I stayed here on a two night business trip, accompanied by a work colleague, and we each had a single room. We chose it for the convenient location.
We arrived at around 9pm. The front desk was unmanned and we waited for around five minutes for someone to appear. The man who eventually arrived was extremely unfriendly and rude. I showed him my printed booking and he stared at it for some while before asking if we'd booked one room or two - it clearly showed two rooms. He never once smiled, or apologised for keeping us waiting or offered us a word of welcome.
The rooms were perfectly adequate, the bed was comfortable and they were nice and clean. However, whilst my companion's was cheerfully decorated mine was painted in a nasty shade of beige with not a single picture or anything to cheer up the decor. My bathroom had a cracked sink and the towels were on a rack at the same height as the top of the door - a short person would have been unable to reach them! There was also nowhere to hang them after you had used them.
There was free WiFi in the room if you were brave enough to enquire from the rude man on the desk who made a big fuss about printing out a ticket with the details and making you sign it.
There was a sign in the room stating that the use of the air conditioning was charged at an extra 10 EUROS per night.
The breakfast was fine and the staff in the dining room and during the day on the front desk were very pleasant.
Security was a big concern for us and we made sure not to leave anything valuable in the room. This was because they insisted we left our room key when we went out of the hotel. However, these were placed in numbered pigeon holes in full view behind the front desk and in view of the fact that there was nobody behind the desk for several minutes when we arrived, anyone could have walked in off the street, picked up any key they chose and gone straight up to the room and let themselves in.
The biggest plus point of this hotel is its great location, close to Pasteur metro station but, whilst it's clean and perfectly comfortable, it lacks charm.
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- Also Known As:
- Innova Hotel Paris