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“Good one in Paris ...near to Exposition” 3 of 5 stars
Review of Villa Royale Montsouris

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Villa Royale Montsouris
3.0 of 5 Hotel   |   144 rue de la Tombe Issoire, 75014 Paris, France (Montparnasse)   |  
Hotel amenities
Ranked #546 of 1,792 Hotels in Paris
Kanpur, India
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good one in Paris ...near to Exposition”
3 of 5 stars Reviewed March 5, 2013

We booked two rooms and when we landed up in Hotel ..we were quite surprised to see the Interiors...it's like Arabian Nights ...quite congested Hotel ...and rooms were quite small...bathroom gates were having a center glass window so not much privacy if you are with friend...or with family....breakfast was okay but the chef was not at all co-operative...I didn't see any welcome smile on his face during my stay for almost a week...reception guys were okay and quite helpful...we had to suffer problem with Hot Water ...in freezing temperature we had to took bath in cold water for almost two days ....later they fixed up this problem...on the last day I ask for late check out bcoz my flight was late evening ...earlier they agreed but on the final day they refused ...but after lots of discussion they finally agreed to allow me for some hours ....I booked taxi from the Hotel for Airport and this taxi guy took me on ride and ended up with huge 98 Euros bill from Hotel to Airport ...which was quite high and moreover I ended of losing my carry bag...he stole my bag and runaway ....I sent a mail to the Hotel but no answer... may be this is not in there control...but they should have answered me and have arranged the contact details of the taxi company to trace this taxi driver ....but anyway the stay was okay comfortable but last day was not very good ....Hotel in general was okay for a business travelers.....central location ..near to Metro ....and close to Exposition ...I appreciate the support from Reception Guys ...one Gentlemen from some African country was the best ....a perfect front office manager ....I appreciate his customer handling ...

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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402 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Milwaukee, Wisconsin
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 19, 2013

When we got to the hotel, there was 1 person there and he barely spoke English. Our room was outdated and had a crazy design that was not attractive at all (my opinion). The bathroom door had a window in it giving my sister and I no privacy. We had to wrap a towel over the window. The wifi barely worked. The rooms were cold and a little dirty and did not have much lighting at all. There is 1 restaurant next door and that is it! Nothing else around. When we were leaving I was waiting for 15 minutes in the lobby for my sister and then we were going to go to the airport (we were in a rush). It wasn't until we were walking out the door that the staff member decided to ask for a signature for the credit card! Completely unprofessional to wait 15 minutes and then ask when we were rushing out the door. This hotel is a complete headache. Do not stay here.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 6, 2012

Two days before travelling to Paris, we had booked a double room at Hotel. Fortunately we haven't paid in advance, due to some problems with online banking. I had contact with the staff to report this problem and they confirmed firmly that we could stay for the weekend and pay at our arrival. When we checked in at the hotel, the receptionist was very unkind, almost rude. He made a very unprofessional impression and knew nothing about the agreement we made on telephone. When we saw our room we were actually relieved not having paid in advance. The whole place looked not well cleaned at all, the walls were even really dirty, the bed small and dusty, the furniture worn-out, the curtains torn by moths. Moreover the room was extremely small, almost claustrophobic, and very dark. Some of the lights didn't even work.
We went complaining at the reception, where there was another couple unsatisfied with their room. Since we expected a four-star hotel, this stuffy, dusty place was a huge disappointment; we finally took our luggage and left, searching for another place to sleep (which we eventually found, a little cheaper but at least twice worth the price).
I want to warn everybody for this hotel. This hotel is hardly worth a three-star rating and the price is much too high for what you get. It's maybe close to a (even distant) metrostation, but you'll find a much better deal in Paris.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 15, 2012

Very Poor quality overall. The reception staff should be taught to smile ( send them to the east ) dirty carpets and floor, bathroom and toilet dirty. No assistance from the staff at all they should be given training to smile. Never will we stay here again and will not recommend at all.

Room Tip: nothing good
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 15, 2012

Design wise - rooms look like Arabian nights on drugs. Rooms are small (I stayed alone in a double room and had no place to put my luggage). Air conditioning was not working, and room was hot and stuffy.
Breakfast was OK. Hotel is close to public transportation.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 18, 2012

We had the worst possible experience at this hotel. It was in a terrible part of Paris where the threat of getting mugged was very real. An I-pad and other items were stolen from our room and we weren't the only people robbed while we were staying there. We tried to call the police but the hotel staff kept disconnecting our call. Avoid this hotel at all costs, they pretended not to speak English and accused us of threatening them when we asked for the police to be called if they wouldn't let us call out. The hotel management admitted that theft was going on in the hotel - didn't care. No customer service - English speaking people were targeted in the 3 robberies that occurred in the 2 days we were there. Staying here ruined our Paris trip.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 27, 2012

Bedbugs. BEDBUGS. Need I say more? I can! Stinky. Bedbugs. Moldy. Did I mention bedbugs? We checked the mattress for signs of bedbugs the second we entered the room - we've been burned before - but saw no sign. The morning after our SECOND night, when we awoke early to get to the airport, there they were. On the mattress, the pillows, the ceiling, everywhere. The guy at front desk didn't seem shocked when we told him. He went ahead and tried to charge us the city tax (room had been pre-paid with airline miles, so that wasn't up for debate). We refused to give them any money for that [--] hole.

Otherwise, the place also had a strong cologne-y smell that wouldn't dissipate even with the windows open for our whole stay; the shower was moldy; and the staff ignored the "Do Not Disturb" sign that we posted after the front desk guy specifically advised us to use the safe.

But really, do you need to know anything more than BEDBUGS????????????

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Royale Montsouris

Address: 144 rue de la Tombe Issoire, 75014 Paris, France
Location: France > Ile-de-France > Paris > Montparnasse
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#131 Best Value Hotel in Paris
#194 Business Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Royale Montsouris 3*
Number of rooms: 36
Official Description (provided by the hotel):
How would you know, before actually entering the Villa Royale Montsouris, that you would be crossing the Mediterranean? The lobby, decorated in Andalusian-Moorish style, is a perfect representation of the charms of the Orient. Colonnades and vaulted ceilings, copper, zelliges and wrought iron make the hotel look like a traditional Moroccan riad. Combine the stories of One Thousand and One Nights with draperies, sheer curtains and precious fabrics and the rooms seem to jump straight of oriental palaces. The elements of the decor bring brightly-coloured touches to the place: the reds of the floor tiles and the ochres of the earthenware, the Majorelle blue of the doors, which, when closed, make Paris seem very far away. In this exotic and wonderful universe, the service provided by the attentive staff add a personal note to the unique charm of the establishment, located in a peaceful district of the Capital, near the Parc de Montsouris and the tram that’s a direct connection with the Porte de Versailles Convention and Exhibition Centre. ... more   less 
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Also Known As:
Villa Royale Montsouris Hotel Paris
Hotel Royal Montsouris
Royal Montsouris Hotel

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