We booked this hotel after reading good reviews about the hotel and that the hotel rooms were bigger than they usually are in Paris. A day before our arrival, we received an email from the hotel saying that the reservation did not exist. The reason that the reservation did not exist was because of a computer problem. The hotel was very accommodating and helped us in their best way. After a few e-mail to resolve this in the best way they booked the first night at another hotel nearby and then they arranged so that we could stay with them the rest of the time. Once we arrived in Paris, they had solved so that we could stay at the hotel throughout our stay which was very good and we enjoyed it very much. The hotel upgraded us to a very nice apartment with a balcony and we are very grateful for this as it was our honeymoon. The hotel has friendly staff, a really good location in central Paris and the apartments are nice and clean. It is walking distance to several metro stations nearby. We can really recommend this hotel!!!
- Official Description (provided by the hotel):
- Ideally located in Paris's 9th arrondissement, Residence NELL **** welcomes you to the intimacy of a private mansion. This unique setting contains 17 apartments and studios designed by Patrick Jouin, available to you for stays of a night, a week or a month... Welcome to Residence NELL ****, combining the luxury of a pied a terre with the carefully designed decor and comfort of a four-star service. ... more less
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