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“Central location is a plus” 3 of 5 stars
Review of Hyatt Regency Paris Etoile

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Hyatt Regency Paris Etoile
4.0 of 5 Hotel   |   3, Place du General Keonig, 75017 Paris, France   |  
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Ranked #1,241 of 1,794 Hotels in Paris
New Delhi, India
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Central location is a plus”
3 of 5 stars Reviewed December 24, 2013

I stayed here for a conference in September 2013 and the main thing which I liked was the central location and proximity to Avenue des Champs-Élysées and other famous landmarks.

The bar on the terrace has a beautiful view of the Eiffel tower in the evening. The rooms are about average and the ambience, decor and lighting could be improved

The staff are very courteous and helpful.

Room Tip: Ask for the room with a view of the tower
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear MadhurKathuria,
Thank you very much for sharing the experiences of your recent stay with us. We truly appreciate your favourable review and endorsement of Hyatt Regency Paris Etoile, including the views, location and the service from our associates.
Regarding the decor, we will begin rejuvenating this property starting from next year in order to provide an unique Hyatt guest experience.

Once again we appreciate your feedback and sincerely hope to welcome you back to Hyatt Regency Paris Etoile in the near future.

Best regards,
Guest Relations Manager
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1,104 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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California
Top Contributor
88 reviews 88 reviews
32 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 23, 2013

My husband and I stayed here for few nights. We just got married less than a month ago and we thought going to Paris for our honeymoon will be the perfect getaway. As soon as we open the curtain, we saw the Eiffel Tower. It took my breath away. We can also see the Arc de Triumph from our room. As soon as it get dark, I just want to sit by the window and stare at my view. Close to some restaurants and shops. Concierge staff were all nice and friendly. Great job to all the bellman for being so quick and attentive.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear Lauren D,
Thank you for choosing Hyatt Regency Paris Etoile to celebrate your honeymoon. It was a pleasure to read the many compliments in your wonderful review. We were very happy to hear that you enjoyed the views over the city from the room. Hope you visit us for some vacation and explore more about the hotel and the city. Thank you again for your review and we hope to welcome you back very soon.

Best regards,
Guest Relations Manager
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San Francisco, California
Top Contributor
105 reviews 105 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed December 19, 2013

OK, i generally don't like to write bad reviews, but this was not a good visit. When your room has the wallpaper peeling off the walls, and rot in the bath, it's not a good visits, and there isn't any way around it. It is convenient to the M1 line, and that is definitely a plus. Internet speeds are in line with what you expect from a Hyatt. BUT-
The room was completely tapped out-i mean rent by the half hour tapped out. I asked for an iron and ironing board, and was told 'for security reasons' they have an 'ironing room'. Seriously(!?) i was in that room in the evenings with unfortunate other guests, ironing our clothes in a cramped little room-and as put out as the guys were, the women were drastically un-thrilled about this 'unique experience'. The staff was nice enough, the maids did there best, but this place needs an absolute, down to the marrow remodel, which apparently is 'underway'.

Room Tip: Well, the elevators are jammed with tour groups from China, so lower floors mean shorter time being...
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear Guest,
Thank you for staying with us at Hyatt Regency Paris Etoile and for providing your valuable feedback. First of all, we apologise for your disappointing experience. We have shared your comments with all of the relevant departments.
Recently rebranded as Hyatt Regency Paris Etoile, we will begin rejuvenating the property in order to provide our unique Hyatt guest experience. The projet will include renovation of the hotel's guestrooms and refurbishment of its public areas.
We hope that we may have the chance to regain your trust in a future visit.

Best Regards,
Guest Relations Manager
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 16, 2013

stayed here for 6 nations back in February this year. Great location for shopping and as a base for exploring the city we were 6 girls and despite being a more "business" orientated hotel they looked after us well. Clean rooms and decent sized bathrooms with good views. be warned though the Wifi is patchy and the drinks at the hotel are expensive!
We got a Groupon deal so was good value for money.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 19, 2013
Dear BritBash,

Thank you very much for your feedback on our hotel. We are pleased to read that you and your friends enjoyed your stay last February. The hotel is now rebranded as Hyatt Regency Paris Etoile and the twilight view of Paris from our Bar La Vue is always breathtaking.

We look forward to welcoming you back and providing you the unique Hyatt guest experience.

Merry Christmas and Happy New Year!
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Luxembourg
Top Contributor
104 reviews 104 reviews
57 hotel reviews
Reviews in 51 cities Reviews in 51 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed December 13, 2013

The attraction of this property is easy to understand. Now the Hyatt Regency Hotel sign towers over Paris, visible from almost any corner. However, they should have waited to sell the rooms until they have updated to the Hyatt Regency brand standard, which have, until now, for me personally, actually been the most premium sounding of the big names. It doesn't help that the room was a decent value for Paris, that the bathroom and the beds were quite ok, and that the manager had left a little explanatory note in the key card that the hotel WILL be renovated. The crumbling interior made the Hyatt experience quite disappointing.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 16, 2013
Dear Luxotraveller,

Thank you very much for your comments and your compliments regarding the bathroom and the bedding.

Now rebranded as Hyatt Regency Paris Etoile, we will begin rejuvenating the property in order to provide our unique Hyatt guest experience.

The projet will include renovation of the hotel's guestrooms and refurbishment of its public areas.

We would be more than happy to welcome you back.

Best regards,
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New Delhi, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2013

The hotel is very conveniently connected to the metro. We did not even have to go in the open to reach the metro station, it was all connected through subways. So even if it was raining, we were not stranded. Our room was on the business floor , they had a small lounge on that floor where one could walk in for a complimentary drink and cookies , at any time of the day.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 13, 2013
Dear Ritulall

Thank you for your feedback. Indeed, the metro is connected to the Hotel, no need to go out. The club Regency is a nice place to enjoy a drink with a beautiful view.

We hope that you enjoyed the cookies of our chief.

We look forward to welcome you back,

Best Regard,
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Poland
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 9, 2013

It was really designer's hotel in sixites or early seventies...now half renovated ( lower floors)/ half budget style (modern in 1970'es). Rooms facing ciry center with spectacular panorama as well as bar on the top floor.
Non renovated rooms are clean and well maintained I must admit. Excellent location ( proximity to metro Port Maillot and RER as well as direct airport CDG bus ). Walking distance to Etoile and Champs Elysees.
If the price is good as for Paris I would recommend but do not expect to be pumpered :-)

Room Tip: ask for renovated room or a room with city center view
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Responsable relations clients at Hyatt Regency Paris Etoile, responded to this review, December 12, 2013
Dear Customer,

Thank you for taking the time to write to trip advisor your feedback about Hyatt Regency Paris Etoile.
You are right, The location is great, near La Defense you can find the best Christmas market, and near Champs Elysées the most famous street in Paris.
We hope that you took a drink at Bar La Vue, the view is just magic

We will be more than happy to welcome you back

Best Regard,
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Additional Information about Hyatt Regency Paris Etoile

Address: 3, Place du General Keonig, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#384 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Official Description (provided by the hotel):
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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