My family and I stayed at this hotel for the night of July 31st 2013 to extend our stay in Paris from one long day, to two full days. We'd looked at the many Novotel's in Paris and from looking at the cheaper priced ones based on the outskirts, this won our choice due to being a suite rather than just a room, for the same price.
I'd read reviews about the rough area it's within prior to us going so was a bit apprehensive when stepping out of the metro station (Port de la Chapelle) at the end of the M12 line. However when getting out there was a hype of activity with shops and a modern tram line. We could see the hotel from the metro stop but it was the journey to get from there to the door which caused problems. Guests have to travel under the motorway slip road bridge which alongside it, sits a grass verge where there must have been around 30 or so young men, smoking who-knows-what. A rather intimidating experience for anyone. But once briskly passing, we got to the doors. They were secured with ring-system meaning they were locked until reception opened them - for extra security which was good. We got given our room on the forth floor and after walking down a very long, dark corridor (most lights weren't on) we arrived.
The room was huge. An 'L' shaped space including big table, two chairs, two single beds, a double and kitchenette equipped with Kettle, Sink, Microwave and Fridge which wasn't cold at all. We went to reception to ask but they said "It's not a freezer, that's how it is" but we managed to plug it in to a different socket and that got it working. The toilet is in a different part of the room from the rest of the bathroom, bit inconvenient. However - the main bathroom was very impressive with separate bath AND shower cupicle, both with shower heads that were removable, something I always miss in Hotels! The door however didn't lock and had a large hole for handles not giving you full privacy, so we had to shove socks in it. There was lots of windows though, giving lots of natural light, all of which looked out onto the back of the hotel where crumbling buildings where less than 50 meters away, inevitably home to multiple drug addicts, not great. But the hotel itself was pretty much faultless. Dark corridors and less-than-perfect-temperature fridges was about as bad as it got. Wifi was free and very speedy. Reception had been refurbished since website pictures had been taken.
The area though makes me say this is unsuitable for families with young children or females travelling alone.
TIP: Go under the bridge directly in front of the hotels doors then take a left up to the metro instead of turning left directly outside the hotel (go under motorway then under far slip road instead of nearest slip road) this is a slightly safer route, however a tad longer.
- Official Description (provided by the hotel):
- 3 star hotel with 187 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 200 m from the metro, 2 km from Montmartre and the centre of Paris. 15 km from Roissy CDG Airport. 24 hr services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays, pay parking. Accessible facilities. ... more less
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- Also Known As:
- Suite Novotel Paris La Chapelle Hotel Paris
- Accor Paris La Chapelle
- Suitehotel Porte De La Chapelle