are fully booked.T Yet, I could hardly see a shadow of guest around. The shower screen remain broken and light bulbs of table lamp remain unchanged even the next day. The stay really spoilt my trip in Paris. There are many other hotels near Gare De Lyon that offers much better service such as the Novotel. So forget about this hotel. The rude and fed up staffs really put one off. Wi fi was not working too. the whole place really sucks.
- Official Description (provided by the hotel):
- Hotel Viator Paris Welcome to the Hotel Viator Paris The hotel Viator Paris, in the 12th district of Paris, is located just a few steps from << Gare de Lyon>> and just a few minutes walk from "Bastille" square, an ideal location, wether for a business trip or a leisure stay. The hotel Viator Paris, welcomes you in a beautiful Haussmann building whose architecture with stone facades and balconies missed the second and the fifth floor, his style contributes to the image of Paris. The hotel Viator Paris, offers you a spacious lobby open to the living room, elegant and bright, where you can enjoy a relaxing time. Nestled in a comfortable chair, you will have the opportunity to view our newspapers, available in several languages, just as you can enjoy a business center space where a computer is available, with Wi-Fi free in the entire hotel. You will be seduced by the charm of typically Parisian hotel with attentive staff at your convenience, will offer the opportunity to spend an unforgettable stay in the capital. ... more less
- Reservation Options:
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- Also Known As:
- Viator Hotel Paris