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“Nice staff and nice location” 3 of 5 stars
Review of Hotel Central Saint Germain

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Hotel Central Saint Germain
3.0 of 5 Hotel   |   3 rue Champollion, 75005 Paris, France   |  
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Hotel amenities
Ranked #927 of 1,793 Hotels in Paris
Malmo, Sweden
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Nice staff and nice location”
3 of 5 stars Reviewed April 5, 2014 via mobile

This is a basic 3 star Parisian hotel, with small rooms, simple breakfast and not so many amenities. The beds are comfortable, but I don't like the sheet and blanket instead of a duvet. The bathroom is clean and the shower great, but the towels are very worn and torn. The wifi is free and worked for me. The staff is very nice and welcoming and the location of the hotel is unbeatable. I stayed here for work and would do it again, but on a vacation I would go for a more luxurious hotel.

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    43
    99
    39
    13
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Buenos Aires, Argentina
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2014

It is a little cute hotel, very clean and confortable. The rooms are small but OK for Paris standards.
There is a elevator, which is not easy to find in many hotels around Europe.
The internet was very poor, the guy at the reception desk was very helpful and cheerful.
The location is the best you can get in Paris, very close to metro stations and really you don´t need it that much, since you can easily walk to main attractions. It is close to many nice restaurantes, cafes and crepperies which I love in Paris.


I highly recommed Hotel Central St. Germain.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubbo
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 14, 2014

We stayed two nights with three teenagers and wifi is essential for our brood. Unfortunately the free wifi did not work in our two rooms and we needed to go to the foyer if usage needed. Location good, rooms adequate and breakfast good. We found the hotel quiet and calm.

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, March 12, 2014
Hello,

Thank you to find a time to give us your opinion about our hotel.

We are glad to know that in general you stayed satisfied by our service.

We extremely sorry for what happen with internet connexion in your room. The general manager was inform about it during your stay and reparation was done.

We hope that your next time in our hotel will be even better than this time.

Hope to see you back soon!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed January 6, 2014 via mobile


Dear All

Re: Security and honesty concerns.

By means of background, I had cash in currencies for countries I was travelling to.
Before, I travelled from London. After, I travelled to New York.

Given there was no safe in the room (no. 407), I kept my cash with my travel documents in a pocket in my suitcase.

I had majority of my American cash stolen (all large notes) from my suitcase in the room.

There has been extensive communication with the hotel. In short, the hotel denied liability and refused to co-operate to reach a resolution.

As an aside, I was required to hand my room access card to Reception when I was out of the hotel. I have travelled extensively, and found this requirement odd.

I would like to let all prospective guests know of my unpleasant experience, not only relating to stolen cash but the unco-operative assistance I received. Thr hotel provided no reassurance that it would take steps to avoid the matter of stolen cash in the future.

My experience also serves as a reminder to prospective guests to be diligent with all their belongings at all times.

If you have any queries, please do not hesitate to let me know. Please be careful.

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
centra22, Directeur général at Hotel Central Saint Germain, responded to this review, March 13, 2014
Dear SimStar D,

We are sorry for this late answer and for the misunderstanding that made you as consequence to have a bad stay in Paris.

We would like to clarify that in all our rooms there are safety boxes that are situated in the closet. You just need to ask for the key on reception desk.

As you could see from all another comments on Tripadvisor, on Booking.com, etc., the staff of the hotel is ready to help you 24h/7 in case you have some questions or some clarifications to make.

We hope that your next stay in our hotel will bring you much more positifs emotions and we hope to see you back soon !

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Rishon Lezion, Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2013

in agrat location many resturants and bars all around
satff was very friendly
the room was good but could been better with better blankets
the elivator is a littel scary
but overall it was great to our needs.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, March 12, 2014
Hello,

We would like to thank you for time you took to give your opinion of our hotel.

We were glad to know that in general you stayed satisfied by our service.

Thank you for your advise for the blankets and for your message about the lift, we took a note about it and the message was transferred to our general manager.

Hope to see you back soon!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aix-les-Bains, France
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2013

It is a nice small Hotel which I recommend as a base for many tours inside Paris. Its position close to Sorbonne, to Boulevard StGermain, to Notre Dame make it better than many others. Personnel are at your disposal and very gentle.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, March 12, 2014
Hello,

All our staff thank you for time you took to give your opinion of our hotel.

We were pleased to know that you stayed satisfied by our service.

Our staff does the best to offer to each our client the best welcome and we hope that your next time in our hotel will be even better than this time.

Hope to see you back soon!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

The location of the hotel is worth the stay. Close to everything and not far from the Metro, this is a gem. The staff were very helpful and I was able to change my room with no problem. The breakfast was good. Overall, the hotel is very clean and lovely. The beds were extremely comfortable. I would recommend this hotel to family and friends and would definitely return.

Stayed September 2013, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, November 26, 2013
Hello,

First of all we would like to thank you for time you took to give your opinion about your stay in our hotel.

We were pleased to know that you stayed satisfied by our service and that you will be happy to be back to visit us.

It's a big pleasure to receive such kind of comments and it gives us a motivation to do our job even better.

We thank you again and we hope to see you back soon !

Our best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Central Saint Germain

Address: 3 rue Champollion, 75005 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #927 of 1,793 Hotels in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Central Saint Germain 3*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel Central Saint Germain combines the grace and typically Parisian comfort.Centrally located in the Latin quarter and Saint Germain des Prés, near the Seine, Notre-Dame, the Sorbonne and the Pantheon, near the Jardin du Luxembourg.Building with a charming new decor since 2009 with 5 levels in various environments, it offers luxury and tranquility of a beautiful house in the heart of an historic district in a setting designed in harmony for all your well-being.Its central location allows you easy access to tourist areas and business.Our 35 rooms are all equipped with bathroom, hairdryer, satellite TV, air conditoning, personal safe, modem and wifi access.A great welcome awaits you for a wonderful stay. ... more   less 
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Also Known As:
Central Saint Germain Paris

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