We had tried to get reservations at this hotel several times over the years and finally managed to get reservations for a five day stay in December.
The Rue Cler area was a bit of a disappointment. We have been to Paris many times and thought this neighborhood did not compare well with the Marais or the St. Germaine-des-Pres or even the Grands Boulevards areas. The restaurants near the hotel are pricey and touristy. We did have some fabulous meals, but at very high prices...like fifty or sixty euros per person.
The nearby attractions are the Eiffel Tower and Invalides, both of which are definitely places that are on the top of most people's wish list, but it would not be necessary to stay in the Rue Cler in order to visit them. Everything else one would want to visit, like the Louvre, the Musee D'Orsay, Notre Dame, Montmartre takes a metro trip and the nearest metro stop is not right outside this hotel.
The hotel itself is beautiful. Our room was very pretty and convenient with a good-sized closet, safe and all the amenities expected at this price.
We were extremely disappointed in the staff. My husband was nursing a bad knee throughout our trip and for six weeks at every single hotel or gite it was easy to get a bag of ice at night so he could elevate his leg and treat the soreness. Not at the Hotel Champs de Mars! The first night, the owner did send up a bowl of ice in the elevator when we requested it. We made it clear we would need ice every night. After the first night, the staff could not be bothered. One fellow finally dragged himself off his seat to look in the kitchen for the ice. He came back to report there were only three ice cubes and just shrugged when we asked if he could make more ice. So, no ice for the rest of our stay.
Checking out was one of the worst travel nightmares we have ever experienced in France. No, make that the worst. We came downstairs and immediately, Madame grabbed my arm and asked me to write a good review for her on TA. I was nonplussed, but said I would certainly mention how nice the room was.
Then we descended into the twilight zone. Madame was unable to properly run our credit card to process our final payment. We have used this same card for nine trips to Europe over the years, in tiny bed and breakfasts in the countryside and big hotels...with no problems. She just kept saying over and over again, "Your card is no good! No good!" She finally let us use the hotel phone, located in a tiny closet off the lobby to call our bank. Our bank representative reported that not only did we have a huge amount of available credit, but that there had been no attempt to charge our card by this hotel. I reported this to Madame. She called her bank again and had a FORTY-FIVE minute conversation with her bank only to report that, "No, your card is no good! No credit available!" Back I went to call our bank. Once again, there had been no attempt to charge our card. Finally after almost two hours, my husband hustled to the nearest ATM, drew out our daily maximum from both our travel accounts and we paid the bill in cash.
To say we were livid is a huge understatement. Madame and her repeated incorrrect attempts to charge our card, succeeded in locking it up for twenty-four hours. That plus the fact that we now had very little cash, meant we had a very cheap dinner that night.
What really upset us was that she obviously did not have a clue as to how to charge an American card, but that she also would not listen to our suggestions as to how to find out how to do it!
So, despite the nice decor and comfortable bed, this is one hotel we will never stay in again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.