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“Awesome!” 5 of 5 stars
Review of Mary's Hotel

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Mary's Hotel
2.0 of 5 Hotel   |   15, Rue de Malte, 75011 Paris, France (Bastille / Oberkampf)   |  
Hotel amenities
Ranked #1,338 of 1,792 Hotels in Paris
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome!”
5 of 5 stars Reviewed September 24, 2012

The most amasing hotel staff i've met! Hillarious Paul from the reception and the lovely owner Muhhamed! I've worked in hotels and resorts and i've stayed in 4-5* ones as well in small budget ones around the world and i can say for sure i will never forget them nor the hospitality they provide! Good english and spanish speekers in the reception, lovely room with big windows which they gave me out of their own reserves with a discount on arrival just because i was foolish enough not to check that there's two Mary's hotels in Paris which btw have nothing to do with one another apart from the name! They did everything that's possible to make me feel better and to resolve the mess i created. Im not gonna talk about any tiny flaws that every place has just because its not worth it, the whole experience is and i had an amazing one! I never, NEVER write reviews cause i find it waste of time but Cheering for those amazing people there is not! Im happy to have such an amazing memorie from Paris and from their hotel and when ever i would go back there i wouldn't even think about staying anywhere else!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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    123
    90
    47
    51
See reviews for
74
101
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed September 24, 2012

Horrible!! first they almost cancelled, by sending us an email in the middle of the night before our arrival, saying they made a mistake and that they won't have room for us then after they solved the problem, we went out and came back at night to find a matress full of bedbugs... spent the night on a chair. we left at 4am...They still charged us for the breakfast even if we didn't take it.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed September 4, 2012

Decided on a last minute weekend break to Paris. And this hotel offered a pretty good rate, considering it was last minute & the location is quite good. It is located at Oberkamapf which is a good base actually. You can navigate around on the metro very easily from there.

So the good thing is it was cheap for Paris. However, that's about it for the positives.

The staff didn't speak English, the room was tiny (which is ok, normal for paris), but the bed was badly made, the sheets were old, one of the towels they gave us had a hole in it. The toiletries provided were below par, for example soap was provided in a hand dispenser like you find in public toilets. That was all there was too - no shampoo.

All of this I can live with because as I say, it was a cheap price in a good location.

However, when you do a city break you want to have a good night's sleep. I didn't get that once over 3 nights. Firstly our bed, was two single beds pushed together. It didn't work at all. Secondly the hotel was the noisiest I have ever stayed in. Hardly slept over the three nights. TVs audible from down the corridor, voices from other rooms, doors banging etc.

On the Saturday morning I complained to the guy at reception, who did not want to know. Instead he called over another guest who was responsible for a group of school kids from Nigeria. She apologised profusely. But it was strange, a guest apologising to another guest and the hotel representative just washing their hands of it. There is a chance we got a particularly bad experience with all the kids staying there, but honestly the acoustics of the hotel make it a noisy, unsleepable place for a light sleeper.

Lift didn't work after something like 9pm. Ridiculous!

On a city break, a good night's sleep is more important in my opinion than other things like getting hole-less towels etc. I don't think you will get it in this place. I will avoid next time

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 25, 2012

I was staying in Paris on a tight budget for 2 nights, this hotel was a good location, close enough to everywhere I needed to visit/wanted to visit and a safe location. The staff were very helpful considering I arrived early for check in and needed a area to not only store my luggage but also work! - they accomodated me and also helped me alot during my stay!
The 'hotel' is more like a budget hotel/hostel but it was fine for what I needed, a cheap, safe but clean stay!

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 1, 2012

The hotel was dirty and things in the washroom fell apart. There were 3 of us and they gave us one small towel in total (to share?). There were stains and dust everywhere and we felt as though if we were going to be more dirty if we used the showers.

I would not recommend this place. You should probably pay the extra 10 euro somewhere else and get something clean.

Room Tip: I would avoid this place.
See more room tips
  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2012

This is a nice and affordable hotel in a great location in Paris - very nice neighborhood, close to sightseeing, cafes, restaurants, grocery stores, right by the metro.
The rooms are small and pretty dirty - stains on walls, furniture, dirt in corners, mold in the shower. The cleaners seem to be doing a very 'partial' job on cleaning.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, Ohio
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2012

This was a great budget hotel that was clean, accommodating, and closer to the city center than I expected. The area is nice, quite and charming. We stayed here while traveling through Europe. We normally stayed in Hostels, but this was decent enough price the split rooms for the 10 of us. We stayed in the two bed rooms that came with 1 queen and 1 single. The queen was big enough for two dudes to share no problem. The Bathrooms where clean as well.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mary's Hotel

Address: 15, Rue de Malte, 75011 Paris, France
Location: France > Ile-de-France > Paris > Bastille / Oberkampf , République
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #1,338 of 1,792 Hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mary's Hotel 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Marys Hotel Paris

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