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“The staff make it a 4 star rating.” 4 of 5 stars
Review of Hotel Athenee

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Hotel Athenee
4.0 of 5 Hotel   |   19 rue de Caumartin, 75009 Paris, France (Opéra)   |  
Hotel amenities
Ranked #65 of 1,794 hotels in Paris
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“The staff make it a 4 star rating.”
4 of 5 stars Reviewed 4 days ago NEW

This is a small, quiet hotel in a one-way street (you may have to carry luggage to the end of the road, as we did when the taxi couldn't reverse up to us). Inside is small, there's an entrance desk with a very nice, bright-eyed and helpful receptionist/concierge/waiter. Ours checked us in, whilst answering the phone, taking orders for food and booking tickets for another couple, very smoothly; but was still on duty that night and early the next day too! All the reception staff we met were similar: young, very helpful and polite, multilingual, eager to please and extremely busy; even serving in the bar too. The entrance leads directly into the long, narrow bar area, with lots of dark red upholstery: swishy curtains around large mirrors and small squashy stools around low tables (we were reminded of a mini Hotel Coste). It seemed to be orientated to appeal to the 20 something, slightly bohemian guest. The room was small (and I think we were in the largest one there), but it was clean, had good strong, well designed cupboards, and the bathroom was also good quality. There is just a saloon-style door between the bedroom and the bathroom and no loo door, so it's intimate - you can wave from the loo to the bed! It was quiet during the night and the bed was comfortable with good, fresh bed-linen and pillows (no feather or down, it's all man-made fibres, possibly anti-allergy). Two gripes: the Hoovering started, loudly at 8.30 on Saturday morning and every door on the landing was bashed several times - absolutely no chance of sleeping through it. On Sunday it didn't start until after 10, but the cleaner had already walked in unannounced at around 9 (we hand't put out the 'do not disturb" notice). Hammering woke us early on Monday - so maybe we were just unlucky. But the cleaners did seem very keen to get us up and out (and yet were still cleaning the room each time we returned mid-afternoon and each time asked us to go downstairs and wait for 15-20 mins.) The second gripe was the breakfast. It was all good quality, but for the cost, it was meagre, (photo below of what came for 36 Euros): a single cup of coffee each - no pot for top-ups(!), one fruit juice, a small dish of chopped fruit, two semi-thawed apricots, two slices of toast, two pieces of baguette, but just one croissant to fight over! There was a plate of meat, but we're vegetarian. We had asked for a full continental for two. (We ordered tea for three in the bar another day, and again, it was a single cup of tea each (served in 3 very small teapots!). A jug of milk and another of hot water would have made all the difference and felt much more generous. Overall, it's a good hotel, mostly because the really sweet and charming reception staff work so hard at making it run smoothly, (but I fear they will be worn out fast unless they get some back-up!).

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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167 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Frederiksberg, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

This is a small hotel, but it is cozy, relatively quiet and with a superb location close to many Paris attractions and excellent connections to public transportation. The rooms are somewhat small, but the service is very attentive and speak English well. We travel to Paris every now and then, mainly for relatively short stays for fine dining and that special atmosphere. In particular with the excellent location and the helpfull service, we found that this hotel was very suited to our tastes and needs.

Room Tip: Top floor rooms are charming, but you would have to be able to live with the roof beams being very l...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service

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Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a pleasant stay at this boutique hotel, located near the Opera stop. Situated on a pretty side street in the 9e, it's well positioned in the centre of town (Printemps just up the street) - everything we needed was within a 20 or so minute walk, and anything further afield was just a hop on the Metro or RER.

At a glance:
* Do not mix this hotel up with the $$$$ Hotel Plaza Athenee, a 10 min drive away in the 8e
* Small hotel that has been revamped in recent year or so
* Very dark (mysterious even?) boudoir-esque theme throughout the hotel - be forewarned that this hotel is better suited for single travelers or couples eg not recommended for families (but I wouldn't see any issue if you did decide to bring your family here)
* Front desk folks were always there to greet with a smile, and handled everything professionally.
* Rooms are typical size for Paris, so don't expect a large 1000sq ft room. We are light travelers (1 roll on each), so the room was adequate for us.. but if you have several full size luggage, you may have to Tetris some furniture around to make it fit
* As mentioned above, the general feel of the hotel is very dark and atmospheric. Rooms don't have blaring spotlights, so be prepared for dimly lit rooms (not an issue for us, since we only return to the room to freshen up or to retire for the night)

We are frequent travelers to Paris, and love trying different hotels. Our stay at Hotel Athenee was pleasant and I would recommend to others looking for a centrally located hotel with quiet rooms.

Room Tip: Windows are dbl paned, so no street noise entered the room
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This intimate and perfectly located hotel is a great find. Their staff were very helpful in helping us book restaurants, attentive service and some sound recommendations. The location was great for shopping, exploring Paris and also for resting. It was relatively quiet and the bed was comfortable. Good value for an expensive city.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAthenee P, Responsable réception at Hotel Athenee, responded to this review, 2 weeks ago
Dear Customer,

The entire Hôtel Athénée team and I thank you for having shared your opinions and your compliments with the TripAdvisor community.
We are glad you like ours recomendations.
Looking forward to welcoming you once again at Hôtel Athénée, we remain, Dear Customer, yours faithfully,

Thibaut and the entire Hôtel Athénée team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 3 weeks ago via mobile

Superior room is very small, even for Paris to roof beams on 5th floor literally cut it in half. I hit my head twice. The offered to move us for another 80 € to a room without the insane beams. No way. Bathroom is microscopic and missing shampoo and other amenities that are standard with a 4 star hotel. Sink drain and TV broken, but they fixed the TV. Never the sink. For they money they want you can do better elsewhere.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed during our honeymoon and they upgraded on check-in. Location, check. Above and beyond 24 hour customer service, check. Charming Parisian décor, check. Spotless, check. Will be back when in town!

Room Tip: 4/5 on rooms only because I'm American and love extra space...but it was fine...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAthenee P, Responsable réception at Hotel Athenee, responded to this review, 4 weeks ago
"Dear Customer,

Thank you for having taken the time to share your comments on TripAdvisor further to your recent stay at Hôtel Athénée.

Your kind compliments have been passed on to all our teams.

We take the opportunity to inform you that we have renovated our two rooms with terrace, flowers and quiet. On your next booking, please indicate your preference for a room with a terrace, we will be happy to book it for you (at no extra charge, depending on availability).

Looking forward to welcoming you once again at Hôtel Athénée, we remain, Dear Customer, yours faithfully,

Sylviane Sanz
General Manager"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Athenee

Address: 19 rue de Caumartin, 75009 Paris, France
Location: France > Ile-de-France > Paris > Opéra
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#40 Luxury Hotel in Paris
#49 Business Hotel in Paris
#73 Family Hotel in Paris
#109 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Athenee 4*
Official Description (provided by the hotel):
An exceptional boutique hotel, the Athenee recaptures the romantic charm of 19th century. With its noble materials and luxurious fabrics, it is a showroom of elegance, an exquisite demonstration of refinement and ultra-modern comfort combined. Friendly, attentive staff, top quality services, and a delightfully relaxed atmosphere are the trademarks of this beautiful boutique hotel.Decorated by the famous Jacques Garcia as "the largest of the small luxury hotels", it stands in the heart of one of Paris' most beautiful neighborhoods, making it the perfect destination for an unforgettable stay in the French capital. ... more   less 
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Also Known As:
Hotel De l Athenee

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