I had a terrible experience here. To begin, we were treated with rudeness and ignored when we first checked in. When we were finally given our room, it wasn't ready. The room was cleaned in under 10 minutes, which is quite concerning -- it should take much longer to give a hotel room a thorough clean after previous guests have left. Our room was basic with very uncomfortable beds and was incredibly hot -- it looked absolutely NOTHING like the rooms pictured. Since the location is fairly good, we shrugged it all off as we were only there for one night, and did our best to stay out of the hotel. When my friend came back for a nap in the afternoon, she couldn't rest because there was loud screaming from outside. She thought perhaps it was just a crazy person standing outside...but later that night when we returned to our hotel to sleep, we were kept up until all hours of the morning from the same screaming -- it turns out it was the hotel concierge screaming on the phone loudly for hours! Our hotel room faced into the lobby, so even with our window closed, we could still hear. This was disgraceful and unacceptable.
To make matters worse, I woke up 2 mornings later with 15+ BUG BITES all over my legs! They were characteristic bed bug bites that showed up 48 hours after my stay at this hotel. They took ages to heal. What a way to start my month-long Europe trip - EW!! Furthermore, this was one of the more pricy places we stayed. We stayed at cheap hostels that were cleaner and nicer than this hotel.
2 of my friends stayed there later in the month and had the same horrendous experience - more YELLING at all hours of the night by the crazy concierge! They tried to confront him the next day to see if he could keep it down that night, and they were met with rudeness and no apologies. Their room was also basic and looked nothing like the room in the hotel photos.
Also, beware that there is no elevators, only crooked windy staircases, and no one to help you carry your bags. DO NOT STAY HERE -- or you will be sorry!
- Official Description (provided by the hotel):
- Welcome to the Hotel de la Herse d'Or, a small charming budget hotel in the heart of the Marais, near Place de la Bastille, Place des Vosges and Ile Saint-Louis. Elegantly decorated, with a peaceful and friendly atmosphere, this former, authentic building distinguishes itself by its comfort and friendliness. A few minutes from Notre Dame Cathedral, Pompidou Cultural Centre and the Louvre Museum, discover Paris of the arts! ... more less
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