I met my friends at this hotel for our last night in Paris as we intended to take the metro to the airport together the following morning. My friends had already told me about the extremely poor service and dirty rooms but I left my bag in their room and went to a local bar to celebrate an otherwise great trip. When we arrived back to the hotel at 5 AM with the intention of leaving around 9 AM (a few short hours later) the man at the front desk would not allow us in because there were 3 of us and they only allow 2 people in per room. We tried to explain that I wasn't staying overnight and that I wanted to get my bag to leave for the airport. The man came from behind the desk, got in my face began to yell "I don't care! Only 2 persons allowed! Go away or I will call the police!" I kept trying to back away from him because he was so close while he was yelling. Finally, I put my hands up (not touching him) and asked him to back off. He pushed my hands away and told me not to touch him even though he was the one invading my personal space. He went to desk and called the police. When the police arrived, it seems like they were expecting a far more volatile situation but once they got in, everyone was calm. We explained again that we just wanted to get our stuff. They let us go up to the room and let us collect our things. THEN just before we're about to leave, the RUDE man at the front desk insisted that we never returned the key to the safe. We knew we did but he had the officers hold us while my friend searched for the receipt she was given upon return of the key the day before. When the man found the key, the officers even snickered and shook their heads at his idiocy. By the end of it, the officers went from stern and alert to relaxed and super nice. I think it was because they knew we weren't trying anything crazy and this guy was the one who overreacted. They eventually showed us where the Metro was and gave us tips on how to stay safe with our luggage. NEVER NEVER NEVER would I recommend this place. The fact that this guy would get in a women's face like he wanted to fight and even go as far as putting his hands on me shows that he has no class or respect for women, customer or otherwise. DISGUSTING!
- Official Description (provided by the hotel):
- Charming hotel with angled facade is situated around the corner from the narrow streets of Butte Montmartre; close to Sacre Coeur. ... more less
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- Also Known As:
- Comfort Inn Paris
- Comfort Hotel Paris