As frequent stayers within the Hyatt Hotel system / gold passport members...we are utterly appalled at the condition of the room (stained carpet, bathroom smells like sewer, door will barely close, A/C non-functioning) , poor service (no wash cloths, Sent to a restaurant with no English speakers) and Super expensive $900 Euros/ 4 nights. Glass of wine=22 euros!!!! Zero charm. Very disappointed. We are in Paris for a very special occasion and now, cannot wait to leave (&. Haven't even spent the night!)
HH Don't put your name & $$ on this hotel until it meets your standards. Very misleading to your customer base. We just came from London - HR - The Churchill where we had the most wonderful & attentive service, beautiful room and delicious food. Zero comparison.
Don't ruin your trip.
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel