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“Rude staff & Terrible rooms” 1 of 5 stars
Review of BEST WESTERN Aurore

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BEST WESTERN Aurore
3.0 of 5 Hotel   |   13 Rue Traversiere, 75012 Paris, France (Reuilly)   |  
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Hotel amenities
Ranked #1,230 of 1,794 hotels in Paris
Toronto
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Rude staff & Terrible rooms”
1 of 5 stars Reviewed November 30, 2007

Because of the TGV strike going on in France I had to arrive in Paris a day early and booked the Aurora at the last minute because of its location across from the Gare de Lyon.

The evening staff was fairly friendly, but when I got up to the room I found it dirty and worn and the floorboards were sagging so badly I was afraid I would fall into the room below. The picture attached is actually flattering because in reality the dusty rose fabrics, green walls, blue carpet, and red curtains were a real assault on the eyes!

On checkout the staff was extremely rude to me and even told me not to "try to speak French if I didn't know how." (I'd been living in Europe for 3 months and my French isn't THAT bad!)

I stayed here out of necessity and even if I was in the same situation
again I would NOT choose this hotel. I'm sure there are far worse hotels in Paris, but unless you're desperate for a room and are only staying a night or two I would stay way from this location - You could
do much much better for the price.

  • Liked — location near Gare de Lyon
  • Disliked — Rooms, Staff
  • Stayed November 2007, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 11, 2007

Not impressed with the hotel. The staff was very unhelpful, sometimes rude, the room and bathroom were small, no hot water sometimes and the hotel has strange rules; not a pleasant stay.

  • Stayed August 2007
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walsall, west midlands,
Top Contributor
112 reviews 112 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed June 20, 2007

This is an average Paris 3* hotel. in every way. The room was average(not too big, not too small); the bed was comfortable; the bathroom was small.
The breakfast was a typical continental example.
it was very handy for the gare de Lyon and there was a wide range of restaurants nearby.
I would say that it was fine for a one-night stopover.

  • Liked — location
  • Disliked — size
  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Aurore

Address: 13 Rue Traversiere, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Reuilly
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1,230 of 1,794 hotels in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Aurore 3*
Reservation Options:
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Also Known As:
Best Western Aurore Hotel Paris
Best Western Paris
Best Western Hotel Aurore
Paris Best Western

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