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“Terrible Hotel” 1 of 5 stars
Review of Hotel de la Paix Paris

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Hotel de la Paix Paris
3.0 of 5 Hotel   |   43 rue Duranton | 15 Arr., 75015 Paris, France   |  
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Hotel amenities
Ranked #975 of 1,793 Hotels in Paris
Adelaide, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Terrible Hotel”
1 of 5 stars Reviewed November 18, 2013

We stayed at this hotel for 5 nights in october and on the 3rd day returned to our room to notice that an item from our luggage was missing. We immediately reported this to the guy behind the desk who said he would need to speak to the manager about the incident. We heard nothing further until i asked about it on check out. All of a sudden the guy who i had spoken to a couple of times during the stay could not speak english and showed no interest or concern. You also have to hand you key into the front desk as you leave each morning and to get your key when you return simply quote your room number often to a staff member you had not seen before so security = zero!!!

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaquesparis, Gérant at Hotel de la Paix Paris, responded to this review, November 22, 2013
Dear
I have received your request and i am very sorry that you have had some problem during your stay in our hotel.
Customers safety is very important for us, this is why, we always ask for the key to have a contact with our guests and know them better and specially if something happen we will know the clients who are not present .
for the change of the personal at the reception it’s normal because they must do a number of time fixed by law therefore we are obliged to comply with the labor law. we reassure you that it's been several years that they works here
you inform us too , that you have lost something or any item is missing in your luggage, we need more information to make our investigations
thank you for your comment it always helps us to better serve our customers
The manager
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159 reviews from our community

Traveler rating
    28
    84
    31
    10
    6
See reviews for
42
68
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Warsaw, Poland
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 29, 2013

Good located hotel with resonable prices as for Paris of course. Triple room was very small, bathroom hardly better. Car parking was extremely hard to find although I got a map from the staff. Resonable breakfast for a good price. Easy access to metro station and many restuarants on Convention Avenue close by. Aircondition although present was not working. Noise from the street.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, Colorado, United States
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed here for four nights in the middle July and were pleased that this hotel was clean, and air conditioned! The staff members were all so friendly and helpful and there is someone available at the front desk 24 hours a day! It's a bit out of the way of the touristy attractions, but the metro is close by and makes for easy transport to everything you'd need! I highly recommend this hotel to anyone who wants to experience the quieter side of Paris!

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warm Springs, Georgia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2013

Offers a small breakfast buffet for additional charge. Rooms clean and adequate. Quiet area. On Bus route for area sightseeing, especially Eiffel Tower. Many excellent sidewalk restaurants within walking distance.

Room Tip: Most all rooms upstairs accessible by lift or stairs.
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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reception43, Responsable réception at Hotel de la Paix Paris, responded to this review, August 31, 2013
Thank you very much for your comments!!

see you soon next year maybe

regards

The reception
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Indaiatuba, SP
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2013

This is a small hotel, but the room is clean and comfortable.The host are friendly and the price is fair. It is not near to Eiffel tower, but is possbile to walk until there and apreciate the Paris routine! There are many place around the hotel to meet, good cafes and stores!

Room Tip: Standard room is good!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reception43, Responsable réception at Hotel de la Paix Paris, responded to this review, August 31, 2013
hola!! hello!! bonjour!!

Thank you very much for your time, we are happy to know that you had a nice staying !

regards

the reception
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D
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2013

Lovely hotel, small but perfectly formed. Clean and well presented, lovely little room in a quite and very safe and friendly area. Good transport links to the centre, we walked in on the last day, it only took 30 minutes if you fancy exploring. Great value, exactly what we were looking for.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reception43, Responsable réception at Hotel de la Paix Paris, responded to this review, August 3, 2013
HELLO!

Thank you very much for your comments, we try always to do our best for our customers, your comments held us to improve our daily work,

see you soon maybe!

Regards,

The reception desk

Mlle Garcia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013 via mobile

Great reception, very helpful with local recommendations, language help (spoke English very well and helped us learn some simple French phrases), the room was kind of small for 3 people but it was in a very good neighborhood, metro and bus stations close by, felt very safe, quiet, local and overall a wonderful stay.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reception43, Responsable réception at Hotel de la Paix Paris, responded to this review, August 3, 2013
Bonjour,

thank you very much for your comments , we are very pleased that your staying was confortable and nice, see you very soon maybe for your next adventure in Paris,

Regards

The reception desk

Mlle Garcia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de la Paix Paris

Address: 43 rue Duranton | 15 Arr., 75015 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #975 of 1,793 Hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel de la Paix Paris 3*
Number of rooms: 37
Official Description (provided by the hotel):
L'Hôtel de la Paix est un bel immeuble typiquement parisien en pierre de taille, qui a été entièrement rénové il y a 2 ans.Vous trouverez une grande chminée à la réception et une superbe salle de petit déjeuner avec son patio.Parking public à 2mn et petit animaux autorisés.Notre équipe de réception vous accueillera 24h/24h en français, anglais et espagnol. Ils vous conseillerons pour des activités dans le quartier ou sur Paris. ... more   less 
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