I come to this hotel every year for work and I must say this year it was terrible. Starting with a late check-in...a colleague of mine who just flew in from Dubai had to wait till 17:30 to get her room ! Not even a free drink at the bar was proposed to show at least a bit that they care. This happened to more people. Another colleague of mine did not have hot water for a day since her arrival and received the wrong bags in her room.
An espresso costs 9 euros which you may say...thats Paris for you...but frankly you need courage to charge an espresso 9 euros.
The staff are rude and obnoxious. It took ages just to check in and you wonder what the 20 people behind the counter are actually doing....I have advised my company not to use this hotel any longer.