Traveled with the family (2 adults, 3 young kids) on their (not my) first trip to Paris. This hotel was a DISASTER. Rooms were not bedded as they had committed. As a result, my wife and I had to stay in separate rooms (each of us with one or two of our kids) because our rooms ended up being on different floors, and there was no hotel security (e.g., night desk clerk didn't even look up when room key was requested, so ANYONE could have gotten our room keys). Then, one morning, woke up to find NO RUNNING WATER. Forget about showers; there wasn't even water to flush the toilets!

Additionally, maids would enter our rooms even if "do not disturb" signs were on door, and continue to enter, apparently oblivious to the fact that we were all still in bed. The rooms themselves were in terrible disrepair (e.g, door handles coming off in our hands,TVs received only a handful of channels, and several of those are either only in black and white (!) or without sound, the bathroom in one of our rooms had a broken showerhead and mirror light, and the other had a non-functioning bidet. Hallway lightbulbs were out. "Full American breakfast" came with powdered eggs, a limited supply of orange juice (which would "run out" well before breakfast ended each morning), and dirty tablecloths. Maids failed to replace soap and shampoo, or wipe down counters, and even REMOVED extra pillows we had obtained when we arrived (and failed to replace extra towels). Oh, and did I mention the hotel had no concierge? Only a front desk clerk with limited English-speaking ability.

This place is a nightmare. Do yourself a favor and tell your travel agent you want NOTHING whatsoever to do with it.

Because this trip was arranged at short notice, and there were trade fairs on in Paris, we were unable to get a booking at the hotel my husband usually uses. So we resorted to a " secret hotel " on lastminute.com, which has proved succcessful in the past. But this hotel is not 4 star. Yes, it has a lounge area with tapestries etc, but the bedroom was very small, with insufficient drawer space. The lighting in the bedroom was abysmal ---- to read in bed we resorted to removing the shades from the bedside lights, which did improve things slightly.
Breakfast is very expensive, so we went to Berts cafe down the street, which was good, except that on Saturdays Berts does not open till 10am, although we found an acceptable alternative round the corner.
The plus points were the location, as stated by previous reviewers, and the very comfy bed and pillows. The hotel was also very clean.
But better value for money can be obtained elsewhere. We are unlikely to return to this hotel.

The location of this hotel is absolutely fantastic and is positioned within walking distance of Madeleine Square, Louvre, Arc de Triomphe etc.
Whilst there was renovations going on in the hotel, everything still remained clean, fresh and my room was always very quiet. The staff were always very friendly and I was constantly impressed by how helpful they were, particularly in organising a guided tour to Monet's Garden in Giverny for us (3 adults).
Lastly it has to be said the breakfast room which is located in a stone cellar is just gorgeous and the food is delightful. I would definitely stay here again.

While the hotel displays old world charm with antique tapestries that gives off an air of seduction and elegance it's a pity that it does'nt facilitate it's guests with free wi fi. This is charged at 24 Euro per day. The rooms were small however they did upgrade us to a larger room which was appreciated. We asked to stay for one extra night having stayed with them for the previous five nights, however they refused to give any deal, looking for 160 Euro for bed only. We took our business elsewhere. It is a pity that they don't show any form of loyalty or indeed common sense. They were happier to have a room empty than occupied. The hotel has a lot of Old World Charm but the staff seem to lack any charm.