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“Good hotel but over priced” 3 of 5 stars
Review of The Westin Paris - Vendome

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The Westin Paris - Vendome
4.0 of 5 Hotel   |   3 Rue De Castiglione, 75001 Paris, France (Louvre / Place Vendôme)   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #576 of 1,793 Hotels in Paris
NSW
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good hotel but over priced”
3 of 5 stars Reviewed June 27, 2013

The public areas of this hotel are really quite good but the standard rooms are equally average. Over-all at a price of 790 Euros per night for a standard room (on the back of the door in case you forget) the value is questionable. The rooms are quite small and all of our group seemed to experience leaking showers

Where this hotel comes into its own is it location - at the start of the Champs Eleesey, near the Lourve and many good Cafes surrounding it. This and its public areas and staff are the saving grace

The staff are excellent - particularly the Concierge group.

Room Tip: Internet in lobby is advertised as free and it is BUT it is extremely slow and drops out regularly
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abraham_foucherot, Assistant front office manager at The Westin Paris - Vendome, responded to this review, June 30, 2013
Dear Newcastlensw,

thank you for posting online about your recent stay with us.

I was sorry to learn you were disappointed by your allocated room, as well as inconveniences encountered with the shower in your bathroom. I would like to apologize for that and reassure you this was exceptional. We do have an ongoing maintenance program for all our rooms, and regret you did not see any evidence when at the hotel.

On a more positive note, thank you for the nice comments on our Concierges, as well as about our central location.

Dear Newcastlensw, I sincerely trust you will give us another try, in order for us to make you live a memorable experience next time!

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,260 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
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Luxembourg
Top Contributor
76 reviews 76 reviews
24 hotel reviews
Reviews in 42 cities Reviews in 42 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 27, 2013

Hubby travels a lot for work, so when a party in Paris came up, he had me use Westin fidelity points to book a fancier hotel than what we would normally use when paying for it ourselves. I did upgrade for an Eiffel Tower view. That said, the room was sort of crowded and ordinary. Mysterious stains on the chair (see photo). Nowhere near desk or bed to plug in phones/chargers.

Bed was comfy. Towels/Pillows/Toilet paper was plentiful. Shampoos, etc a bit stingy for two guests.

Daria at the front desk was DELIGHTFUL! Very professional and helpful.

Breakfast extremely over priced. We, and many other guests, opted to go out to a nearby cafe.

Location IS excellent.

I would not stay there again if I were paying full price. There are plenty of charming boutique hotels in Paris.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

Westin Vendome is perfectly located between Louvre & Place de la Concorde on Rue de Rivoli. The concierge were very helpful and secured great dinners at Guy Savoy/Jules Verne. Angelina Tearoom is around the corner and great breakfast place.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, Texas
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 24, 2013

It was a pretty good hotel we receive the best front desk service very good in room dinner the concierge was very attentive and efficient and the guys at door mmmm just fabulous we love the hotel great location for everything and they gave us a room with an Eiffel view The room was actually pretty small but the view was worth it.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 24, 2013

A lot has been written about this hotel, so here is my review,
The Starwood check in was excellent, the hotel was full, and changes of an upgrade slim, having said that we managed to get a good king room on the 2nd floor, the senr check in lady at the Starwood desk was exceptional.
The rooms are not big, the main draw back we found was the absence of coffee or tea making facility,s.
The location was the best, and I guess that is what you are paying for.
The breakfast price horrendous, but walk out of the hotel, turn left and turn left again there are a few places which serve a continental breakfast at a 1/3 of the price.
Dinner in the bar a good deal, if you do not wan,tot venture out.
Housekeeping very efficient, in short a good place to stay, if you are happy to spend the money

Room Tip: Travel in the off season
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abraham_foucherot, Assistant front office manager at The Westin Paris - Vendome, responded to this review, June 29, 2013
Dear HERMAN3,

thank you for taking the time to share with us about your recent experience.

I am glad to see you appreciated your allocated room, as well as the service performed by our teams, more particularly the SPG welcome desk and Housekeeping service.

Thank you for your feedback about tea and coffee facilities, as well as our breakfas offer, which I will share with our Food & Beverage Director.

With this said dear HERMAN3, I trust we will have the pleasure to welcome you back with us in a near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethany, Connecticut
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed here for the past four days and we found that if you have an outside room on the building you get every noise the building makes. We faced a small side street and the garbage truck would wake us up and if there was a party all the delivery trucks would pickup. The doors to the rooms are like dungeon doors,when closed they slam shut making a noise that would wake everyone up. This hotel should work on sound proofing it rooms. The sound of smashing glass all night is not what we paid for.

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abraham_foucherot, Assistant front office manager at The Westin Paris - Vendome, responded to this review, June 29, 2013
Dear Parme1,

Thank you for taking the time to share your review online.

I was sorry to learn you could not fully appreciate your stay, mainly due to the noise around your room. This is certainly not the impression we want to leave on our guests, and would like to offer my sincere apologies for the inconveniences encountered. I regret we did not have a chance to meet, as we would have been able to switch for a quieter room.

With this said dear Parme1, I thank you for your constructive feedback and would like to reassure you we are working on improving our sound insulation.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 23, 2013

While traveling with my wife and three children we determined we should use our SPG points and reserve two connecting rooms, which we did. However, upon our 11pm checkin we were informed that our rooms were not connected, actually they were not even adjoining, which was very frustrating as I had called twice to make sure our once in a lifetime trip would go as planned and the rooms would be connecting. The checkin desk apologized and promised to make it right but could do nothing for the first night! On the second day they moved all of our stuff to the correct rooms. We also received free breakfast for the duration of our stay and a few nice gifts for the kids. Finally, the staff really went above and beyond in making sure everything was fine and we were enjoying our stay despite the difficult start.
We really enjoyed the location as we loved entering the park across the street. We also made great use of the map and appreciated that we could walk to almost anyplace we needed to (FYI, we like to walk). I mentioned the service, which was outstanding, and the location, also enjoyed the dinning areas and the food & drink. Turned out to be our favorite stop on our European vacation!

Room Tip: Confirm your room directly with the hotel and get a name of the individual who confirms.
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Paris - Vendome

Address: 3 Rue De Castiglione, 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Place Vendôme
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#48 Spa Hotel in Paris
#259 Luxury Hotel in Paris
#326 Family Hotel in Paris
#397 Business Hotel in Paris
#424 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Paris - Vendome 4*
Number of rooms: 440
Official Description (provided by the hotel):
Welcome to the Westin Paris. Overlooking the Tuileries Gardens and the Eiffel Tower, The Westin Paris is an idyllic retreat in the midst of the invigorating French capital. Savour the flavours of the City of Lights at le First, restaurant boudoir paris, which gives you a taste of the contemporary. Our Spa, a place to relax, revive and experience complete renewal, the first Six Senses in Paris – Six Senses at rue de Castiglione. ... more   less 
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Also Known As:
The Westin Paris - Vendome Hotel Paris
Westin Paris
Paris Westin
Westin Hotel Paris

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