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Residence Unic Saint Germain: Traveler Reviews


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Traveler Reviews

53% Do not recommend
3.0 of 5 stars 34 reviews
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Horrible Experience!!!

Residence Unic Saint Germain

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1 of 5 stars
aimiable 1 contribution
Atlanta, GA
Nov 14, 2006 | Trip type: Family
11/12 found this review helpful

I am writing to let you know about a horrible experience that the seven of us had at the Hotel Unic Renoir in Paris, France. We reserved our booking through Hotels.com. We checked in on Friday, September 15, 2006. The staff seemed pleasant and the rooms were very small, but clean. One clerk in particular, was very friendly and offered several times to schedule a taxi pick-up for the seven of us on the morning of September 18 when we were leaving. He said that we should pay him 49 euros and give the taxi driver no more than 70 euros. We thanked him repeatedly and explained that we already had arrangements secured with the same taxi driver that had picked us up from the airport. On the morning of September 18, 2006 we were scheduled to leave the hotel at 6:15am. The clerk knew this. The taxi driver arrived on time to take us to the airport and as we attempted to check out that morning we came into the lobby to drop off our room cards and Murdot told us that we could not leave until we paid the taxes for the three rooms we had stayed in. I explained to him that we had booked through Hotels.com and that we had already paid the taxes and were paid in full. He became irate, started screaming, and demanded that we pay him cash before allowing us to leave. He also claimed that my parent’s room had several charges for beverages that were taken out of the room refrigerator. My mother actually went back up to the room and brought down all the items in the fridge to show that they were all still there and told him that they had not taken any on any of the previous days. The clerk refused to accept this and locked the doors to the hotel and would not allow us to leave until we paid him cash. He knew that we were on a schedule and that the taxi was waiting to take all seven of us to the airport and used this to extort money from us. I was able to reach a representative from hotels.com once I was in the taxi. I explained what had just happened and the representative placed me on hold so he could contact the hotel directly. The clerk answered and pretended that he did not speak enough English to understand what the Hotels.com agent was saying to him. Oddly enough, the clerk spoke perfect English while we were staying at the Hotel Unic Renoir. It was a horrifying experience. We are decent, honest people. I have never felt so manipulated and extorted in my life. It left all of us with a horrible feeling about France and a negative final imprint about our trip there. When we arrived back in the states, I contacted Hotels.com and told us that they would credit our account for the cash that was paid out to the clerk. We appreciated this.

  • Liked — There were several cafes within walking distance, but that is the case everywhere in Paris.
  • Disliked — They locked us in as we tried to check out until we paid them cash.
  • Tips/Secrets: — Stay away from this hotel.
  • My ratings for this hotel
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay September 2006
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since November 14, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $296 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Little Hotel

Residence Unic Saint Germain

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4 of 5 stars
sjmacdee 33 contributions
Baltimore
Oct 4, 2006 | Trip type: Couples
3/4 found this review helpful

This is a truly unique hotel. Each room is really a small, two level townhouse. The furnishings were adequet, nothing to rave about, but the staff was above and beyond. They helped plan each day for us, made the reservations and picked great restaurants that didn't cost an arm and a leg.

The location was great, too. Right in the heart of Montparnase, steps from the Metro and lots of the best restaurants in Paris. Also, none of the tourist crowd seems to make it this far from the Siene. It is also known to locals as the best place in Paris for crepes.

You are just minutes from everywhere on the metro, buy a day long or week long pass, it makes life a lot easier. It is just a few blocks from the Latin Quarter, if that's your thing.

If you're looking for a true Paris experience, not the usual tourist thing, this is a great place for it.

  • Liked — The staff
  • Disliked — The furnishings
  • Tips/Secrets: — Have someone explain how to use the Metro and RER, it's easy but requires a few minutes to understand
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since October 04, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $296 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
You get what you pay for...have appropriate expectations.

Residence Unic Saint Germain

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3 of 5 stars
200daytraveler 1 contribution
Los Angeles
Sep 7, 2006 | Trip type: Business, Solo travel
3/3 found this review helpful

Look...you get what you pay for. I have stayed at 600 euro, 400, 200 euro hotels and this one at 119. Believe me, for 119 euro, it's worth it. The location is very convenient to the Latin Quarter and the rooms are located back from the street, so it's relatively quiet. The staff was helpful.

Yes, the rooms could use a refurb. There were marks on the wall where people had banged their suitcase, etc. However, the bed was nice, the linens clean and the bathroom good size. I don't know if previous reviewers were expecting the Crillion but it's apples and oranges. My rating of 'average' is for the <200 euro price range for paris hotels.

This is not a 'luxury' hotel - so don't compare it to one. However, if you're looking for a very reasonably priced room, this is a good choice.

  • Liked — price and value
  • Disliked — rooms need refurb
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since September 07, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $296 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellent Property - perfect for families

Residence Unic Saint Germain

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4 of 5 stars
sixcraigs 2 contributions
edinburgh
Feb 20, 2006
3/4 found this review helpful

I was concerned that the accommodation would be as dire as suggested in some of the reviews but I was very pleasantly surprised. We had fantastic rooms; just as pictured on the web site. They were extremely clean and far better than any hotel I have stayed in in Paris.

I don't quite understand why there are so many bad reviews of the Residence accommodation and, particularly given the price, it was exceptional for a city centre property.

The location was ideal and full of classic Paris charm - great bistros and excellent access to all the sites. I wouldn't hestitate to stay here again and would happily recommend it, especially to families with children.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay February 2006
  • Member since May 10, 2005
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $296 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not what we expected

Residence Unic Saint Germain

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2 of 5 stars
Swedetraveller 2 contributions
Stockholm,Sweden
Oct 16, 2005
4/4 found this review helpful

This was not what we expected from a 4 star hotel. The rooms (we had 2 rooms, 1 for the children) were small and dark. In one of the rooms we had problems with the lights and the shower hose that was leaking water. The interior did not feel up to date.
We never used the kichenette because it was locked and we would not liked to have a meal or a coffe in the rooms anyway.
One good thing was that the location of the hotel was quiet and undisturbed.
We will definitely choose another hotel next time we visit Paris!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay October 2005
  • Member since October 14, 2005
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $296 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Residence Unic Saint Germain Also Known As

Address: 56 rue du Montparnasse, Paris 75014, France