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“Very disappointing” 2 of 5 stars
Review of Volney Opera Hotel

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Volney Opera Hotel
3.0 of 5 Hotel   |   11 rue Volney, 75002 Paris, France (Opéra)   |  
Hotel website
Hotel amenities
Special Price
€10 off room rate
Ranked #535 of 1,793 Hotels in Paris
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very disappointing”
2 of 5 stars Reviewed May 14, 2012

The only hotel I've ever stayed at in Paris in that didn't provide breakfast in the bedrooms. No tea/coffee making facilities either. Basin tap was falling out of its socket.

Paid extra for a "courtyard" room. Turned out to be right on the base of a light well, a few feet from the opposite wall.

Asked for a boiled egg in the basement dining room, it was brought almost raw and rolling around on a plate. Had to ask for an eggcup. Asked for an extra pillow in the room, was told there wasn't one.

Will not be going back.

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  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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143 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 12, 2012 via mobile

We were supposed to stay at this hotel for 4 nights. We checked in around 1am and entered the worst hotel room I have ever been in. The room smelled like stale cigarettes and the paint was peeling all over the room. The bathroom was so dirty- there was hair all around the sink, standing water in the sink due to a plugged drian and black smudges everywhere. The carpet was filthy and I was scared to put my bare feet on it. Our room was surrounded by an office building so when you opened the window (the only way to cool the room down) you were staring into someone's office. There is no safe in the room and the hotel requires that you leave your room key at the front desk when you leave. I don't like not being able to secure things like my cell phone and iPad.

The only good aspect of the hotel was the front desk staff. Both the man who checked us in and the woman who checked us out 8 hours later were very helpful.

If you can stay somewhere else in Paris- DO IT.

Stayed May 2012, traveled as a couple
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Additional Information about Volney Opera Hotel

Address: 11 rue Volney, 75002 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Opéra
Hotel Style:
#332 Business Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Volney Opera Hotel 3*
Number of rooms: 29
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Also Known As:
Hotel Volney Opera

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