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“Nice Updated Hotel” 5 of 5 stars
Review of Hotel Timhotel Opera Grands Magasins

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Hotel Timhotel Opera Grands Magasins
4.0 of 5 Hotel   |   35 Rue La Bruyere | 9th Arr., 75009 Paris, France   |  
Hotel amenities
Ranked #239 of 1,793 Hotels in Paris
Yona, Mariana Islands
2 reviews
5 helpful votes 5 helpful votes
“Nice Updated Hotel”
5 of 5 stars Reviewed April 12, 2014

Great updated hotel, nice location for the price, walking distance to the metro- St Georges, also very close to Montmartre district and Moulin Rouge. Clean modern facilities, friendly, helpful staff. The rooms are not big (like all in Paris I hear), but perfect for a couple, especially if you'll be out all day sight seeing. Nice to have a little supermarket next door to buy small supplies like water and fruits, yogurt. Also several restaurants and bakery nearby. Overall happy with the choice of staying there :)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, May 29, 2014
Dear Sir, Madam (TravelingRN671),

We thank you for taking the time to post this nice comment regarding your stay in our hotel.
It is with great pleasure that we receive the expression of your satisfaction. The satisfaction of our guests is the greatest reward for our team, who works every day to bring you the highest quality of service possible, as well as the best value for money.

Situated in the 9th district, Montmartre / Sacré Coeur area is approximately 20 minutes walk from the hotel and Moulin Rouge is 5 to 10 minutes walk. We are also in an area full of Theatre if you want to experience French comedies or drama. As you said there is a night drug store to buy fruits, vegetables, drinks or food. As well for breakfast if you prefer having it outside there is some nice bakery or brasseries nearby which we will be pleased to recommend.

All in all we are very pleased to read that you are happy with your choice of staying with us and are looking forward to welcoming you again if you are coming back to Paris one day.

Please accept, Madam, Sir (TravelingRN671), our warmest greetings.
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82 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Halifax, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2014

This was one of the cleanest hotels I've ever stayed at. Very comfortable and close to the train stations if you plan on continuing your travels. The location was great as it was somewhat off the beaten path but close enough to walk to the main attractions. Bed was super comfortable, bathroom was luxury, and the overall atmosphere was great. The staff were also very helpful (and spoke very good English) and friendly.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, April 8, 2014
Dear Madam Katie E.,

We thank you so much for taking the time to post this very nice comment about your stay in our hotel Timhotel Opera Grands Magasins.

It is with great pleasure that we receive the expression of your satisfaction. The satisfaction of our guests is the greatest reward for our team, who works every day to bring you the highest quality of service possible, as well as the best value for money.
Looking forward to welcoming you again, please accept, Madam Katie E, our warmest greetings.
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2014

I stayed with my husband for our honeymoon. It is a fantastic hotel very close to the centre of Paris.Very clean,and what made a big surprise to me is that they were changing the sheets almost every day!!! Very quiet and with modern furniture.Close to the hotel there are many coffee shops,supermarkets,and restaurants. The breakfast in the hotel was as needed!!! Finally i have to say only good things about the staff. They all were very kind, helpful and friendly!! If we ever visit Paris again we will stay in this hotel again!!!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, April 8, 2014
Dear Madam Mariettamk,

Thank you very much for taking the time to post this very nice comment about your honeymoon stay in Paris.

The way you felt while staying with us is exactly what we are aiming for through the daily work of the whole team. We are so glad we were able to make you feel like planning to stay with us again for your next stay in Paris.

We are very much looking forward to welcoming you and your husband again then,

Sincerely yours,
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Solihull, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 22, 2014

My boyfriend and I visited Paris in January and this hotel was perfect. It is close to two metro stations, with a Boulangerie next door and a supermarché around the corner. The area is quiet and I'd recommend going to the bars near by as they are cheaper than those more central. Everything you need to see is just a metro ride away.
Our room was amazing, we had a corner room which meant we had 5 windows giving us an amazing view of the Parisian streets. Everything was well presented, clean and comfortable. The staff were welcoming and kind enough to let us leave our bags there on our day of departure.
Would really recommend

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, April 8, 2014
Dear Madam Yardley_Amy,

Thank you so much for taking the time to post this very nice comment regarding your stay in our hotel.

It is with great pleasure that we receive the expression of your satisfaction. The satisfaction of our guests is the greatest reward for our team, who works every day to bring you the highest quality of service possible, as well as the best value for money.
Moreover we are glad you liked the room you had and that you enjoyed your stay with us.

