We booked well in advance 4 people & checked in late only to be questioned why we had an extra person - the request & paid on invoice was 3 person triple room with 1 child, not sure how this could be confused.
I'm a writer, travel mostly & I always put the no disturb on my door, yet first time ever it was ignored, taken off the door & room cleaned regardless of asking for it not to be.
We arrived to breakfast 20 mins before finishing due to not changing our times from London & were rudely hurried, my children wanted eggs & had to ask & bread was packed away, there was no cups for tea or filterson pots & I had to find my own in the cupboard.
We tried room service & with my daughter vegan & I vegetarian, we order the 'Vegetarian Burger' for 9.50 Euro, fries was extra. There was no bun or bread, no salad at all. Two small rolls in a basket to go with my son's Caesar salad, yet no butter. No dressings on the burgers. From a hotel or accommodation of this rating, having traveled the world & stayed in Novotel across Australia for business, this the worst food I've experienced.
To add to the experience my daughter woke the first night covered in bites from her bed, we are still unsure what from.
We travel casually as this occasion I decided to bring my children & whilst I'm well accustomed to the snobby rude mannerisms of service staff in Paris, this surprised me from a Novotel.
I wouldn't recommend to stay. You are a long 10min walk from a station, 25 Euros min taxi from Nord. We didn't benefit from any view or even info on what services are available, yet I understabd there is a gym & salon.
Really disappointing stay.
The rooms are nicely decorated & separate toilet to shower, no bath. The extra beds are a sofa, with 4 people & luggage there is no more room to move.
We have one more night & I've reviewed early as I was very disappointed with the food service & standard.
Poor example of Novotel standard.
- Official Description (provided by the hotel):
- Renovated in 2014, Novotel Paris 17 is a hotel ideally located 10 minutes from the Porte Maillot and the center of Paris by Metro (line 3 & 13 at 800m), bus (53 & 341 - at 20m). The hotel offers 140 renovated, air conditioned and soundproof rooms with free Wifi connexion, a fitness room, a lounge bar, a French restaurant and several daylight meeting rooms for seminars. This 4 star hotel is equally suited to a business trip or a holiday in Paris with your partner or your family. The hotel also features private undercover parking. ... more less
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- Also Known As:
- Novotel Paris 17 Porte d`Asnieres Hotel Paris
- Paris Novotel