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“Great location and convenience” 4 of 5 stars
Review of Adagio Access Paris Tour Eiffel Saint Charles

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Adagio Access Paris Tour Eiffel Saint Charles
3.0 of 5 Hotel   |   43 rue Saint Charles | 15th Arr., 75015 Paris, France (Formerly Citea Tour Eiffel) (Montparnasse)   |  
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Ranked #1,272 of 1,794 hotels in Paris
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131 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2011

The hotel is near the Eiffel tower, not far from a metro, but in a residential street. The room had a balcony and faced a quiet garden. Furniture was adequate, but a it run down. The kitchenette is a big plus. Another big plus is the free internet connection, which functioned excellently. Staff was very friendly, the only drawback was that the reception is closed for two hours at noon in the weekend. Altogether very good value for the money.

Room Tip: If you are not alone, the smallest unit may be a bit cramped: although the bed is very wide, there i...
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 28, 2011

To start with the positive, Location is very convenient as others have stated. Size of the rooms are very good for Paris standards and all have outside space (either a balcony or terrace) Great in the summer with a glass of wine and a view of the Eiffel tower
now the negative: the rooms (and we stayed in 5 different ones) ALL need major work, we're talking ugly big stains on the carpets, chairs that have ripped covers (in one of the rooms out of 4 chairs only one was relatively ok with just a side rip!!!)
The sofa beds in some of the studio rooms have a very thin and old mattress that left for a very very uncomfortable nights sleep, very noisy and badly insulated from traffic noise, Most of the doors and windows don't close very well which makes it drafty - hate to imagine staying here in winter

The service:hm..... well they are friendly and they do speak English which is rare in paris hotels of this standard but........ you do feel that they are doing you a HUGE favour by letting you stay in their rooms, and I overheard them giving the price over the phone in French (I think they did not realise I speak fluent french) which was hugely reduced to the rate we were offered as foreigners, (they charged the repeat client the guy was speaking on the phone with 85 Euro!!!) Anyhow if that is the hotel policy then I suggest they do not do reservations at the front desk at the same time as they have clients checking in.

The rooms were badly cleaned and the rubbish was never removed ( we later discovered in fact there is a note in the room asking you to take your own rubbish out, even in other Apart-hotels we've stayed in we have never had to do that!!)
In the weekend the place is like a ghost town you have a very nice front desk guy who unfortunately only works in the weekend for a couple of hours in the morning but at other times the front entrance is closed and there is NO ONE to ask or speak to for help, which is a bit worrying as they have a note on the lift saying no more than 2 people (even though the lift says up to 400KG) it made us wonder what happens if the lift gets stuck in the weekend when the hotel is closed and there are no staff??? so we always took the stairs, or worst if there is a fire???
Overall bad service, bad quality, cleaning leaves a lot to be desired (had stained sheets in most beds - I guess they were washed but the stains stayed, and threadbare towels they really should invest in new linens)

Stay here if you want a big room (i assume coming to paris staying indoors is not really a priority) or if you need to stay in the area otherwise we highly suggest you find somewhere else until this hotel cleans up it's act and realises it's not still so great as perhaps it once was. we will not be coming back and would not recommend it to our friends

  • Stayed May 2011, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 21, 2011

Well situated hotel, very close to metro and local shops, restaurants etc, and easy walking distance to Eiffel Tower, which was a joy to see from the balcony of the room, especially when lit at night. All the staff we saw were friendly and helpful. However, it was not a bed in the room but a bed settee, with more humps and bumps than a camel in the desert - not helpful for a bad back and this stops this hotel from being good value for money! This really should be made clear in hotel information, but is silly anyway as who sits in a hotel room when in Paris, so unlikely to ever be folded back into a settee. As other reviewers say really good to have microwave and cooking facilities, but all cutlery there except teaspoons - little things like this should be checked between guests. There was a shower over the bath, but again no proper fitting so getting it to aim at anything other than over your head on the wall or ceiling was virtually impossible so had to hold in by hand in the end. Also very concerned to return after long day and evening out to find patio door to balcony left open by cleaners - which as we didn't get back until nearly 10.00pm meant a very cold room - it is October! Luckily everything seemed untouched but Concierge on desk very apologetic when advised in morning. A few small changes and a bit more care could make this hotel so much better

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Jose, California
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 13, 2011

Stayed here last week for two days. Kinda close to metro (not too close). It was comfortable. It has microwave which was a big plus considering we ate food and saved some $$. One of the biggest negative(s) in this place is we arrived around 1 PM sunday to find the hotel is closed until 2 PM (from 12PM). There is no place to sit or relax and since we had luggages we have to sit in the near by interesection for about a hour and come back. Another funny thing happen is when we asked about the breakfast on the second day whether it is complimentary, the manager said yes. When we were checking out, we were charged for that (15E for 2), manager said yes, it is complimentary but it is not free.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 18, 2011

My family and I spent Christmas 2010 at the Citea Tour Eiffel in Paris. We got the one-bedroom apartment with terrace view to the Eiffel Tower, what was great. We could cook our Christmas meal there and despite some minor problems of maintenance I would go back again. Location is very good, the price is fair and the place is very comfortable for accommodating a family.

Room Tip: ask for a room with a view
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  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greece
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 21, 2011

We book the hotel after the photos and some reviews of it. It was a very nice,clean and comfortable Hotel, with everything you need inside the Room to enjoy a beautiful holiday in Paris.You can even cook inside the room, store your things in the fridge or enjoy the coffee at the Balkon.It was very near to a bus station and also to a Metro station.Around the area we find many places to eat nice and there was also a Supermarket around.Also there was many Bakerys around,The Service at the Hotel,perfect,they clean everyday the room,everything was special-even the bed (it was a sofa bed) if you sleep otherwise, its very comfortable (we try first to sleep at the "normal" side but it was uncomfortable)

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Adagio Access Paris Tour Eiffel Saint Charles

Address: 43 rue Saint Charles | 15th Arr., 75015 Paris, France (Formerly Citea Tour Eiffel)
Location: France > Ile-de-France > Paris > Montparnasse
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #1,272 of 1,794 hotels in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Adagio Access Paris Tour Eiffel Saint Charles 3*
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Also Known As:
Adagio Access Paris Tour Eiffel Saint Charles Hotel Paris
Citea Tour Eiffel Paris
Citea Tour Eiffel Hotel Paris

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