Looking forward to welcoming you again, please accept, Madam yardley_amy, our warmest greetings.
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 15, 2014

Lovely small hotel in a great location, with friendly staff, new, fresh and modern decor. Rooms are very small like a lot of hotels in Paris and especially this area, If like us you are not planning to spend a lot of time in the hotel it's perfect. Great for a couple. No iron in the room, however you call to request one and it arrives straight away. Very comfortable stay and clean, spotless rooms. I have no complaints as it matched our needs perfectly and we would recommend it, and stay again.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, April 8, 2014
Dear Sir, Madam CamLovesSun,

We thank you a lot for taking the time to post this nice comment.
The way you felt while staying with us is exactly what we are aiming for through the daily work of the whole team. We are so glad we were able to make you feel like planning to stay with us again for your next stay in Paris.
We are looking forward to welcoming you again then,

Warmest wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2014

As most small hotels in this area, the rooms are quite small. However the recently refurbished rooms have all the basics, every piece in the room is functional. Even the electric outlets are conveneintly located for the chargers. Bed - Bathroom - shower all very nice. Hotel very clean with friendly staff. Also location - once you are there is perfect - walking distance to many sites around Opera. But for the first arrival better to take a taxi - then you can locate nearest Metro stations.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, April 8, 2014
Dear Madam Haslantas,

Thank you very much for taking the time to post this nice comment regarding your stay in our hotel.
It is with great pleasure that we receive the expression of your satisfaction. The satisfaction of our guests is the greatest reward for our team, who works every day to bring you the highest quality of service possible, as well as the best value for money.
Looking forward to welcoming you again, please accept, Madam Haslantas, our warmest greetings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roma
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

I have been there a few days ago for a 4 days stay. I usually stay in 4 stars hotels by matter high standards expected. This hotel is rated 4 stars, probably one was falling?

Rooms:
very very clean, probably the most clean hotel visited in Paris. It looks just refurbished yet the cleaning service is very good indeed. Room was very small yet still reasonable for Paris. The minimum legal requirement is matched. A/C is working great. Shower very spacy and great for two ;-)

A fridge is missing in the room ... this is very bad as I couldn't keep my favourite champagne bottle at right temperature for nightime toasting with my mate
InRoom amenities (tea/coffee tray) was below the standards, any glass, only mugs. Scarce variety of tea and coffee. Again, this is a 4 stars, not a 2 stars ...

Service/Personnel:
very kind and helpful.

Other:
- any ice dispenser ... again, this is standard in a 4 stars hotel
- the breakfast room is the entrance hall ... it's too small and not inviting to enjoy a good breakfast in the morning...better to opt for a local bar
- I was asking for 2 champagne glasses at reception ... "all our glasses are broken sir" ... ok, the receptionist was doing his best ... but what about the management letting a 4 stars hotel with any spare glass?!?!?!

Basically it is nice and service very kind, but it is missing the vibe of a full 4 stars hotel. It would be a perfect family-run hotel.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnauld S, Directeur général at Hotel Timhotel Opera Grands Magasins, responded to this review, February 27, 2014
Dear Mr Pietro L,

Thank you for taking the time to post this nice and detailled comment regarding your stay in our hotel.
It is with pleasure that we receive the expression of your satisfaction even if there was a few cons.
I would just like to bring some explanations or corrections on what you have said in your comment that we are taking in consideration to improve our services.

Regarding the mini-bar, you have been to different 4* hotel before our and you probably found one in the room you got. Nevertheless in the classification of Atout France which is the organism attributing the hotel's star, the Mini bar appears like an optional point but obligatory in a 5 star hotel. At Timhotel Opera Grands Magasins it's a choice of the Timhotel channel direction don't offering this service in our 19 rooms. For the ice machine I didn't see any point on the classification grid but maybe it's different in each country ? Moreover it's not written in our website page or any booking website that our rooms have mini bar or ice machine.

Nevertheless we can give ice to our guest if they ask for it and we have a fridge in the hotel to keep drinks cold and we would have been very pleased to help you keeping your bottle of champagne cold and give you ice when you needed to.

We are terribly sorry that the entire service did not meet your expectations at 100 %. Be assured that we are doing our utmost to provide the best service possible, to make our guests comfortable and make them feel that they get a good value for the money spent.
Your comments and suggestions are a constant help for us to be able to improve this service and quality, and we thank you for that.

Looking forward to welcoming you again, please accept, Sir Pietro L, our warmest greetings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Timhotel Opera Grands Magasins

Address: 35 Rue La Bruyere | 9th Arr., 75009 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Hotel Style:
#122 Luxury Hotel in Paris
#135 Romantic Hotel in Paris
#301 Business Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Timhotel Opera Grands Magasins 4*
Number of rooms: 19
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Also Known As:
Arcantis Hotel Paris

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