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“The most terrible place to stay!” 1 of 5 stars
Review of Pavillon Villiers Etoile

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Pavillon Villiers Etoile
3.0 of 5 Hotel   |   6 rue Lebouteux, 75017 Paris, France (Batignolles-Monceau)   |  
Hotel amenities
Ranked #1,245 of 1,793 Hotels in Paris
Moscow, Moscow City, Russia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“The most terrible place to stay!”
1 of 5 stars Reviewed June 2, 2013

It was awful in everything: service, comfort, breakfast, wi-fi and even hot water! The stuff is rude and not helpful at all, there was not hot water for 4 mornings out of 6 which I stayed there! Terribly dirty rooms and the hotel - sorry, I can't call this place "the Hotel"-it's a low-grade inn!

Room Tip: Never choose this place for any kind of trip!
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    32
    93
    89
    52
    51
See reviews for
33
143
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Plymouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2013

I stayed here with my sister and mother in May 2013, and we were really pleased with this hotel.

The room was a reasonable size, with an en-suite with a fab shower and a built-in hairdryer. There was also a safe, heater and minibar in the room, along with a desk, wardrobe and luggage stand. The only thing this hotel is missing is in-room tea and coffee making facilities, as my sister and I are true Blighty girls and were really missing our tea by the end of the stay! We were overlooking the courtyard and the hotel was generally quiet, which considering we stayed over a weekend, was a welcome surprise. Even though our room was right next to the lift, there was hardly any noise during the night, so we had a nice restful stay. There's WIFI in the lobby, and you can also pay to have it in your room.

We only had breakfast here once, but it was fine. There was a selection of sweet pastries and bread, jam, honey, cheese, ham, cereal, yoghurt, juice and tea / coffee, which at the time of our stay (May 2013) was 8.50 Euros (or thereabouts). It's served from 07:00 - 10:00 so should suit early and late risers. There's also room service, which is fairly pricey, as you might expect. A note to anyone staying in Paris - on checkout, you'll need to pay City Tax, which is around 1,30 Euros per person per night, and isn't included in your hotel booking payment.

The staff were fantastic - really friendly and helpful, and while we were there, they were helping
visitors with all sorts of hotel and tourist information in a variety of languages. They kindly ordered us a taxi, and stored our bags for a few hours after checkout.

I read some mixed reviews of this hotel, but I have to say that we were really pleased with all aspects of our stay here. Let's face it, if this hotel has come up in your search results, it's because you're on a budget. So yes, the decor is a little faded and tattered in places, but the sheets and towels were changed daily, and everything was clean, and functioned perfectly well.
The location is fantastic - really close to the Metro, and just around the corner from a lovely street market, and tons of bistros, restaurants and cafes offering all different types of cuisines. If you're doing Paris on a budget and want a nice, friendly hotel with an en-suite, and close to plenty of amenities, you could do a lot worse than this.

Room Tip: One overlooking the courtyard should be fine, as you're off the main street.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2013

Stayed at this hotel for 7 nights. I don't ask for much from my hotel stays, since I really use them more for showering and sleeping as most of my time is spent on exploring the city.
One thing I was wondering before I stayed at hotel was whether or not they had a clothing iron. For anyone else who likes to explore Paris with nicely ironed clothes, make sure you bring a traveling iron, since hotel does not provide one.

First the good. The staff was really great...friendly and helpful. I did not see any bugs or rats which is always good. Room was decent size and very clean, with fresh linens. Great location, with a very short walk to the metro and plenty of stores, markets, boulangeries, and a couple of Monoprix (supermarket and mini-Target-like store) down the street.

Now the bad....out of the 7 nights, we probably got 3 nights of a good, hot shower. The rest of the nights we had to take very cold showers. When asked about this, the person at the front desk said that it can happen when they are fully booked, but would look into it. Also, if you notice the pictures I posted of the bathroom, there wasn't a shower door or curtain, therefore, the water would spill out onto the bathroom floor. Not sure what the shower set-up is like in other rooms.
Now from the shower to the internet. Based on what other guests said, it is possible to get internet in your room if you're on the first floor of the first building. Since I was in the second floor, I didn't get good wifi, but didn't mind walking down to the lobby....if only their wifi was working. Well, it worked about 4 of the 7 nights we were there. The other times, I had to walk around the corner to their sister hotel to use their internet.

If it wasn't for these two issues, I really could have given the hotel a really good review, but couldn't. This is by no means a five star hotel. If not having hot water or in-room wifi is not that big of a deal, then by all means, enjoy your stay.
One last thing....if you like to wind down after a long day exploring beautiful Paris by watching some TV, there's only french-speaking channels. Probably best to bring movies with you if you don't speak the language fluently....and try not to download movies from iTunes or Amazon, as the internet is super-slow, and can take a whole day for downloads.

Room Tip: If possible, try requesting a room in the first building (where lobby is), in the first floor for go...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 13, 2013

The good:
- Close to a metro station, like 5-7 minute walk.
- Close to shopping areas (groceries, supermarket, shops...etc).
- Bathroom was clean.
- Free in-room WiFi although they claimed it is for a fee. (YMMV)

The bad:
- Elevator was down one time and we had to go through the VERY narrow suffocating stairs.
- Room is tiny also was a double one.
- Beds are uncomfortable.

Overall: Moderate to good place.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 21, 2013

I stayed in this hotel with my 18 year old daughter for 5 nights. The hotel staff was incredibly helpful and attentive. The room was very clean and spacious, the bathroom was spacious and even had a tub. The hotel is located very close to the Villiers Metro Station, it is like a 3 or 4 minutes walk and you pass through these gorgeous little streets which have a market everyday, they place fresh fruits and veggies on the streets. Bakeries and freshly baked goods are available just around the corner. There is this great restaurant just one block away called The Village with amazing food and good prices! The hotel staff was very helpful and we felt very safe walking in the area when coming back at night. We enjoyed Paris so much and coming back to a nice hotel and a clean and comfy bed was a plus! And the price is really affordable so it is a great value for your money!!

Room Tip: Chose a room on the first building, where the reception is.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2013

Dirty cold room without any blanket. The shell, shower, toilet- everything was with yellow spots. Some questionable stains were on sheets too. Awful. Even if you should stay only one night. Sleeping is not possible because of noise. It is situated in 10 minutes from subway, and you need to go through dark narrow streets

  • Stayed April 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

We stayed with our 2 children in the family room, 2 separate rooms with a connecting corridor which suited us well. Agree with other reviews excellent location really lovely surrounding markets, friendly staff and great value for money.

We left behind our daughters( 3) favorite toy and the hotel very kindly sent it back, much to her joy! Highly recommended

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavillon Villiers Etoile

Address: 6 rue Lebouteux, 75017 Paris, France
Location: France > Ile-de-France > Paris > Batignolles-Monceau
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #1,245 of 1,793 Hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pavillon Villiers Etoile 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Pavillon Villiers Etoile Paris

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