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“Would not recommend. The hotel is looking great as such but nothing is working while the personnel keeps smiling at you” 2 of 5 stars
Review of Hotel Oceania Paris Porte de Versailles

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Hotel Oceania Paris Porte de Versailles
4.0 of 5 Hotel   |   52 Rue d'Oradour-sur-Glane | 15th Arr., 75015 Paris, France   |  
Hotel amenities
Ranked #351 of 1,794 Hotels in Paris
Certificate of Excellence 2014
1 review
“Would not recommend. The hotel is looking great as such but nothing is working while the personnel keeps smiling at you”
2 of 5 stars Reviewed 4 days ago NEW

The hotel is looking great as such but nothing is working while the personnel keeps smiling at you but does not move to solve anything.
The internet signal was extremely low. Spend 3 hours after my arrival back and forth with the engineer and he did not manage to solve anything. After that I left the hotel, asked to speak to the manager the next few days but apparently she/he was never there. Asked for a router to be installed and I was promised this would be taken care of twice but never happened.

Apart from that, it is a 4 starts hotel that is looking amazingly good as such but: air conditioning is not working, shower is leaking, the glass from the lamp on the side of the bed is falling. During my 4 days visit I consumed 3/4 of the small bottles of shampoo and cream and they left it like that, never changed it which doesn't bother me much but says a lot about the character of the management. There is an ironing room serving the entire hotel that only have 2 ironing boards out of which one is not working (and they are both very old and with low power).
In addition, when you book the room they ask for card details for booking and never say they actually cash that sum out of the account immediately.
The only positive things are the reasonable price and the swimming pool.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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998 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My fiancé and I traveled from Las Vegas to Paris and stayed three nights at the Hotel Oceania. We had such a lovely stay! A huge "thank you!" to David at the Front Desk for assisting with our check-in, directions, scheduling our transportation to the airport, and providing an awesome tube map; it was our lifeline through the city. In the chance there are multiple employees named David, he mentioned he was Portuguese. He was funny and friendly.

The daily breakfast was phenomenal! Fresh crepes, fresh fruits, several selections of cheese and meats, several options of beverages, etc. It was wonderful.

The indoor pool was an excellent feature as well. It was nice to take a swim after a long day of sight-seeing through the city.

Our room was very clean and modern. The bed was extremely comfortable. I liked the fact that the toilet was in its own room to provide privacy.

I would definitely recommend this hotel. It is a quick 3-5 minute walk to the tube station and the staff was friendly and kind. I cannot comment on the housekeeping service or bar staff and service, as we did not utilize these services.

Stayed March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 5 days ago
Dear Julie,

We would like to thank you for your detailed and honest review following your stay at Oceania Paris Porte de Versailles ****.

We appreciate your nice comment regarding our receptionist David and he was really pleased with your wonderful comment.

We are delighted that you enjoyed your time with us, and especially due to our breakfast, our wellness center and our rooms.

We appreciate your recommendation and look forward to give you friendly welcome back on a future visit.

Until then, we would assure you of our best attention at all times.
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel for a romantic weekend. The location is right at the edge of Paris, bordering the suburb Issy-les-Moulineaux. Though the hotel is just steps away from the metro station Porte de Versailles and tram stops Porte de Versaille or Porte d'Issy for easy access to the rest of Paris. Clean, good-sized rooms with a rainshower shower head. The beds are a bit firm but comfortable. Fast and free Wi-fi. The spa and pool are a nice oasis after a busy day of visiting Paris. There are mens' and womens' locker rooms with towels to make the process simple. The pool is big and features a jacuzzi area (not a hot tub, just bubbles). There is also access to a steam room/hammam and massages for an additional fee. The breakfast was varied and featured several types of bread and pastries as well as fresh fruit, yogurt, eggs, and meat products. Also, a nice choice of juices, coffees, and teas. Overall, a nice hotel for a moment of relaxation while in Paris.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 5 days ago
Dear Stephanie,

We would like to thank you for taking the time to write such a fantastic review for our hotel here on TripAdvisor. We are so delighted with your feedback!

It is good to know that you had a romantic stay and that you were so pleased with our facilities and services, including our pool, our breakfast and our rooms.

It was a pleasure to have served you. We look forward to welcoming you soon at Oceania **** Hotel.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairhaven, Massachusetts
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Have you ever been in a hotel room where the shower and sink are next to the bed? Not a separate area--only a glass wall. For people who may be there for business or just friends I'm not sure if you want to see another person showering in full view. The toilet was in a separate area the size of a small closet. Front desk personnel were not helpful when we asked for subway information--we were simply handed a map. With this our first time in Paris this was not the best "bienvenue". Not recommended.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 1 week ago
Dear Guest,

We would like to thank you for sharing your review following your recent visit at Oceania Paris Porte de Versailles ****.

First, I would like to apologize for the frustrations you experienced during your stay.

We often receive positive comments about our bathroom. However I understand that is not to everyone’s taste.

I was very disappointed to read your comments about the receptionist behaviour for which I would like to apologise. Be assured that I have already shared your comments with all our Front Desk team and we ensure you that we have already taken actions. Indeed, this is certainly not the image we would like to promote for our hotel and our destination.

We appreciate the time you have taken to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.

Looking forward to welcoming you back again.

Yours sincerely.

Juliette, Quality Manager
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San Francisco, California
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have to stay in this area, this is a good choice. Good value for money. Clean rooms. Nice breakfast. Very friendly and helpful staff. It is a small hotel and well located near the main road. It is close to the park if you like to jog.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 1 week ago
Dear Guest,

Thanks so much for your kind review.

We are so pleased that you really enjoyed your stay, and of course we'd be delighted to see you back here soon.

Best Regards.
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France
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 3 times, all great.

Rooms are modern, clean, beds are comfortable, showers are great. Beautiful pool and sauna. Service is great. The bar is lovely and makes great mojitos!! Location is good and surrounded by shops and restaurants. The hotel doesn't have a restaurant but is still very very good!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 1 week ago
Dear Guest,

We would like to thank you for staying 3 times at Oceania Paris Porte de Versailles, and for your wonderful review.

It is good to know that you had nice stays and that you were so pleased with our facilities and services.

Comments like yours are the best source of motivation.

It was a pleasure to have served you and we look forward to welcoming you soon.

Best Regards.
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Munich, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed with my daughter for 5 days in the hotel. It is a good starting point to all major sights (20 mins by metro), surrounding area is lively and clean, separate toilet, room tiny, but extensive, well stocked breakfast. Staff was friendly and helpful.



  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juliette L, Responsable relations clients at Hotel Oceania Paris Porte de Versailles, responded to this review, 1 week ago
Dear Guest,

Following your stay at the Oceania Paris Porte de Versailles ****, we would like to thank you for your review.

We appreciate your nice comment regarding our staff.

Looking forward to welcoming you again.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Oceania Paris Porte de Versailles

Address: 52 Rue d'Oradour-sur-Glane | 15th Arr., 75015 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Spa Hotel in Paris
#183 Family Hotel in Paris
#187 Luxury Hotel in Paris
#208 Business Hotel in Paris
#280 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Oceania Paris Porte de Versailles 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Oceania Paris
Oceania Hotel Paris
Hotel Oceania Paris

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